Travels from Boston, Massachusetts, USA
Tsedal Neeley's speaking fee falls within range: $30,000 to $50,000
Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration and Senior Associate Dean of Faculty Development and Research Strategy at the Harvard Business School. Recognized as one of the 100 people transforming business who are innovating, sparking trends, and tackling global challenges by Business Insider, her work focuses on how leaders can scale their organizations by developing and implementing global and digital strategies. She regularly advises top leaders who are embarking on virtual work and large scale-change that involves global expansion, digital transformation, and becoming more agile.
Her book, “Remote Work Revolution: Succeeding from Anywhere,” provides remote workers and leaders with the best practices necessary to perform at the highest levels in their organizations. Her award-winning book, “The Language of Global Success: How a Common Tongue Transforms Multinational Organizations” chronicles the behind-the-scenes globalization process of a company over the course of five years. She has also published extensively in leading scholarly and practitioner-oriented outlets such as Academy of Management Journal, Organization Science, Management Science, Journal of International Business, Strategic Management Journal and Harvard Business Review, and her work has been widely covered in media outlets such as BBC, CNN, Financial Times, NPR, the Wall Street Journal, and the Economist.
Her HBS case, Managing a Global Team: Greg James at Sun Microsystems, is one of the most used cases worldwide on the subject of virtual work.
Tsedal co-chairs the executive offering, Leading Global Businesses, which helps top leaders develop emerging and mature market strategies in a global and increasingly digital economy. She also teaches extensively in executive programs such as the Harvard Business Analytics Program. She has previously been the course head for the first-year required Leadership and Organizational Behavior course in the MBA program that focuses on how to lead effectively; the curriculum addresses group behavior and performance, organization design, change and how to align people behind a common vision.
Prior to her academic career, Tsedal spent ten years working for companies like Lucent Technologies and The Forum Corporation in various roles, including strategies for global customer experience, 360-degree performance software management systems, sales force/sales management development, and business flow analysis for telecommunication infrastructures. A sought-after speaker with extensive international experience, she is fluent in four languages. She holds a patent for her software simulation on global collaboration and is a member of Rakuten People & Culture Lab Advisory Board.
Tsedal is a recipient of the prestigious Charles M. Williams Award for Outstanding Teaching in Executive Education and the Greenhill Award for outstanding contributions to Harvard Business School (two-time recipient). She serves on the Board of Directors of Brightcove, Brown Capital Management, Harvard Business Publishing and the Partnership Inc.
Tsedal received her Ph.D. from Stanford University in Management Science and Engineering, specializing in Work, Technology and Organizations. Tsedal was named as the Top Thinkers in the World by Thinkers50 for making lasting contributions to management, honored as a Stanford Distinguished Alumnus Scholar and was a Stanford University School of Engineering Lieberman award recipient for excellence in teaching and research.
IT’S ABOUT LEADING A GLOBAL AND DIGITAL INCLUSIVE ORGANIZATION
Inclusive is global. Divides in business are real: digital, linguistic, and cultural. When your business needs to work, thrive, and lead people who are different from each other, how do you make the most of your team’s differences? In this talk, Neeley will show the policies and practices that determine success (or not) when negotiating business divides. Professor Neeley also utilizes case studies from Harvard Business School in her presentations.
REMOTE WORK REVOLUTION
The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring wholesale migration of nearly entire companies to virtual work, leaving managers and employees scrambling to adjust. In this talk, Neeley will show organizations how to lead virtually, keep teams motivated, find the right digital tools, and maintain employees’ productivity.
THE LANGUAGE OF GLOBAL SUCCESS
For nearly three decades, English has been the lingua franca of cross-border organizations. However, global businesses face daily challenges with linguistic and cultural misunderstandings. So what are the best corporate strategies for leading teams in linguistically and culturally diverse companies so they can thrive? In this talk, Neeley shares how organizations can integrate language and communication effectively to set up their teams for success.
Technology is constantly changing how we work. Digital transformation applies to everything a company does from how they strategically address and implement internal processes to interactions with customers to all lines of business and communication. In this talk, Neeley shares how organizations can lead through digital change while upscaling their workforce to prepare for future challenges. This interactive presentation also utilizes case studies from Harvard Business School.
DIVERSITY, INCLUSION, AND YOUR BUSINESS
The most diverse companies are the most innovative. Despite the benefits of diversity, many employees find themselves left behind when it comes to leadership roles and inclusion. In this moderated session, Neeley talks about what companies can do to implement cultural change so they can succeed and everyone can thrive.
