Riaz Meghji Profile

  • Riaz Meghji is a human connection expert helping leaders build trust and meaningful relationships.

  • Author of Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships.

  • Former host with MTV Canada, CTV News, Breakfast Television Vancouver, Bell Media, and the Toronto International Film Festival.
  • Riaz Meghji is a human connection expert and author of the book “Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships”. His insights have been featured in Fast Company, Harvard Business Review and Financial Post. After one conversation led him to take a dramatically different career path that changed his life for the better, he became dedicated to exploring the ways that authentic human connection can change lives and organizations.

    In addition to being a respected thought leader and author on the topic of human connection, Riaz is also an accomplished broadcaster with 17 years of television hosting experience; he has interviewed experts on current affairs, sports, entertainment, politics, and business. Riaz has hosted for Citytv’s Breakfast Television, MTV Canada, TEDxVancouver, CTV News, and the Toronto International Film Festival.

    He is a natural storyteller with a proven ability to conduct engaging, indepth conversations across various disciplines. Off-camera, Riaz dedicates himself to philanthropy and causes he cares about including Canuck Place Children’s Hospice and Covenant House.

    He holds a degree in business from Simon Fraser University and studied leadership communication at Harvard Extension School and the Canadian Management Centre.

    Riaz Meghji Speaking Videos

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    Riaz Meghji's Speech Descriptions

    Every Conversation Counts: How To Build Extraordinary Relationships

    Long before the era of ‘quiet quitting,’ loneliness was a social pandemic in our society. In an age of polarization, disconnection, and shallow substitutes for real relationships, every leader needs to know how to build and maintain meaningful relationships with clients and teams alike in our hybrid reality.

    With years of experience interviewing established leaders in business, entertainment and innovation, audiences will gain the following insights:

    • Spark real, authentic conversations to make meaningful connections, personally and professionally
    • Earn trust and build inclusive cultures, as you listen without distraction and make your small talk bigger
    • De-escalate conflict and collaborate effectively by leading with assertive empathy
    • Craft and tell compelling stories that will motivate your audience to take action
    • Explore the questions that create breakthrough moments in any conversation

    This engaging experience is a candid and far-ranging look at how creative conversations can help you reinvent yourself, re-energize your teams, and further develop your business.

    Relationships First: How to Use Authentic Connection to Grow Sales

    It’s no wonder that sales often get a bad rap. In a world of dwindling authentic connections, it’s easy to see sales as the least authentic interaction of all. But this doesn’t have to be the case.

    By transforming the way they and their teams interact with customers, sales leaders can forge more human connections that lead to dramatically improved sales outcomes.

    • Start from a place of empathy to develop a deeper understanding of your customer base
    • Earn trust by listening without distraction, making more meaningful small talk, and practicing assertive empathy
    • Craft compelling stories that activate passion in your customers— and tell those stories in a compelling way
    • Explore the key questions that lead to breakthrough conversations with customers

    This captivating talk goes beyond sales tactics to explore Riaz’s lifetime of work creating authentic connections, sharing key principles to turn sales into an art and discipline of crafting real relationships and experiences — not just transactions.

    Human Connection: Your Competitive Advantage in Customer Service

    Customer service isn’t just about fixing problems. It’s about forging relationships with your customers that go beyond an initial transaction. Great products help launch companies. Great customer service sustains them for long-term success.

    • Discover Riaz’s secrets to customer service that forge lasting passion, loyalty, and engagement with your brand. Learn how every customer interaction is an opportunity for connection
    • Teach customer service leaders how to listen without distraction, banish directionless small talk, and more
    • De-escalate customer conflict and drive effective collaborations
    • Lead with assertive empathy in every customer service exchange

    This authentic experience will inspire your teams with lead with empathetic curiosity and ultimately out-care the competition.

