Travels from North Carolina, USA
Lenora Billings-Harris's speaking fee falls
within range: $10,000 to $15,000
Noted for her ability to take complex diversity concepts and distill them into practical applicable strategies, Lenora Billings-Harris weaves inclusion, leadership, management and African-American history into the fabric of her speeches. The Society of Human Resource Management have named her one of their 100 global Thought Leaders on Diversity and Inclusion, and Diversity Woman Magazine chose her as one of the top 20 most influential diversity leaders in the USA.
Billings-Harris’ expertise is much sought after around the world, having given presentations in more than 20 countries on 6 continents. Two years after the fall of the Soviet Union, she was invited to travel to Russia and Ukraine as part of the People to People International delegation, helping educators and business leaders make the transition to a new era of global competition. Recent travels have included conferences in Cape Town, South Africa and Tel Aviv, Israel.
Amongst Billings-Harris’ published work is her book The Diversity Advantage: A Guide to Making Diversity Work and (as co-author) TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity. She is a member of the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro. She is devoted to community service, with a focus on the eradication of bias and educating leaders about the impact of inclusion.
Billings-Harris holds Certified Professional Speaker status (something only 5% of professional speakers attain), has been president of the National Speakers Association and in 2014 was president of the Global Speakers Federation.
Diversity and Inclusion is a full-time focus, not just one topic among many for Lenora Billings-
Harris. Her ability to transform multifaceted diversity and inclusion concepts into immediately
applicable “how to’s” have enabled her to help organizations intentionally create and sustain
inclusive work cultures that challenge each individual to accelerate their efforts toward achieving maximum results. Whether through keynotes, workshops, or organizational consulting, Lenora partners with clients to help them build effective relationships that leverage diversity in order to increase inclusion, innovation, employee engagement, customer satisfaction and bottom-line results.
Billings-Harris is a recognized authority. She was been included as one of 100 Global Thought
Leaders on Diversity and Inclusion in 2011 by The Society of Human Resource Management
(SHRM), and was named by Diversity Woman Magazine as a top-twenty influential diversity leader
in the US. Her award winning diversity leadership research is recognized in academic journals
internationally. Lenora was selected to serve as part of the People to People International delegation to Russia and Ukraine two years after the Soviet Union fell, in order to help educators and business leaders prepare their organizations for global competition. Most recently she keynoted at Inclusion Conferences in Cape Town, South Africa and in Tel Aviv, Israel to share experiences and best practices with leaders within the business, government and NGO communities.
Billings-Harris co-authored TRAILBLAZERS: How Top Business Leaders are Accelerating Results
through Inclusion and Diversity, and is the author of The Diversity Advantage: A Guide to Making
Diversity Work, 3rd on the adjunct faculty of the business schools of Averett University and the University of North Carolina-Greensboro. She has served on numerous community boards of directors, and served as board president of Win-Win Resolutions, Inc. All of her community service focuses on eradicating bias as well as empowering leaders through understanding the impact of inclusion.
Lenora is a Certified Professional Speaker (CSP), a past president of the National Speakers
Association, and will be the 2014 president of the Global Speakers Federation. She has presented to audiences in over twenty countries on six continents.
Lenora Billings-Harris explains what it is that she does to help companies and organizations improve their sensitivity to and management of diversity. She says, “It was about giving people an opportunity to have a safe place to talk about a difficult topic. And so what I do today is I help organizations create that space so that they can appreciate the diversity of their employees and their customers and make it a competitive advantage."
She outlines the reasons her diversity presentations are so much in demand: “Big business, in fact any business, doesn't do diversity work simply because it's the right thing to do, they do it because it's going to have bottom-line impact, and regardless of whether you are actually doing work internationally or you're only doing work in your community, you could be a non-profit organization working in your community, the point is there are no communities that are not diverse, because, once again, diversity is all of us, not just certain groups."
Pointing out the inherent advantages of encouraging diversity, she explains, “The more we understand the groups that we serve, and the groups that we interact with, the more effective our bottom line is, whether it's bottom line dollars, or bottom line from a public relations point of view, or from a customer services point of view."