“I often talk about the importance of trust when it comes to work: the trust of your employees, and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.”
– Eric S. Yuan, Founder & CEO of Zoom
“Through examples and deeply researched insight, Remote Work Revolution details how to build and lead a culture of trust and inclusivity across distributed teams and time zones. It’s about what it takes to truly work together while being apart.”
– Eric Ries, CEO of LTSE, author of The Lean Startup and The Startup Way
“Neeley draws on her nearly 2 decades of research to answer the critical questions regarding how we best build productive and enjoyable virtual routines into our post-COVID-19 professional lives. Few of us are going to the way we worked. Read her book and begin to prepare for the other side of this pandemic now.”
– Larry Culp, CEO of GE
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The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI
The pressure to “be digital” has never been greater.
The digital revolution is here. It’s changing how work gets done, how industries are structured, and how people from all walks of life work, behave, and relate to each other. To thrive in a world driven by data and powered by algorithms, we must learn to see, think, and act in new ways. We need to develop a digital mindset.
But what does that mean? Some fear it means that in the near future we will all need to become technologists who master the intricacies of coding, algorithms, AI, machine learning, robotics, and who-knows-what’s-next.
This book introduces three approaches—Collaboration, Computation, and Change—that you need for a digital mindset and the perspectives and actions within each approach that will enable you to develop the digital skills you need. With a digital mindset, you can ask the right questions, make smart decisions, and appreciate new possibilities for a digital future. Leaders who adopt these approaches will be able to develop their organization’s talent to prepare their company for successful and continued digital transformation.
Award-winning researchers and professors Paul Leonardi and Tsedal Neeley will show you how, and let you in on a surprising and welcome secret: developing a digital mindset isn’t as hard as we think. Most people can become digitally savvy if they follow the “30% rule”—the minimum threshold that gives us just enough digital literacy to understand and take advantage of the digital threads woven into the fabric of our world.
Remote Work Revolution: Succeeding from Anywhere
The rapid and unprecedented changes brought on by Covid-19 have accelerated the transition to remote working, requiring the wholesale migration of nearly entire companies to virtual work in just weeks, leaving managers and employees scrambling to adjust. This massive transition has forced companies to rapidly advance their digital footprint, using cloud, storage, cybersecurity, and device tools to accommodate their new remote workforce.
Experiencing the benefits of remote working—including nonexistent commute times, lower operational costs, and a larger pool of global job applicants—many companies, including Twitter and Google, plan to permanently incorporate remote days or give employees the option to work from home full-time. But virtual work has it challenges. Employees feel lost, isolated, out of sync, and out of sight. They want to know how to build trust, maintain connections without in-person interactions, and a proper work/life balance. Managers want to know how to lead virtually, how to keep their teams motivated, what digital tools they’ll need, and how to keep employees productive.
Providing compelling, evidence-based answers to these and other pressing issues, Remote Work Revolution is essential for navigating the enduring challenges teams and managers face. Filled with specific actionable steps and interactive tools, this timely book will help team members deliver results previously out of reach. Following Neeley’s advice, employees will be able to break through routine norms to successfully use remote work to benefit themselves, their groups, and ultimately their organizations.
The Language of Global Success: How a Common Tongue Transforms Multinational Organizations
For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an in-depth look at a single organization―the high-tech giant Rakuten―in the five years following its English lingua franca mandate. Neeley’s behind-the-scenes account explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences.
Drawing on 650 interviews conducted across Rakuten’s locations in Brazil, France, Germany, Indonesia, Japan, Taiwan, Thailand, and the United States, Neeley argues that an organization’s lingua franca is the catalyst by which all employees become some kind of “expat”―someone detached from their mother tongue or home culture. Through her unfettered access to the inner workings of Rakuten, she reveals three distinct social groups: “linguistic expats,” who live in their home country yet have to give up their native language in the workplace; “cultural expats,” or native speakers of the lingua franca, who struggle with organizational values that are more easily transmitted after language barriers are removed; and finally “linguistic-cultural expats,” who, while native to neither the lingua franca nor the organization’s home culture, surprisingly have the easiest time adjusting to language changes. Neeley demonstrates that language can serve as the conduit for an unfamiliar culture, often in unexpected ways, and that there are lessons to be learned for all global companies as they confront language and culture challenges.
Examining the strategic use of language by one international corporation, The Language of Global Success uncovers how all organizations might integrate language effectively to tap into the promise of globalization.
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