Lenora Billings-Harris Profile

Noted for her ability to take complex diversity concepts and distill them into practical applicable strategies, Lenora Billings-Harris weaves inclusion, leadership, management and African-American history into the fabric of her speeches. The Society of Human Resource Management have named her one of their 100 global Thought Leaders on Diversity and Inclusion, and Diversity Woman Magazine chose her as one of the top 20 most influential diversity leaders in the USA.

Billings-Harris’ expertise is much sought after around the world, having given presentations in more than 20 countries on 6 continents. Two years after the fall of the Soviet Union, she was invited to travel to Russia and Ukraine as part of the People to People International delegation, helping educators and business leaders make the transition to a new era of global competition. Recent travels have included conferences in Cape Town, South Africa and Tel Aviv, Israel.

Amongst Billings-Harris’ published work is her book The Diversity Advantage: A Guide to Making Diversity Work and (as co-author) TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity. She is a member of the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro. She is devoted to community service, with a focus on the eradication of bias and educating leaders about the impact of inclusion.

Billings-Harris holds Certified Professional Speaker status (something only 5% of professional speakers attain), has been president of the National Speakers Association and in 2014 was president of the Global Speakers Federation.

  • View Extended/Alternate Bio

    Diversity and Inclusion is a full-time focus, not just one topic among many for Lenora Billings-
    Harris. Her ability to transform multifaceted diversity and inclusion concepts into immediately
    applicable “how to’s” have enabled her to help organizations intentionally create and sustain
    inclusive work cultures that challenge each individual to accelerate their efforts toward achieving maximum results. Whether through keynotes, workshops, or organizational consulting, Lenora partners with clients to help them build effective relationships that leverage diversity in order to increase inclusion, innovation, employee engagement, customer satisfaction and bottom-line results.

    Billings-Harris is a recognized authority. She was been included as one of 100 Global Thought
    Leaders on Diversity and Inclusion in 2011 by The Society of Human Resource Management
    (SHRM), and was named by Diversity Woman Magazine as a top-twenty influential diversity leader
    in the US. Her award winning diversity leadership research is recognized in academic journals
    internationally. Lenora was selected to serve as part of the People to People International delegation to Russia and Ukraine two years after the Soviet Union fell, in order to help educators and business leaders prepare their organizations for global competition. Most recently she keynoted at Inclusion Conferences in Cape Town, South Africa and in Tel Aviv, Israel to share experiences and best practices with leaders within the business, government and NGO communities.

    Billings-Harris co-authored TRAILBLAZERS: How Top Business Leaders are Accelerating Results
    through Inclusion and Diversity, and is the author of The Diversity Advantage: A Guide to Making
    Diversity Work, 3rd on the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro. She has served on numerous community boards of directors, and served as board president of Win-Win Resolutions, Inc. All of her community service focuses on eradicating bias as well as empowering leaders through understanding the impact of inclusion.

    Lenora is a Certified Professional Speaker (CSP), a past president of the National Speakers
    Association, and will be the 2014 president of the Global Speakers Federation. She has presented to audiences in over twenty countries on six continents.

Lenora Billings-Harris Speaking Videos

Bring Lenora Billings-Harris to Speak Live at Your Event


Check Speaker Availability

Lenora Billings-Harris's Speech Descriptions

Billings-Harris’ presentations are all about inclusion; she does not view diversity as a hurdle to be overcome but as a positive force that can be utilized to gain competitive advantage. Setting out her vision of Transformational Diversity Management Principles, she shows how inclusiveness and multiculturalism, properly managed, can not only make for a happier workplace but also significantly improve the bottom line.

Billings-Harris offers presentations on many different types of inclusion; she gives valuable insights into the management of generational differences in the workplace, cross gender communication and ending cultural collisions by the use of effective communication. Her energetic, fun, practical and thought-provoking programs are perhaps best described by the title of one of her own presentations, Turning Barriers into Bridges.

Beyond Diversity Rhetoric: Cultural Intelligence for Our Global Village

Are you ready to go beyond multicultural awareness? Is your organization ready to create a
respectful, engaging environment that utilizes is diversity to gain a competitive advantage? If so, this
program is for you.

