Travels from Orlando, Florida, USA
Marcus Engel's speaking fee falls within range: $20,000 to $25,000
Marcus Engel, M.S., CPXP, CSP is a Certified Speaking Professional & author whose messages provide insight and strategies for excellent patient care. His keynote presentation, “The Other End of the Stethoscope” has been witnessed by tens of thousands of healthcare professionals and his books are used in scores of nursing and allied health programs to teach the basic foundations of caregiving.
As a college freshman, Marcus Engel was blinded and nearly killed after being struck by a drunk driver. Through two years of rehab, over 350 hours of reconstructive facial surgery and adaptation through a multitude of life changes, Marcus witnessed the good, the bad and the profound in patient care.
Marcus has authored four books. He holds a B.S. in sociology from Missouri State University and a M.S. in Narrative Medicine from Columbia University in the city of New York.
In 2017, Marcus was awarded an honorary doctorate from the Philadelphia College of Osteopathic Medicine and is currently an adjunct professor at the University of Notre Dame where he teaches pre-meds the art of “being with.”
Marcus lives in Orlando, Florida with his wife, Marvelyne, and his Seeing Eye dog.
The Other End of the Stethoscope
This reminds healthcare professionals of the vital role they play in the healing process of patients. This keynote details the experience of a young patient during hospitalization, the care and compassion shown by health care professionals and the importance of health care professionals to be safe, secure and appreciated in their role within this sacred field.
Participants will also come away with an understanding of each patient and co-worker’s individuality, unique differences and appreciation for the role every health care employee plays in the healing of patients and their families. The patient and family experience is absolutely vital in quality, competent health care.
Learning Objectives: • Engage audience to always remember their “Why?” • Utilize implementable techniques to communicate compassion • Honor and appreciate the sacred work clinical professionals do every day
Narrative Nursing
This teaches nurses to embrace their stories and practice simple writing techniques to guard against compassion fatigue and burnout. By leading nurses into the practice of therapeutic journaling, nurses are able to find different perspectives to invoke compassion and empathy — for patients, for themselves, doctors, fellow nurses and the families of patients.
This workshop is a creative and safe space that offers compelling reasons for learning to value one’s stories, utilize writing as a therapeutic resource and gain perspective about others in the healthcare community.
This program can welcome all healthcare professionals with a more inclusive title of, “The Narratives of Healing in Healthcare”.
Learning Objectives: • Balance compassion fatigue and burnout by utilizing proven writing techniques • Reconnect nurses with the passion for caregiving • Gain perspective from the patient and family’s point of view
Presence: The Cornerstone of Caregiving
This borrows from experience, academics, world religion and ancient practices, to teach healthcare professionals easy-to-implement techniques of mindfulness, meditation and being an open witness for patients and families.
Practicing mindfulness has been shown to increase empathy for patients, family and self, reduce errors and infection, and create a more cohesive working environment. Whether through therapeutic journaling, formal meditation practice or mindful hand washing techniques, this keynote helps individuals create a more compassionate environment. . . starting with compassion for and within oneself
Learning Objectives: • Blend elements from different disciplines to achieve an understanding of how caregivers can improve patient experiences • Better understand the experience of being a patient or family member • Learn effective and innovative best practices from leading healthcare facilities
“Marcus Engel’s keynote presentation, The Other End of the Stethoscope, is a powerful reminder of the crucial role healthcare professionals play in the healing process. His compelling storytelling draws from his personal journey as a young patient, highlighting the profound impact that care and compassion have on patients and their families. Marcus’s message is both enlightening and inspiring, emphasizing the importance of every individual’s role in delivering quality, patient-centered care. His unique perspective, shaped by his own experiences of overcoming immense challenges, resonates deeply with healthcare professionals, reinforcing the significance of empathy, safety, and appreciation in the field. Marcus Engel’s insights are invaluable, and his presentation is a must for anyone committed to enhancing patient care and fostering a supportive healthcare environment.” – Hayley Finch-Genschorck, Director of Education, Kansas Hospital Association
“Marcus Engel’s, “The Other End of the Stethoscope” keynote is the most profound and inspiring healthcare presentation I have ever witnessed. He gave us practical tools and tactics that we can use every day to advance the patient experience. Marcus is a master story-teller who drives to the core why we entered the healthcare profession in the first place – to improve the lives of the patients and families we serve through healing and meaningful connections. Marcus is personally improving patient safety, quality and the experience of care around the world – keynote by keynote. I highly recommend that you invite him to speak to your group as well. They will remember his message for a lifetime.” – Patrick Swift, PhD, MBA, CSSBB, FACHE, CEO, Select Medical Specialty Hospital
