Travels from Massachusetts, USA
Steven Spear's speaking fee falls within range: $25,000 to $30,000
Operational Excellence and Innovation Expert
Steven J. Spear is a Senior Lecturer at the MIT Sloan School of Management and in MIT’s Engineering Systems Division, and he is a Senior Fellow at the Institute for Healthcare Improvement. His book, The High Velocity Edge, has won numerous awards including the Philip Crosby Medal from the American Society for Quality (ASQ) in 2011.
Spear is an internationally-recognized expert about leadership, innovation, and operational excellence, and he is an authority on how select companies—in high tech and heavy industry, design and production, manufacturing and services—generate unmatchable performance by converting improvement and innovation from the rare kiss of inspiration to repeatable, broad-based, skill-based disciplines.
Spear’s research has been exceptionally well acknowledged with five Shingo Prizes and a McKinsey award from Harvard Business Review. Spear’s “Decoding the DNA of the Toyota Production System” and “Learning to Lead at Toyota,” are part of the lean manufacturing canon. His “Fixing Healthcare from the Inside, Today” and articles in Annals of Internal Medicine and Academic Medicine have been on the forefront in health care improvement. He has contributed to the Boston Globe and New York Times, has appeared on Bloomberg TV and radio, CBS, and elsewhere.
At MIT, Spear teaches in the Leaders for Global Operations program and in Sloan School executive education custom programs and the open enrollment course, “Creating High Velocity Organizations,” which is based on his research. Consulting clients have included well-known corporations like Intel, Lockheed Martin, Intuit, Novelis, Alcoa, and United Technologies, and he has worked hospitals such as Massachusetts General, Brigham Womens, and Memorial Sloan Kettering. At Beth Israel Deaconess Medical Center, he is on a patient safety advisory board. He also a board member for the not-for-profit Greater Boston Manufacturing Partnership and for the medical IT company Aceso.
Among other accomplishments, Spear helped the Pittsburgh Regional Healthcare Initiative create its ‘Perfecting Patient Care System.’ That has been credited with eliminating horrible complications like central line infections and thereby improving care quality while reducing cost. The Alcoa Business System, which he helped design and launch, is regularly credited with hundreds of millions of dollars in annual savings. Other clients have dramatically compressed time and cost for marketing processes, new product development and software design.
The secret to the success of these leaders is that when they face the common challenges of identifying market needs, generating product and service designs to meet those needs, and generating those offerings, they attack all the attendant uncertainty that is involved with innovation that is so organically institutionalized in their organizations that no one can match its speed, endurance, or breadth.
Fortunately, applying institutionalized innovation across the board is not merely the realm of a few idiosyncratic inspired geniuses. Rather, it depends on core capabilities that can be taught, cultivated, practiced, and applied effectively. The workshop will:
Manufacturing and Industry
Association for Manufacturing Excellence
Institute of Medicine (part of the National Academies)
Institute for Healthcare Improvement
American Society of Aesthetic Plastic Surgeons
Shingo Prize Annual Conference
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In The High-Velocity Edge, the reissued edition of five-time Shingo Prize winner Steven J. Spear’s critically acclaimed book Chasing the Rabbit, Spear describes what sets market-dominating companies apart and provides a detailed framework you can leverage to surge to the lead in your own industry.
Spear examines the internal operations of dominant organizations across a wide spectrum of industries, from technology to design and from manufacturing to healthcare. While he investigates several great operational
triumphs, like top-tier teaching hospitals’ fantastic improvements in quality
of care, Pratt & Whitney’s competitive gains in jet engine design, and the U.S. Navy’s breakthroughs in inventing and applying nuclear propulsion, The High-Velocity Edge is not just about the adoration of success. It also
takes a critical look at some of the operational missteps that have humbled even the most reputable and respected of companies and organizations. The decades-long prominence of Toyota, for example, is contrasted with the many factors leading to the automaker’s sweeping 2010 product recalls.
Taken together, these multiple perspectives and in-depth case studies show how to:
Whatever kind of company you operate— from technology to fi nance to healthcare— mastery of these four key capabilities will put you on the fast track to operational excellence, where you will generate faster, better results—using less capital and fewer resources.
Apply the lessons of Steven J. Spear and gain a high-velocity edge over every competitor in your industry.
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