By participating in this session, you will be able to:

      1. Explore Transformational Diversity Management based on the best practices of award
      winning companies.

      2. Explore ways to evaluate your organization’s current processes to identify gaps and celebrate

      3. Discover techniques that engage Middle Management and empower employees around D&I

This presentation offers participants an opportunity to explore the Transformational Diversity
Management Principles™ based on the work of Lenora Billings-Harris, CSP in her book
TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and
her latest research with the Bryan School of Business, University of North Carolina-Greensboro.

Join Lenora for this informative session exploring inclusiveness and multiculturalism from a
business bottom-line point of view. You will leave with actionable tactics and strategies that drive
diversity success.

Maximizing the Positive Potential of Generational Differences in Your Workplace

There are four generations , and soon to be five, that work side by side
in today’s organizations. Each with its own culture. What complicates
generational diversity is what complicates all diversity; all of the other
layers that make up a human being coexisting with generational
differences. These groups have shared memories, and experiences, and
social norms that inform their behavior on the job and elsewhere.

Join Lenora Billings-Harris, CSP in a highly interactive session to not
only explore the generational differences, but to identify ways to inspire
each generation to deliver their best work. You will discover how best
to appreciate instead of criticize the differences. Lenora will share best
practices from award winning companies she highlighted in her book,

TRAILBLAZERS: How Top Business Leaders are Accelerating Results

through Inclusion and Diversity.
You will walk away from this session with:

      1. Actionable tactics to engage each generational team member to
      perform at their best level.

      2. Methods to inform leaders of the powerhouse of mixed generational
      talent they have and how to inspire across generations.

      3. A power technique for giving feedback that keeps the relationship
      intact when cultural collisions occur.

From Adversaries to Allies:
7 Keys to High Performance Cross-Gender

This fun yet practical presentation will accelerate your communication
skills across gender. You will discover ways to reframe your cross-
gender communication for highly effective results. This insightful
session will help you recognize male/female communication
differences without judging them. You will discover your own
communication strengths and determine how to build upon them.

      As a result of applying the principles and skills discussed, you will be
      able to:

      Identify the
      major male and female communication tendencies

      Explore the 5 habits that hinder effective cross-gender

      Manage gender conflict more effectively
      The focus of this session is on communication solutions not
      gender bashing, thus both men and women can enhance their

- How to Diminish Cultural Collisions
with Effective Feedback

There are barriers, booby traps, and blocked roadways on our journey toward
achieving cultural competence. What do you say to the co-worker who always
wants to touch your locks or braids? How do you tell your manager to stop giving
you a high-five every time he agrees with something you say? How do you get
your Baby Boomer colleague to stop reminding you that you are too young to

The biggest barrier to giving feedback in these situations is the fear most people
have when it comes to speaking up in a respectful way to encourage others to
stop insensitive or inappropriate behavior.

One of the major reasons people do not speak up more often when they experience inappropriate behavior is because
they do not know how to speak up when they have to interact with the offender
on a regular basis. If the offender is your manager speaking up may seem too
dangerous. If the offender is a colleague in your department, well it is easier just
to be silent. Or is it? That silence perpetuates inappropriate behavior.
Lenora’s four-step process called S.T.O.P. for giving feedback is easy to
understand and is produces successfully results. Join her for this highly interactive
session to learn a technique that can be used at work, home, and even with

5 Secrets Unveiled: How Top Business Leaders use Diversity and
Inclusion to Accelerate Bottom-Line Results

Lenora Billings-Harris, CSP

critical strategies and successes
related to world class diversity and inclusion management used by award-winning
organizations such as Dell, Sodexo, IBM, the Coca-Cola Company
and others. Lenora Billings-Harris, co-author of
How Top Business Leaders are Accelerating Results through
Inclusion and Diversity
will lead you through the key components of
measurable success

related to:


      Chief Diversity Officer

      Making Diversity Education Effective

      Middle Managers

      Metrics & Scorecards that Contribute to Business

You will leave this session with clear, specific strategies and tactics
that can help make your organization's diversity and inclusion plan
world class.

To encourage the most involvement you will work in small groups,
as well as contribute to the large group via the use of innovative
sharing techniques. This session is learner-directed, allowing the
highest possible opportunity for self-discovery.


Approximately 30 days after the session, you will be invited to
participate in a 60-minute group coaching session with Lenora.

