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Peter Hinssen Profile

  • Peter Hinssen is one of Europe’s esteemed thought leaders in the field of technology and its impact on business life and society.

  • His focus is on the consumer adoption of technology, on the impact of the networked digital society, and on the Fusion between Business and IT.

  • A renowned keynote speaker, author and serial entrepreneur.
  • Peter Hinssen is a globally acclaimed keynote speaker, bestselling author, business school lecturer, LinkedIn Top Voice, serial entrepreneur, trusted board member, startup investor and the world’s leading innovation, technology and leadership expert.

    Peter likes to describe himself as a pathological optimist. He firmly believes that companies can and should build a better, brighter and bolder Day After Tomorrow.

    Peter is a top ranked and world class speaker on technological evolution, innovation strategy and adaptive leadership. He brings his content with a unique combination of depth, clarity, positivity, and a dry sense of humor.

    Peter has collaborated with Fortune 1000 companies and leading brands like Google, Apple, Facebook, Amazon, Accenture, LVMH, Hermes, HP, Microsoft, Bloomberg, Gartner, Danone, Chanel, LinkedIn, HSBC, Airbus, Sanofi, The Bill and Melinda Gates Foundation, Honeywell, SAS and many more. He also lectures at renowned business schools like the London Business School and the MIT Sloan School of Management.

    Peter is the author of five bestselling business books. ‘The Phoenix and The Unicorn‘ (2020) is a book about Phoenixes: companies that are able to rethink themselves in cycles, just like the mythical bird. ‘The Day After Tomorrow’ (2017) is about the benefits of long-term thinking in times of radical innovation. ‘The Network Always Wins’ (2014) explains how and why companies have no choice but to become a network when the outside world has evolved into one. In ‘The New Normal’ (2010), Peter writes about how companies should explore the limits of the digital world, and what happens when technology just becomes ‘normal’. ‘Business/IT Fusion’ (2008) is a guide about how to solve the conflict between business and IT.

    For more than fifteen years, Peter led a life of technology start-ups. His first company e-COM was acquired by Alcatel-Lucent, his second, Streamcase, by Belgacom, and Across Technology by Delaware Consulting. His third venture (Porthus) was quoted on the stock exchange in 2006 and acquired by Descartes. Between start-ups, he has been an Entrepreneur in Residence with McKinsey & Company, with a focus on digital and technology strategy. Peter’s current company nexxworks inspires and connects organizations so that they can thrive in the Never Normal.

    Peter is a multiple board advisor at leading companies like Belfius, Mediahuis and Ergon Capital on subjects related to innovation and technology.

    Peter Hinssen Speaking Videos

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    Peter Hinssen's Speech Descriptions

    The Never Normal

    We’re at a crossroads. Certainly since the COVID-19 crisis but even before that, we have been evolving into a world with many new types of disruptions. There’s this potent cocktail of global platforms, information, intelligence, and automation that is accelerating the pace of change. But technology is no longer the biggest driver of disruption. What’s coming at us is ecological, biological, societal and geopolitical in nature and this is just the beginning. These many disruptions are going to evolve into seismic shocks that will completely overturn how we live and work. Think about the rising sea levels we might experience the next decades. Or pandemics like COVID-19. Or the cold (trade) war between the US and China.

    What we have to do now is prepare our organizations for these seismic shocks and their ensuing systemic shifts. Prepare them for an unpredictable world. Continuously changing consumer behavior, for instance, triggered a new way of performing business on the edge, permanently adapting. And so we have to become agile in capacity and resources. And this also means that we need a different type of skillset, different types of people and different types of organizations. Financial performance, too, has shifted, to one that is much more fluid and suitable for uncertainty.
    This is a world in permanent flux. One where ‘normal’ keeps getting redefined. Are you ready for that? Is your organization? In this keynote, Peter Hinssen uncovers how companies, leaders and employees will need to adapt to survive and thrive in the Never Normal.

    The Era of Augmented Intelligence

    Everybody is talking about AI, but the discussion tends to center around the two extremes of hype or doomism. In this keynote filled with practical examples and cases, Peter Hinssen wants to demystify AI in order to provide his audience with a profound and nuanced story of both the challenges and the immense potential of this technology. These are the 4 pillars of his presentation:

    1. Evolution of Artificial Intelligence - From Then to Tomorrow
    2. Application of AI - Realities and Responsibilities
    3. Implementing AI - Leveraging Power and Getting Started
    4. Phoenix Potential - Transforming with the Power of AI

    In this uniquely topical keynote, Peter starts by outlining the disruptive journey of Artificial Intelligence (AI) from its inception to the dawn of generative AI and beyond. He delves into some historical milestones, the resurgence of neural networks, and the advancements in machine learning and deep learning that have set the stage for the current era of AI. He also emphasizes the applications and implications of generative AI across various sectors, forecasting future innovations that promise to redefine the field.

    Addressing the realities of AI, Peter debunks common myths, setting realistic expectations for AI's capabilities and limitations. He highlights the challenges of interpretability, biases, and privacy concerns in AI applications, advocating for responsible use through effective governance and ethical frameworks. This segment of his keynote underscores the critical balance between innovation and ethical considerations in leveraging AI's potential.

