Stephen Frost

Disability, Diversity, Gay & Lesbian (LGBT), Human Resources, Leadership

Travels from Massachusetts, USA

Stephen Frost's speaking fee falls within range:
$10,000 to $15,000 (Speakers' virtual presentation fees are generally around 60-80% of the in-person fee range noted here.)

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Stephen Frost Profile

Stephen Frost is a global authority on making inclusion and diversity happen in the workplace. After an intense five years designing and implementing the social inclusion program for the 2012 London Summer Olympics – which has been hailed as the most diverse Olympics to date – Stephen shows organizations the key strategic benefits of supplier diversity and makes them re-evaluate how they are addressing diversity in their procurement strategies.

Having led a 200,000-member workforce for the Olympic preparations, Stephen understands the leadership and communication skills that executives and managers must exercise to harness their teams’ full potential and talents. Prior to serving as Head of Diversity and Inclusion for the London Organizing Committee, Stephen gained respect and recognition for his groundbreaking advances in the treatment and inclusion of Europe’s LGBT community in the workplace.

Currently Stephen teaches Inclusive Leadership at Harvard University Business School in the US and Sciences Po in France; additionally, he serves as an “Expert Advisor” to the British Government, The White House, and KPMG’s Diversity and Inclusion Program. He shares his experiences and methods in his first book, The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies. His second book, Inclusive Talent Management: How Business Can Thrive in an Age of Diversity is due out in 2016.

  • View Extended/Alternate Bio

    Stephen Frost is a globally recognized inclusion, leadership and communications expert. From 2007-2012 Stephen designed, led and implemented the inclusion programs for the London Olympic and Paralympic Games as Head of Diversity and Inclusion for the London Organizing Committee (LOCOG).

    He was responsible for 22 programs across a 200,000 person workforce, £1.1 billion procurement spend, and 57 delivery functions. These ranged from inclusivity in an 11 million ticket program, to accessibility at 134 separate venues. His team managed a series of recruitment outreach action plans that achieved unprecedented workforce inclusion. The LOCOG Business Charter set new standards in supplier diversity and LOCOG became the first organization in the UK to achieve the Diversity Works for London Gold Standard and Advanced Level of the Equality Standard for Sport.

    From 2004-2007 Stephen established and led the workplace team at Stonewall, Europe′s largest LGBT equality organization; establishing and growing the Diversity Champions program to over 300 members, launching the UK′s first lesbian and gay recruitment guide, establishing the LGBT Leadership program in conjunction with Henley Management College, and developing the Workplace Equality Index which has become a standard across many leading UK and global employers.

    Stephen started his career in advertising, where he worked on disability and age awareness campaigns, and has worked in consultancy and communications in the USA, Greece, Tanzania, China and Brazil. He was a Hertford College Scholar at Oxford and a Fulbright Scholar at Harvard. He was elected recipient of the 2010 Peter Robertson Award for Equality and Diversity Champions and in 2011 he was named one of the top 100 influential LGBT people in the UK, and a Young Global Leader by the World Economic Forum.

    Stephen is a Fellow of the Royal Society of Arts, advises the Football Association and HM Government on diversity best practice and is Vice President of the Chartered Institute of Personnel and Development. He is a Visiting Fellow in the Women and Public Policy Program at Harvard’s Kennedy School 2012-2013 and a Board Member of MSDUK Supplier Diversity.

Stephen Frost Speaking Videos

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Stephen Frost's Speech Descriptions

Stephen Frost uses a range of methods from oratory to multi media to inspire and engage audiences in understanding diversity and inclusion differently. In addition to the information below, Stephen can tailor his programs according to your group and goals. In the past he has worked with boards and senior management teams to improve their understanding of diversity and leadership development; guided employee resource groups in interactive programs on boosting motivation and identifying personal contribution; and inspired 3,000-member audiences to realize their potential and contribute fully to the goals of their organization.

    Diversity to a Deadline; How We Created Everyone’s London 2012 Olympic Games
    The 2012 London Games are recognized as the most diverse, inclusive and successful ever. As Head of Diversity & Inclusion at the London Organizing Committee of the Olympic Games and Paralympic Games Ltd., Stephen Frost was responsible for incorporating diversity and inclusion across the 200,000 workforce, volunteers and contractors, as well as in the $2 billion procurement program and all aspects of service delivery. Stephen will share how diversity and inclusion were embedded in 57 departments, 134 venues and 8,000 torchbearers and resulted in reduced recruitment costs and contributed to supply chain savings of over $150 million.

