John R. Patrick Profile

  • One of the most respected technological visionaries of our time, he was at the forefront of the 1990’s Internet Revolution and fostered many early regulations that made the web’s undisrupted development and evolution possible.

  • Business 2.0 named him one of The 25 Most Intriguing Minds of the New Economy.

  • The recipient of a doctorate degree in healthcare administration, he is the author of Health Attitude which unravels the complexities of American healthcare and outlines technologies and attitudinal changes that could lead to more efficient and economic medical treatment.
  • For the past three decades, internet visionary Dr. John Patrick has been one of the primary forces driving technology innovation. As vice president of Internet technology at IBM, Patrick was at the forefront of the 1990’s Internet revolution. Since his retirement, he has continuously advocated for the further integration of IT applications in business, education, and especially healthcare.

    During Patrick’s 35-year-long career at IBM, he helped develop the IBM Credit Corporation, which has since become the largest computer leasing company in the world. As Vice-president of marketing for IBM’s Personal Systems Division, he oversaw the introduction of the iconic ThinkPad brand, IBM’s intranet, and website, among several other web-related initiatives making IBM one of the earliest corporations to embrace the Internet.

    At the same time, Patrick was collaborating with groups outside IBM to promote the development and security of the Internet for industry and consumer use. His diligent efforts secured standards in privacy for users and a minimal level of regulation on the part of the government, a precedent that many believe has been key to the undisrupted expansion and evolution of the Internet. Patrick was a founding member of the World Wide Web Consortium at MIT in 1994, a founding member and past chairman of the Global Internet Project, a member of the Internet Society, a senior member of the Association for Computing Machinery and a Fellow of the Institute of Electrical and Electronics Engineers.

    Businesses and non-profit organizations alike continue to seek his visionary outlook on new informational technologies and their potential to enhance engagement in education, business, and especially healthcare. Patrick has served on the boards of over 30 organizations, including a position on the board of a community hospital, which prompted his interest in the need to promote the adoption of new technologies in the medical industry.

    He has been cited by Business 2.0 as one of the IT industry’s most intriguing minds, by IndustryWeek as one of the top 30 persons who drive innovations leading to economic growth, and by Network World as one of the 25 most powerful persons in networking. An updated edition of his hit book Net Attitude has recently been released and his latest book Election Attitude addresses how internet voting leads to a stronger democracy.

    Patrick holds degrees in electrical engineering, management, law, and health administration. He lives in Danbury, Connecticut and Palm Coast, Florida with his wife Joanne.

    • View Extended/Alternate Bio

      Dr. John R. Patrick is President of Attitude LLC and former Vice President of Internet Technology at IBM, where he worked for thirty-five years. During his IBM career, John was Vice President of Marketing for the launch of the IBM ThinkPad brand. One of the leading Internet visionaries, John is a well-known international lecturer and has been quoted frequently in the global media. Business 2.0 named him one of The 25 Most Intriguing Minds of the New Economy.

      John has published four books. In 2001, Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It, in 2015, Health Attitude: Unraveling and Solving the Complexities of Healthcare. In January 2016, Net Attitude: What it is, How to Get it, and Why it is More Important Than Ever was published. His latest book, Election Attitude – How Internet Voting Leads to a Stronger Democracy will become available in August 2016.

      In 2010, John became a full time graduate student and researcher. In 2014, he earned a Doctor of Health Administration degree. John was a founding member of the World Wide Web Consortium at MIT in 1994, a founding member and past chairman of the Global Internet Project, a member of the Internet Society and the American College of Healthcare Executives, a senior member of the Association for Computing Machinery, and a Fellow of the Institute of Electrical and Electronics Engineers. John has been a business and technology advisor to numerous companies. He is a board member at Keeeb, Inc. and OCLC Online Computer Library Center, Inc., and is a member of the Western Connecticut Health Network Biomedical Research Institute Advisory Council.

      John holds degrees in electrical engineering, management, law, and health administration. He lives in Danbury, Connecticut and Palm Coast, Florida with his wife Joanne.

    John R. Patrick Speaking Videos

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    John R. Patrick's Speech Descriptions

    Drawing from an influential career that has launched some of the most life-changing technological innovations of our time, John Patrick turns his focus to the untapped potential of technology in the healthcare industry. In organized and thought-provoking presentations, he gets to the bottom of problems plaguing the country’s current system, pinpointing the common administrative and practical inefficiencies that form the base of one of the most complex issues facing the U.S. this century.

    The recipient of doctorate degree in health administration, Patrick presents an array of already existing mobile apps, devices, and gadgets, which if integrated into the system, will result in more effective treatment plans at lower costs, revolutionizing the way patients engage with healthcare. Furthermore he proposes solutions to tackling the “attitudinal obstacles” that he claims are the true barriers to adopting new technologies and delivering better medical treatment in the U.S.