    In guiding businesses on implementing AI, Peter provides a practical roadmap for leveraging AI to enhance operations, improve decision-making, and gain a competitive edge. He discusses assessing organizational readiness, selecting the right AI technologies, and fostering an AI-centric culture. The focus is on the strategic integration of AI, emphasizing data quality, model acquisition and overcoming operational and cultural challenges to foster innovation and growth.

    Concluding with the transformative power of AI in this Never Normal era of constant change, Peter inspires businesses to embrace AI as a catalyst for radical innovation and continuous improvement. Through case studies of phoenix companies that have successfully leveraged AI, he illustrates its role in driving innovation, optimizing operations, and identifying market trends. In doing so, he encourages businesses to harness AI's potential, turning their current challenges into opportunities for innovation and growth.

    The Phoenix and The Unicorn

    Unicorn start-ups are brilliant. But, let’s be honest, very few of us will start one, become one, or work for one. Most of us are connected to large companies that often struggle to keep themselves relevant for the ever-changing customer. That’s why this keynote is about a creature that’s just as magical but perhaps offers a more realistic inspiration: the Phoenix. These are the companies that – just like this mythical bird – are able to rethink themselves in cycles: time and time again they rise from the ashes of the old, and come out stronger than ever before. They are the Walmarts, the Volvos, the Disneys, the Apples, the Microsofts, the Ping Ans, the Assa Abloys and AT&Ts of this world.

    What People are Saying about Seeing Peter Speak

    Rating Entries

    “Once more, Peter offers a refreshing perspective and insight from the external landscape. With his profound understanding of technology, he excels as a speaker in bridging the realms of business and technology seamlessly. His keynote left my team thoroughly energized, captivated by his rhythm, conceptual clarity, and visionary outlook. Attending Peter’s presentations annually has become indispensable!”
    – Gabriele Barbera, Head of Global Accounts Sales @ HP

    “Peter is an inspirational and forward-thinking speaker with a unique storytelling delivery style. His keynote presentation for our emerging leaders in technology was described by attendees as “mind-blowing”, “powerful”, “awesome”, “amazing” , “refreshing” and “captivating” . We keep inviting Peter back!”
    – Tracie Kustra, Global Technology Strategic Talent Programs Lead @ Accenture

    “Peter Hinssen is a brilliant thinker and speaker who knows how to capture the current paradigm shifts like no other and articulates them with both depth and humor. Listening to him is like engaging in an immersive experience that turns you upside down and helps you remain wired to this definitely “Never Normal” environment.”
    – Anne Thevenet-Abitbol, Prospective and New Concepts VP @ Danone

    “Our global team got together face to face for the 1st time after 18 months of remote work. We wanted to kick off our team retreat with an energizing, future and value focused, thought and action provoking speaker. Peter brought exactly this… with a triple bonus that made his intervention deeply memorable: humor, genuine interest in our work, and immediately actionable advice.”
    – Jan Liska, Global Patient Experience Lead – Digital Healthcare @ Sanofi

    “Peter is a fantastic speaker! His presentations are rich in content, full of practical examples and delivered in such an authentic manner that they leave audiences inspired and ready for action!”
    – Costas Markides, Professor @ London Business School

    “Peter Hinssen’s Keynote at the EXA Infrastructure Kickoff meeting was a real rollercoaster ride: from technology to social and business model shifts, from futuristic vision to lessons learned. And when you think the ride is over, he takes you on another spin. Our audience was captivated and inspired at the same time, a real motivational blast!!”
    – Cristina Crucini, Marketing Director @ EXA Infrastructure

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    Books by Peter Hinssen:

    The Phoenix and the Unicorn

    This is a book about the Phoenix, about those companies that – just like the mythical bird – are able to rethink themselves in cycles: time and time again they rise from the ashes of the old, and come out stronger than ever before. They are the Walmarts, the Volvos, the Disneys, the Apples, the Microsofts, …

    Unicorn start-ups are brilliant. But, let’s be honest, very few of us will become, found, or work for one. Most of us are connected to large companies that struggle to keep themselves relevant for the ever-changing customer. That’s why this book is about a creature that’s just as magical but perhaps offers a more realistic inspiration: the Phoenix. These are the companies that – just like this mythical bird – are able to rethink themselves in cycles: time and time again they rise from the ashes of the old, and come out stronger than ever before. They are the Walmarts, the Volvos, the Disneys, the Apples, the Microsofts, the Ping Ans, the Assa Abloys and AT&Ts of this world.

    This is a book is about these Phoenixes. It’s about understanding what is happening in a world of constant change. It’s about observing and trying to learn from the Unicorns. But primarily, it tells the story of how companies can ACT on their Day After Tomorrow, and how they can apply innovation as an antidote to a radically changing environment. It doesn’t just zoom in on WHAT you need to do in order to innovate, but also on HOW you can make innovation a reality in your organization.

    From the deceivingly simple Hourglass model, to the types of innovation, company culture, organizational disruption, platforms, customer experience, organizational structure and many inspiring innovation cases: if you are working in a traditional business or market, this book will help you reinvent yourself like a Phoenix.




    The Day after Tomorrow: How to Survive in Times of Radical Innovation

    In ‘The Day After Tomorrow’, Peter writes about an exponentially changing world and its consequences for organizations of Today. He introduces those pioneers who managed to move (way) beyond Tomorrow-thinking in innovation and were able to change the course of entire industries. Above all, he writes about the business models, the organizational structures, the talent, the mindset, the technologies and the cultures needed to maximize our chances for survival in the Day After Tomorrow.




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