“‘Wow. Exceptional. Inspirational. Engaging. Captivating. Impactful.’ These are just a sample of words used by our conference attendees to describe Marcus Engel. The opportunity to hear Marcus is an experience all members of the health care industry should be afforded. Interjected with a balance of humor and humility, Marcus takes the audience on a journey. This journey follows his own health care experience while driving listeners toward introspective thought and reflection of the care we give to patients. In our conference speaker evaluations, Marcus received a 100% rating for effectively promoting learning and engaging the audience. For weeks after the conference, team members have approached me just to talk about Marcus and his message of delivering compassion. Marcus has ignited an energy and inspiration to reconnect with the reason we do what we do. With Marcus’s help, all of our patients will know that they are never alone.” – Nathan Cunningham, MPH, Director of Patient Experience & Patient Centered Services, VCU Health System
“Marcus is awesome on every level. He is easy to work with and adapted his message to our audience. His message resonated deeply with our emergency nurses and we are still applying his concepts.” – Jeff Solheim, MSN, RN, CEN, TCRN, CFRN, FAEN, Owner/President, Solheim Enterprises, Past-President, Emergency Nurses Association (ENA)
“If you are looking for a keynote speaker who really connects with his audience, then I would highly recommend Marcus Engel for your next event. Marcus recently spoke to our group of over 300 healthcare leaders, and I can honestly say that he was the perfect choice for our meeting. Marcus was able to create a deep connection with all of the attendees through his expert storytelling, use of humor in just the right places, and sharing his deeply personal experiences in a way that moved everyone. At the end of his session, there was a line down the hall for folks to meet him and get his autograph. Everyone walked away informed, motivated, and empowered. From start to finish, and even post event – I would highly recommend Marcus and the entire team for your next speaking engagement.” – Jessi Moffit, Director of Marketing and Communications, Touchpoint Support Services
“Marcus Engel told a roomful of health care practitioners the compelling story of his experience as a patient and of his long recovery. The audience listened intently to his brave, honest, and powerful words. He didn’t just hold our attention. He made us grateful that we could get to know the person at the other end of the stethoscope.” – Clifford Y. Ko, MD, MS, MSHS, FACS, FASCRS, Director, ACS Division of Research and Optimal Patient Care and ACS NSQIP
“Marcus Engel was “phenomenal”, “hit the nail on the head” and “so inspiring”- just to quote a few members of our 1,000 person, leadership audience. Not only did he deliver an incredible message through his story, but Marcus did an amazing job at intertwining the theme of our event throughout his presentation. He also clearly knew about our organization and was able to tie back seamlessly to our mission and our values. I was also blown away by the phone calls initiated by, and held directly with Marcus in order for him to feel properly prepared for our event. Marcus’ time and attention demonstrated that he wanted this conference to be as successful as we did- to which we all clearly delivered as evidenced by the comments above. Thank you Marcus for making this our best even yet and we look forward to bringing you back to touch our frontline staff very soon!” – Alexis Mullay-Becker, Service Excellence & Communications Manager, Patient Experience, AdventHealth
“Marcus’ story was both moving and motivating for all associates in attendance. It’s one thing to talk about hypotheticals, but it’s another to actually have a patient front and center sharing their personal experience. I would have Marcus back year after year, if our budget would allow it. I’ve invited Marcus to the two facilities where I’ve served as CNO. This decision is one of the best I’ve ever made for my nursing staff.” – Constance Schmidt DNP, MHA, FACHE, Chief Nursing Officer
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I’m Here: Compassionate Communication in Patient Care
Modern medical technology helps patients recover faster than any other time in history. However, the human interaction between patient and care giver is still the essential foundation of healing. “I’m Here” is a personal narrative from the patient’s perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus Engel encourages health care professionals to practice compassionate communications in all its forms.
“Marcus’ books and keynote presentation has left an unforgettable impression on our nursing staff. It’s an invaluable reminder of why we do, what we do.” – Dee Evans, Driscoll Children’s Hospital, Corpus Christi, TX
“I’m Here” should be required reading for all health practitioners. Marcus’ personal experience of being a patient and his insights into what constitutes compassionate care are marvelous and right on.” – Dr. Norma Stephens Hannigan, Assistant Professor of Clinical Nursing Diplomate of Comprehensive Care, Columbia University in the City of New York.
Professional speaker and author Marcus Engel is considered an expert in communicating the patient’s perspective, and inspiring health care professionals to excellence. Marcus speaks from the heart. After being blinded and suffering catastrophic injuries at the hands of a drunk driver, he endured years of hospitalization, rehab and recovery. Marcus is the author of “After This… An Inspirational Journey for All the Wrong Reasons” and “The Other End of the Stethoscope: 33 Insights for Excellent Patient Care.
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