Billings-Harris’ presentations are all about inclusion; she does not view diversity as a hurdle to be overcome but as a positive force that can be utilized to gain competitive advantage. Setting out her vision of Transformational Diversity Management Principles, she shows how inclusiveness and multiculturalism, properly managed, can not only make for a happier workplace but also significantly improve the bottom line.
Billings-Harris offers presentations on many different types of inclusion; she gives valuable insights into the management of generational differences in the workplace, cross gender communication and ending cultural collisions by the use of effective communication. Her energetic, fun, practical and thought-provoking programs are perhaps best described by the title of one of her own presentations, Turning Barriers into Bridges.
Beyond Diversity Rhetoric: Cultural Intelligence for Our Global Village
Are you ready to go beyond multicultural awareness? Is your organization ready to create a
respectful, engaging environment that utilizes is diversity to gain a competitive advantage? If so, this
program is for you.
By participating in this session, you will be able to:
1. Explore Transformational Diversity Management based on the best practices of award
2. Explore ways to evaluate your organization’s current processes to identify gaps and celebrate
3. Discover techniques that engage Middle Management and empower employees around D&I
This presentation offers participants an opportunity to explore the Transformational Diversity
Management Principles™ based on the work of Lenora Billings-Harris, CSP in her book
TRAILBLAZERS: How Top Business Leaders are Accelerating Results through Inclusion and Diversity, and
her latest research with the Bryan School of Business, University of North Carolina-Greensboro.
Join Lenora for this informative session exploring inclusiveness and multiculturalism from a
business bottom-line point of view. You will leave with actionable tactics and strategies that drive
Maximizing the Positive Potential of Generational Differences in Your Workplace
There are four generations , and soon to be five, that work side by side
in today’s organizations. Each with its own culture. What complicates
generational diversity is what complicates all diversity; all of the other
layers that make up a human being coexisting with generational
differences. These groups have shared memories, and experiences, and
social norms that inform their behavior on the job and elsewhere.
Join Lenora Billings-Harris, CSP in a highly interactive session to not
only explore the generational differences, but to identify ways to inspire
each generation to deliver their best work. You will discover how best
to appreciate instead of criticize the differences. Lenora will share best
practices from award winning companies she highlighted in her book,
TRAILBLAZERS: How Top Business Leaders are Accelerating Results
through Inclusion and Diversity.
You will walk away from this session with:
1. Actionable tactics to engage each generational team member to
perform at their best level.
2. Methods to inform leaders of the powerhouse of mixed generational
talent they have and how to inspire across generations.
3. A power technique for giving feedback that keeps the relationship
intact when cultural collisions occur.
From Adversaries to Allies:
7 Keys to High Performance Cross-Gender
This fun yet practical presentation will accelerate your communication
skills across gender. You will discover ways to reframe your cross-
gender communication for highly effective results. This insightful
session will help you recognize male/female communication
differences without judging them. You will discover your own
communication strengths and determine how to build upon them.
major male and female communication tendencies
Explore the 5 habits that hinder effective cross-gender
Manage gender conflict more effectively
The focus of this session is on communication solutions not
gender bashing, thus both men and women can enhance their
- How to Diminish Cultural Collisions
with Effective Feedback
There are barriers, booby traps, and blocked roadways on our journey toward
achieving cultural competence. What do you say to the co-worker who always
wants to touch your locks or braids? How do you tell your manager to stop giving
you a high-five every time he agrees with something you say? How do you get
your Baby Boomer colleague to stop reminding you that you are too young to
The biggest barrier to giving feedback in these situations is the fear most people
have when it comes to speaking up in a respectful way to encourage others to
stop insensitive or inappropriate behavior.
One of the major reasons people do not speak up more often when they experience inappropriate behavior is because
they do not know how to speak up when they have to interact with the offender
on a regular basis. If the offender is your manager speaking up may seem too
dangerous. If the offender is a colleague in your department, well it is easier just
to be silent. Or is it? That silence perpetuates inappropriate behavior.