Turning Barriers into Bridges TM

As the dramatic shift to a highly diverse workplace continues, organizations know
they must help employees understand, accept, and capitalize on differences as well
as similarities. They know the cultural backgrounds and experiences of diverse
employees and clients can enrich the organization, making it more innovative and

Enhancing your inclusion and communication skills enables you to work more
effectively internally and in the community. The added benefit is the skills learned
can be used professionally and personally thus reducing stress and enhancing positive

This highly interactive, non-judgmental and fun program provides an opportunity
for participants to discover their own level of knowledge and understanding of
people different from themselves, and then apply the principles of inclusion to build
relationships. By exploring the biases of our society's "isms" and prejudices that
impede productivity, participants will be better equipped to turn barriers into bridges
and focus on performance when they return to their organization.

      Learning Objectives:
      As a result of attending this session, participants will be able to:

      Improve their awareness of the impact of their behavior on others

      Increase acceptance and value differences

      Limit the influence of stereotypes on their personal actions

      Identify the four cornerstones of diversity development

      Identify effective inclusion strategies for individuals and organizations

      Become a totally responsible professional

      Use the STOP feedback technique

      Develop a Team Code of Conduct

What People are Saying about Seeing Lenora Speak

Rating Entries

“This approach has been very effective in helping to keep our team members focused on diversity, in the broadest sense, not just gender and race issues.”
J. Betts
Director- Employee Relations
Domino′s Pizza

“The information provided was very practical and easy-to-implement immediatelyówhat a pleasant change!
B. Doran
Director- Human Resources
American Heart Association

“Lenora Billings-Harris, is an expert in the field of diversity. This innovative approach does a great job of elevating the awareness of our employees to the changes taking place, not only in our workplace, but in ′real life′ as well.”
J. Hine, Jr.
John Hine Chrysler-Plymouth

“Clearly the employees appreciated the content of the program as well as your character and credibility as a speaker. It was also clear from the animated interaction of the participants, as well as the way many of them lingered to speak with you after class, that you touched many our staff in a personal way.”
P. Bailey
Vice President
WESCOM Credit Union

“Thank you for your contribution to the New Horizons program. You have had a tremendous impact upon the success of our lecture series.”
Dan Nygaard
Program Manager
Seattle Management Association

“The most frequent comments made were, ′how soon can she return to give us more information′, ′ the information was pertinent and informative′, ′thank you for bringing us a truly important workshop with an excellent presenter′.”
Jody Leinenwever
Director of Human Resources
Pendergast School District #92

American Heart Association
American Society of Military Comptrollers
Arizona State University
ATHENA Foundation
Blue Cross/Blue Shield of
Brookstone College
Bureau of Land Management
Carlson Marketing Group
Chrysler Corporation
City of Farmington
City of Phoenix
City of Seattle
City of Tempe
Clemson University
Deer Valley High School
Domino′s Pizza
Fort Valley State University
General Motors
Hewlett Packard
Institute of Electronic and
Electrical Engineers
National Assoc. of
Temp. Staff Services
National Education Assoc.
Pendergrast School District
Phoenix College
Promedia Workplace
The Ritz-Carlton
US Army Staff College
US Department of
US Postal Service
Wescom Credit Union

Lenora Billings-Harris, CSP . . . Helping organizations put the people puzzle together to improve productivity, performance and profits.

Have You Seen this Speaker? Leave a Star Rating.

Your email address will not be published. Required fields are marked *

Books by Lenora Billings-Harris:
    The Diversity Advantage
    A Guide to Making Diversity Work

    Think of a leader/manager in your life who really motivated you to be the best you could be. What attributes or characteristics describe him or her? What habits did he or she have that worked for you? Over the past two years, I have asked hundreds of leaders that question.

    The specific word, diversity, was rarely used when people described their best, favorite, or most effective manager. However, fairness, respect, objectiveness, and listening recurred frequently. These attributes describe an effective manager and leader. The key within a diverse environment is to be able to practice these behaviors with all contributors, rather than only employees with whom you are most comfortable.

    Order Here

Related Speakers


Need help filling the seats at your next meeting / event?

Call us / email us / check availability and fee for your favorite speaker.

Get in touch
Call us: (760) 656-8770
Toll free in the US: (877) 717-5327