    Why Our Healthcare Is So Expensive and How We Can Get It Under Control
    Dr. Patrick takes an incredibly complicated topic, breaks it down, and presents in a manner lay persons can understand. With no political bias, he articulates how healthcare cost is the number one problem, and outlines the components of the problem. He then describes solutions which can make American healthcare safer and more affordable.

    John Patrick discusses:

    • Healthcare cost: unnecessary tests and procedures, fraud, inefficiency, defensive medicine
    • Patient safety and quality: Are our hospitals safe?
    • Equity and access to healthcare. Is healthcare a right or a privilege
    • How patients, providers, payers, and policymakers need to change their attitudes
    • The rise of mHealth (mobile health) and how it is changing the relationship between patients and providers
    • How mHealth is empowering consumers with medical data and self-diagnosis
    • The emergence of population health
    • Accountable care: How it works and where it is headed
    • Can Medicare and Medicaid be combined?
    • Should America have a single payer?

    How Information Technology Can Save Healthcare In America
    Dr. Patrick paints a positive vision of the solutions that can create meaningful change. His vision includes a system focused on patients and uses an accountability-oriented, fee-for-value model. He describes how leading-edge information technology, mobile, big data, analytics, and mHealth (mobile health) can achieve safe, high quality, and more affordable healthcare.

    John Patrick discusses:

    • How America’s healthcare compares to the systems in other countries
    • The reasons behind the high cost of healthcare and how it can be reduced significantly
    • How the lack of information sharing among hospitals, specialists, and primary care doctors limits the quality and safety of care
    • The flood of new consumer-oriented technology that is emerging—including mobile devices, apps, and gadgets—and how they will transform relationships between patients and physicians
    • How population health and accountable care organizations (ACOs) will change the cost and quality of healthcare
    • The future of robots and 3-D printing in healthcare
    • Whether healthcare is a right, a privilege, or a right which comes with responsibility
    • A politically-neutral analysis of Obamacare; what works and what doesn’t

    Other Speaking Topics

    • Election Attitude - How Internet voting leads to a stronger democracy

    • Net Attitude

    John R. Patrick on Speaking

    My goal is to inspire the audience to think positively about the many challenges we face.

    SPEAKING.COM: What do you want people to learn/take away from your presentations?

    PATRICK: In all three areas of my expertise – healthcare, Internet technology, and election technology – my theme is attitude. In every speaking engagement my goal is to inspire the audience to think positively about the many challenges we face. Audiences will learn many facts they may not have known, but they will also be inspired to make positive changes in their lives or organizations.

    SPEAKING.COM: What kind of special prep work do you do prior to an event? How do you prepare for your speaking engagements?

    PATRICK: I prepare for an event primarily by focusing on the audience. I learn as much as possible from the event organizers about the audience – who they are and what their interests, goals, and problems are. I then tailor my examples to fit the audience so they will be as meaningful as possible to them.

    SPEAKING.COM: Have you had any particularly memorable speaking engagements / unusual situations arise while on the road?

    PATRICK: My engagements have always been a pleasure for me. I feel I learn as much as the audience does. Q&A sessions are especially a great learning experience for me – I learn a great deal just by getting to know what questions people have.

    SPEAKING.COM: What types of audiences would most benefit from your message?

    PATRICK: I focus on the audience, so I make sure that whatever their background, my presentation is tailored toward their needs and world. If it is a board of directors, I speak at a high level and do not use any technical jargon. If it is a technical audience, I speak their language.

    It is all about attitude. A positive outlook plus innovative technology can overcome any challenge.

    SPEAKING.COM: Which of your keynote speaking topics are your favorites and why?

    PATRICK: My engagements center around the theme of my three books: Health Attitude, Net Attitude, and Election Attitude.

    It is all about attitude. A positive outlook plus innovative technology can overcome any challenge. This is how I inspire audiences.

    SPEAKING.COM: What inspired you to start doing speaking engagements?

    PATRICK: I spent most of the last decade of my 35-year-tenure at IBM giving talks about the future of the Internet. I saw my communications skills and message have a positive effect inside the company as well as outside the company with the press and at conferences.

    The best way to engage an audience is through eye contact and clear, articulate communication.

    SPEAKING.COM: How do you keep your audience engaged and actively listening during your keynotes? Do you use case studies, personal stories and/or in your speeches?

    PATRICK: In the 1980s and 1990s, I used PowerPoint or Prezi to display my speaking points and examples. That was then. I have since learned the best way to engage an audience is through eye contact and clear, articulate communication. Slides do not inspire an audience; in fact, they can distract listeners from the target message, so I now relate to audiences directly.