Lenora’s four-step process called S.T.O.P. for giving feedback is easy to
understand and is produces successfully results. Join her for this highly interactive
session to learn a technique that can be used at work, home, and even with
5 Secrets Unveiled: How Top Business Leaders use Diversity and
Inclusion to Accelerate Bottom-Line Results
Lenora Billings-Harris, CSP
critical strategies and successes
related to world class diversity and inclusion management used by award-winning
organizations such as Dell, Sodexo, IBM, the Coca-Cola Company
and others. Lenora Billings-Harris, co-author of
How Top Business Leaders are Accelerating Results through
Inclusion and Diversity will lead you through the key components of
Chief Diversity Officer
Making Diversity Education Effective
Metrics & Scorecards that Contribute to Business
You will leave this session with clear, specific strategies and tactics
that can help make your organization's diversity and inclusion plan
To encourage the most involvement you will work in small groups,
as well as contribute to the large group via the use of innovative
sharing techniques. This session is learner-directed, allowing the
highest possible opportunity for self-discovery.
Approximately 30 days after the session, you will be invited to
participate in a 60-minute group coaching session with Lenora.
Turning Barriers into Bridges TM
As the dramatic shift to a highly diverse workplace continues, organizations know
they must help employees understand, accept, and capitalize on differences as well
as similarities. They know the cultural backgrounds and experiences of diverse
employees and clients can enrich the organization, making it more innovative and
Enhancing your inclusion and communication skills enables you to work more
effectively internally and in the community. The added benefit is the skills learned
can be used professionally and personally thus reducing stress and enhancing positive
This highly interactive, non-judgmental and fun program provides an opportunity
for participants to discover their own level of knowledge and understanding of
people different from themselves, and then apply the principles of inclusion to build
relationships. By exploring the biases of our society's "isms" and prejudices that
impede productivity, participants will be better equipped to turn barriers into bridges
and focus on performance when they return to their organization.
Improve their awareness of the impact of their behavior on others
Increase acceptance and value differences
Limit the influence of stereotypes on their personal actions
Identify the four cornerstones of diversity development
Identify effective inclusion strategies for individuals and organizations
Become a totally responsible professional
Use the STOP feedback technique
Develop a Team Code of Conduct
“This approach has been very effective in helping to keep our team members focused on diversity, in the broadest sense, not just gender and race issues.” J. Betts Director- Employee Relations Domino′s Pizza
“The information provided was very practical and easy-to-implement immediatelyówhat a pleasant change! B. Doran Director- Human Resources American Heart Association
“Lenora Billings-Harris, is an expert in the field of diversity. This innovative approach does a great job of elevating the awareness of our employees to the changes taking place, not only in our workplace, but in ′real life′ as well.” J. Hine, Jr. President John Hine Chrysler-Plymouth
“Clearly the employees appreciated the content of the program as well as your character and credibility as a speaker. It was also clear from the animated interaction of the participants, as well as the way many of them lingered to speak with you after class, that you touched many our staff in a personal way.” P. Bailey Vice President WESCOM Credit Union
“Thank you for your contribution to the New Horizons program. You have had a tremendous impact upon the success of our lecture series.” Dan Nygaard Program Manager Seattle Management Association
“The most frequent comments made were, ′how soon can she return to give us more information′, ′ the information was pertinent and informative′, ′thank you for bringing us a truly important workshop with an excellent presenter′.” Jody Leinenwever Director of Human Resources Pendergast School District #92
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Think of a leader/manager in your life who really motivated you to be the best you could be. What attributes or characteristics describe him or her? What habits did he or she have that worked for you? Over the past two years, I have asked hundreds of leaders that question.
The specific word, diversity, was rarely used when people described their best, favorite, or most effective manager. However, fairness, respect, objectiveness, and listening recurred frequently. These attributes describe an effective manager and leader. The key within a diverse environment is to be able to practice these behaviors with all contributors, rather than only employees with whom you are most comfortable.
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