    By attending this session, you will learn how to:

    • Embed the principles of diversity and inclusion in mass recruitment in order to achieve savings and also unprecedented diversity;
    • Integrate supplier diversity in the procurement process to improve the
    • performance of large organizations and the opportunities for small businesses;
    • Deliver groundbreaking customer service, inclusive to all; and
    • Implement a successful systemic change program using deadlines, scrutiny and expectations as drivers for delivery.

What People are Saying about Seeing Stephen Speak

Rating Entries

    “Steve Frost spoke as a keynote at the March 2012 Multicultural Forum on Workplace Diversity in Minneapolis, talking about the creation of a diverse and inclusive 2012 London Olympic and Paralympic Games. In about 40 minutes he held the 600 diversity professionals in attendance spellbound as he recounted the opportunities and challenges of the first truly inclusive Olympics. He also challenged them to do the same within their own organizations and left them inspired to rise to Olympic heights. I have a received kudos and high praise for inviting him to speak, but the kudos and praise belong to Steve Frost!”

    Steve Humerickhouse, Director, Multicultural Forum on Workplace Diversity, University of St. Thomas Opus College of Business, Minneapolis, USA

    “Stephen was the keynote speaker at our recent Canadian Supplier Diversity Conference in Toronto. He added great value to the session with his obvious conviction to diversity/inclusivity, his knowledge of this subject, and his humourous/entertaining presentation style. Thanks so much for sharing your zeal; it′s contagious!”

    Don Chapman, Vice President, Business Development, Diversity Business Network (DBN), Toronto, Canada

    “I had the opportunity to hear Stephen speak at a Toronto conference in March, during the middle of his preparation for the upcoming London 2012 Olympic and Paralympic Games. He described succinctly how to create policy and process that embraces diversity and inclusion using the example of his work at LOCOG. The speech was brilliant. The candor of his comments was refreshing.”

    Len Rosen, VP, Communications and Business Development, Diversity Business Network (DBN), Toronto, Canada

    “Stephen recently gave an excellent presentation at OFT on diversity and inclusion in the 2012 Olympics. It was both informative and thought-provoking, and we had very positive feedback from those who attended.”

    John Fingleton, CEO, Office of Fair Trading, London, UK

    “Stephen Frost is an courageous, principled and extremely competent manager who understands people and can skillfully undertake challenging initiatives and difficult assignments with a unusual combination of determined commitment and clear headedness.”

    Marty Linsky, Harvard University and Owner, Cambridge Leadership Associates, USA

    “Stephen is highly committed, loyal and diligent. He is a good and inclusive team leader and an effective communicator. Stephen relates confidently and well to people at all levels and is an excellent ambassador for his organisation. He is good at developing a clear strategic vision and then implementing it tenaciously and practically in a way that adapts to changing circumstances.”

    Michael Pitfield, Director of International Business, Henley Business School, UK

    “Stephen was amazing to work with. He could be trusted to deliver on his word. We worked together on a new creative concept of funding research reports that could be developed and used by all companies.”

    Louella Eastman, Head of Diversity and Inclusion, Aviva, London, UK

    “I initially worked with Stephen when he was Workplace Director at Stonewall, a role in which he was exceptional. His client focused, can-do attitude, combined with expert knowledge and rapid delivery made working with Stephen a delight. Stephen and I have also worked together in his role at LOCOG where he combines strategic thinking with great operational delivery.”

    Mark Palmer-Edgecumbe, Head of Diversity and Inclusion, Google, London, UK

    “Stephen′s inspiring leadership of Workplace Programmes was critical to the success of the Diversity Champions scheme, and a key reason my organisation chose to join at an early stage. Stephen′s exceptional ability to support and encourage, whilst setting unequivocal standards, presented a welcome challenge to us at Kent County Council. He balanced friendly advice with a professional manner throughout. Both in setting up the Stonewall Leadership Programme – a genuine “first”, with world-class facilitation – and in our personal dealings, Stephen has helped me to develop my role and my own leadership style. He has been a pleasure to work with.”

    Thomas Molloy, Chair, Rainbow Forum, Kent County Council, UK

    “Stephen generates a wave of enthusiasm amongst his colleagues and peers to implement his vision for the creation of a truly diverse and inclusive workforce. He does so with imaginative and thought provoking initiative and acts as a standard bearer for the mission.”

    Mick Wright, Head of Logistics, London 2012

    “Stephen′s approach to Diversity and Inclusion at London 2012 really displays his passion and determination to go beyond his personal best in firmly embedding D&I in our organisational DNA. He does this through his engagement with all areas of the business and through some inspirational, highly memorable approaches to getting the importance of D&I across to everyone.”

    Adrian Corcoran, Head of Venue Technology Services, London 2012

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