    SPEAKING.COM: What are some of the successes you’ve helped clients achieve?

    PATRICK: If it is a large audience, the successes come from emails describing how an attendee was inspired, new actions they have taken or plan to take, requests for more information, or positive feedback about one of my books.

    In smaller settings, the successes are more personal. The following is from the Chief Nursing Executive of a hospital system:

      “Dr. John Patrick recently spoke to our nurses who are pursuing advanced degrees. His ability to articulate the issues and challenges taking place in our rapidly changing healthcare environment was truly impressive. Our nurses were inspired by his goal to improve health outcomes through an improved Health Attitude!! We can’t wait to have him back.” Exclusive Interview with John R. Patrick
    Healthcare in the Digital Age, with John Patrick
    In this interview, John Patrick discusses:

  • Why health care costs in the U.S. are so high.
  • Ways that technology can drive down those costs.
  • How attitude is holding us back from attaining more affordable care.
    Read the Full Interview
  • "Whatever a provider did was reimbursed, whether the services provided were needed or not, or even if the service included medical errors. All of that is now changing at an accelerating pace."
    - John R. Patrick

    What People are Saying about Seeing John Speak

    Rating Entries

    “John Patrick is one of my favorite thinkers, a bright spirit and intellect who shares his rare understanding of technology and the web, its many dimensions and limitless potential.”
    – Lou Dobbs, Host, Lou Dobbs Tonight, Fox Business Network

    “John Patrick is one of the most prescient thinkers in technology today. He has a knack for seeing around corners and spots major trends years before his peers. We’ve had him as a keynoter, panelist and moderator at several of our trade functions. John leaves you with a vision of the future–the ‘undiscovered country’ — that is clear and compelling. Highly recommend.”
    – V James Kollegger, CEO, Genesys Partners

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    Books by John R. Patrick:

    Election Attitude: How Internet voting leads to a stronger democracy

    Today’s voting system of 15 year old paper ballots and touch screens is in a shambles. The machines are insecure and unreliable. Precincts run out of ballots. Millions of votes rely on the USPS and may or may not get counted. Computer scientists point out how voting on the Internet is much more complex than e-commerce, and they believe security concerns eliminate the possibility of Internet voting. Election Attitude addresses the complexity of Internet voting, and offers an optimistic path forward to make it happen. Election Attitude is about adopting a mindset throughout America which encourages politicians and voting officials to begin Internet voting pilots which can lead to voting from our smartphones. The result will be a stronger democracy.

    Net Attitude: What It Is, How To Get It, And Why You Need It More Than Ever

    John Patrick believes that the Internet is still at an early stage of development. In the first version of Net Attitude, in 2001, he estimated that the Internet was being used for no more than 3% to 5% of its potential to make things easier and simplify our lives. Fast-forward 14 years and he says we are still only seeing 15% of the potential use. In fascinating detail he describes seven characteristics of the Internet – fast, always on, everywhere, natural, intelligent, easy, and trusted. Although the capabilities of the Internet and the development of social media have enabled dramatic improvements in what we can do with the Internet, the philosophy of net attitude Patrick espoused is still relevant and essential. Net Attitude is about adopting an attitude throughout your organization reflecting the exuberance and creativity the Internet inspires.

    Health Attitude: Unraveling and Solving the Complexities of Healthcare

    Dr. John R. Patrick unravels the American healthcare system in terms even newcomers to the healthcare policy debate will understand. He arrives at the fascinating conclusion improving healthcare delivery and outcomes is not solely a matter of technology or cost. It’s a matter of attitude.

    “It’s not disease, dollars or doctors standing in the way of safe, affordable healthcare,” says Dr. Patrick. “The solution includes a new health attitude for patients, providers, payers, and policymakers. Only when we confront the challenges of the healthcare system can we create meaningful change.”

    In Health Attitude, Dr. Patrick unveils his strategy for true healthcare reform which includes a system focused on patients and explores the fascinating potential of new technology which can transform the industry. He paints a positive vision to make these solutions a reality, leading to more affordable and effective healthcare for all.

    Throughout the pages of Health Attitude, timely topics explored include:

  • The cultural, attitudinal, and technological barriers holding back the United States from achieving a more affordable, accessible, and effective healthcare system.
  • The positives and negatives of Obamacare, and whether it should be repealed.
  • The reasons behind the high costs of healthcare, including fraud, waste, unnecessary tests, and expensive drugs.
  • How the combination of cloud computing, big data, analytics, mobile devices, 3-D printing and robots will revolutionize medical care.
  • The consumer-based movement taking shape right now in healthcare, as patient attitudes and expectations are changing.
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