    What People are Saying about Seeing Riaz Speak

    Rating Entries

    “Riaz was a superb choice as keynote speaker for our hotel leadership conference! His message about authentic connection was timely and meaningful, and our attendees raved about his session. The hospitality business, and really every business, is about people! Riaz’s tips for transcending small talk to get to extraordinary relationships were inspiring and practical for our attendees, both at work and in their personal lives. Riaz customized the message for our audience, even using specific hotel examples to make his points. He was invested in the mindset of the attendees, and he took time before and during the conference to connect with the producers and attendees alike. Highly recommend!”
    – Jennifer Connell, VP and Global Brand Leader, Marriott International

    “Practical. Meaningful. Moving. Riaz’s thought-provoking keynote at our Power of Connection conference was one of our highest rated sessions. He brought to life the realities of loneliness and the power we each have to create authentic human connection, especially in the exhausting and distracted world we live in. His vulnerability motivated our leaders to explore how we can cultivate collaborative relationships and build a more connected culture. I really appreciated Riaz’s care in crafting the session based around the needs of our people and his skill in embedding insights about our specific team/business. He made our team feel heard & seen and it was exactly what our people needed as we close out a busy year and look forward to forging deeper connections in the new year.”
    – Carissa Schmitz, VP, People, Strategy and Consulting, Thomson Reuters

    “Riaz reminds us all that empathy is a core business skill and that every conversation we have with peers, team members and customers can change outcomes and positively impact our relationships and business. Not only did Riaz inspire our participants with ideas, but he also empowered them to change their approach to interactions with others. He is easy to work with, well-prepared and customized his content to meet the challenges of our unique participants and their challenges in the current marketplace.”
    – Jessie States, VP, Meeting Professionals International

    “Riaz Meghji’s talk, Every Conversation Counts, was the most inspiring and impactful session at our recent virtual leadership conference — practical, meaningful, and motivating. Riaz has packaged a powerful message for leaders to put to work in everyday conversations. Thank you Riaz!”
    – Walter Pela, Regional Managing Partner, KPMG

    “Riaz kicked off three days of keynote speakers in the most perfect way. From his presentation to his continuous engagement with our Brooks Team, Riaz is a force for positivity in this world, and there is no doubt in my mind that he has made a lasting impact on all of us that had the opportunity to hear him speak.”
    – Jess Lyons, Senior Project Manager, Brooks Running

    “Many of us are still on a high – your presentation was truly refreshing, inspiring, and motivating! It was above and beyond what we had hoped for. Thank you for being such an authentic and engaging speaker and storyteller, and providing important guidance on human connection that we, as an organization, can all reflect on. You have helped set a positive and hopeful tone as we say goodbye to a difficult, but successful, two years and welcome the first year of our new, four-year strategic plan.”
    – Linton Carter, Chief Development Officer, UNICEF Canada

    “You are truly one in a trillion and I am so glad I got to meet you and partner with you on this session. In my 15 years at GSK, never has there been a speaker that has had such a profound impact on not only me, but everyone in the company. I was getting pings on Teams during the keynote, and I am sure you could see the comments coming in: “MORE RIAZ!” Thank you for your time, engagement, preparation, listening, collaboration and connection leading up to our event.”
    – Tricia Soal, Senior Brand Manager, GlaxoSmithKline

    “Riaz provided dedicated and customized coaching to our hosts. He played to each of their strengths and provided these leaders with a simple framework to be able to fulfill their role of hosts in a way that was authentic to them. The result was tremendous. All our hosts were able to effectively tell their stories and connect to the audience in a way that was impactful. They delivered as hosts seamlessly – with a real confidence while showcasing a level of vulnerability that truly resonated with the audience. Thank you again Riaz for partnering with us.”
    – Dawn Gordon, Senior Director, Internal Communications, Four Seasons Hotels & Resorts

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    Books by Riaz Meghji:

    Every Conversation Counts: The 5 Habits of Human Connection that Build Extraordinary Relationships

    You are one conversation away from changing your life. We all crave connection. We were never meant to live alone or communicate only in “likes” and retweets. In Every Conversation Counts, TV host and human connection keynote speaker Riaz Meghji digs deep into the dangers of isolation and loneliness, our social pandemic, that have been brought into sharp relief by the coronavirus crisis. He tackles a uniquely modern question: why are we so connected, and yet so alone―and how can we reconnect?

    Sharing personal insights from powerful interviews and years of on-air experience, Meghji offers 5 simple habits for building extraordinary relationships. He explains how to spark authentic conversations, win trust, create new business, and collaborate effectively. Meghji points a way forward to a better future―one in which we express genuine curiosity about others, listen with our whole hearts, show up as our authentic selves, and make every conversation count.

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