“Marcus Engel’s keynote presentation, The Other End of the Stethoscope, is a powerful reminder of the crucial role healthcare professionals play in the healing process. His compelling storytelling draws from his personal journey as a young patient, highlighting the profound impact that care and compassion have on patients and their families. Marcus’s message is both enlightening and inspiring, emphasizing the importance of every individual’s role in delivering quality, patient-centered care. His unique perspective, shaped by his own experiences of overcoming immense challenges, resonates deeply with healthcare professionals, reinforcing the significance of empathy, safety, and appreciation in the field. Marcus Engel’s insights are invaluable, and his presentation is a must for anyone committed to enhancing patient care and fostering a supportive healthcare environment.”
– Hayley Finch-Genschorck, Director of Education, Kansas Hospital Association
“Marcus Engel’s, “The Other End of the Stethoscope” keynote is the most profound and inspiring healthcare presentation I have ever witnessed. He gave us practical tools and tactics that we can use every day to advance the patient experience. Marcus is a master story-teller who drives to the core why we entered the healthcare profession in the first place – to improve the lives of the patients and families we serve through healing and meaningful connections. Marcus is personally improving patient safety, quality and the experience of care around the world – keynote by keynote. I highly recommend that you invite him to speak to your group as well. They will remember his message for a lifetime.”
– Patrick Swift, PhD, MBA, CSSBB, FACHE, CEO, Select Medical Specialty Hospital
“‘Wow. Exceptional. Inspirational. Engaging. Captivating. Impactful.’ These are just a sample of words used by our conference attendees to describe Marcus Engel. The opportunity to hear Marcus is an experience all members of the health care industry should be afforded. Interjected with a balance of humor and humility, Marcus takes the audience on a journey. This journey follows his own health care experience while driving listeners toward introspective thought and reflection of the care we give to patients. In our conference speaker evaluations, Marcus received a 100% rating for effectively promoting learning and engaging the audience. For weeks after the conference, team members have approached me just to talk about Marcus and his message of delivering compassion. Marcus has ignited an energy and inspiration to reconnect with the reason we do what we do. With Marcus’s help, all of our patients will know that they are never alone.”
– Nathan Cunningham, MPH, Director of Patient Experience & Patient Centered Services, VCU Health System
“Marcus is awesome on every level. He is easy to work with and adapted his message to our audience. His message resonated deeply with our emergency nurses and we are still applying his concepts.”
– Jeff Solheim, MSN, RN, CEN, TCRN, CFRN, FAEN, Owner/President, Solheim Enterprises, Past-President, Emergency Nurses Association (ENA)
“If you are looking for a keynote speaker who really connects with his audience, then I would highly recommend Marcus Engel for your next event. Marcus recently spoke to our group of over 300 healthcare leaders, and I can honestly say that he was the perfect choice for our meeting. Marcus was able to create a deep connection with all of the attendees through his expert storytelling, use of humor in just the right places, and sharing his deeply personal experiences in a way that moved everyone. At the end of his session, there was a line down the hall for folks to meet him and get his autograph. Everyone walked away informed, motivated, and empowered. From start to finish, and even post event – I would highly recommend Marcus and the entire team for your next speaking engagement.”
– Jessi Moffit, Director of Marketing and Communications, Touchpoint Support Services
“Marcus Engel told a roomful of health care practitioners the compelling story of his experience as a patient and of his long recovery. The audience listened intently to his brave, honest, and powerful words. He didn’t just hold our attention. He made us grateful that we could get to know the person at the other end of the stethoscope.”
– Clifford Y. Ko, MD, MS, MSHS, FACS, FASCRS, Director, ACS Division of Research and Optimal Patient Care and ACS NSQIP
“Marcus Engel was “phenomenal”, “hit the nail on the head” and “so inspiring”- just to quote a few members of our 1,000 person, leadership audience. Not only did he deliver an incredible message through his story, but Marcus did an amazing job at intertwining the theme of our event throughout his presentation. He also clearly knew about our organization and was able to tie back seamlessly to our mission and our values. I was also blown away by the phone calls initiated by, and held directly with Marcus in order for him to feel properly prepared for our event. Marcus’ time and attention demonstrated that he wanted this conference to be as successful as we did- to which we all clearly delivered as evidenced by the comments above.
Thank you Marcus for making this our best even yet and we look forward to bringing you back to touch our frontline staff very soon!”
– Alexis Mullay-Becker, Service Excellence & Communications Manager, Patient Experience, AdventHealth
“Marcus’ story was both moving and motivating for all associates in attendance. It’s one thing to talk about hypotheticals, but it’s another to actually have a patient front and center sharing their personal experience. I would have Marcus back year after year, if our budget would allow it. I’ve invited Marcus to the two facilities where I’ve served as CNO. This decision is one of the best I’ve ever made for my nursing staff.”
– Constance Schmidt DNP, MHA, FACHE, Chief Nursing Officer
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