Travels from Ontario, Canada
Jennifer Moss's speaking fee falls within range: $10,000 to $15,000
Jennifer Moss is the Cofounder of Plasticity Labs, researcher and bestselling author of “Unlocking Happiness at Work”. She is considered a workplace culture expert and thought leader on the topic of happiness and emotional intelligence. Jennifer has appeared in Inc., Fortune, TechCrunch, Psychology Today and she regularly contributes to Harvard Business Review, Forbes, and Huffington Post.
Moss is a recipient of the International Female Entrepreneur of the Year Award, named a Canadian Innovator of the Year, was honored with the Public Service Award from the Office of President Obama and attended his inauguration. Moss is the HR Chair on the Board at the Accelerator Center, a Waterloo University-based tech incubator. She is frequently included in “Top Women in Tech to Watch” lists around the world.
Moss’ groundbreaking work on the power of happiness is transforming hundreds of schools and companies. Moss speaks frequently to general audiences about how happiness in the workplace gives companies a competitive advantage. Most recently she has presented at SXSW, TEDXWomen and the Chatelaine’s W100.
Prior to her focus on emotional intelligence, Moss spent ten years working in Silicon Valley with several tech giants.
Jennifer Moss is the Cofounder of Plasticity Labs and author of Unlocking Happiness at Work. She is considered a happiness expert and thought leader on the topic of emotional intelligence and organizational performance.
Moss was most recently recognized with The International Female Entrepreneur of the Year Award and named a Canadian Innovator of the Year. Moss spent a decade working in Silicon Valley during the formative years of social and digital technology – working with some of the biggest tech giants in the world. Her work developing corporate giving campaigns tied to social communications would have her accepting the Public Service Award from the Office of President Obama.
Moss is also the Cofounder of The HERO Generation; a non–profit that works with schools to improve student and teacher mental health. The research outcomes of happiness and its impact on performance was presented at the World Happiness Summit in collaboration with the United Nations.
Jennifer Moss reveals how the science of gratitude can help teachers and parents foster greater levels of happiness, mental wellness and achievement in students.
Emotional intelligence keynote speaker, Jennifer Moss outlines the HERO generation model that she and her team have developed and implemented in schools - an initiative she undertook after a miraculous personal experience fortified her faith in the practice of gratitude. Several years ago, her husband, a pro-athlete in his prime, collapsed and was rushed to the hospital where he was diagnosed with West Nile Virus, Swine Flu, and Guillain-barré Syndrome. After being told he would probably be paralyzed for life, Moss' family began to focus on positive details in their daily life to lift her husband's spirits. Six weeks later, he walked out of the hospital unassisted.
Moss shifted her career to dig deeper into why we have the emotional reactions we have, the effects they, in turn, have on us, and habits we can develop to increase our mental well being. While our negative emotions once played a greater role in our survival - putting ancient humans in a state of "fight or flight" when they were confronted with dangers like saber tooth tigers - fear and stress do not serve us as well in a modern civilization that often requires us to think creatively and exercise resilience over an extended period of time. "Unfortunately now, there is a lot of stress out there that isn't going to kill us, but it will eventually if we don't deal with it," Moss explains. "And if we are in a place of psychological safety, we can create. We can innovate. We are so much more able to teach and also to learn."
Emotional intelligence expert, Jennifer Moss helps schools and businesses increase their psychological fitness so that their people can manage stress better and unleash creativity. The enthusiastic leading researcher detangles the misconceptions surrounding happiness as she demonstrates that we are our most productive and innovative when our minds are in a state of psychological safety. Pulling from personal experience, neuroscience, and psychology, she presents simple practices you can put into place that will boost your group’s mental wellness and performance whether you work in an elementary school or a Fortune 500.
Jennifer will work with your group to customize her talk to meet your overall event/meeting goals and address the themes that are most important to your audience. Jennifer offers a wide range of content around various themes, including corporate culture, leadership, HR, customer loyalty and team building. These program descriptions illustrate some of the content Jennifer can include in her talk to your group.
How the Greatest Companies in the World Build the Best Habits
The most successful, talent-rich, innovative, and engaged teams all have the same traits in common; they practice and maintain the habits of the highest performing people. However, the belief that habits take 21 days to build and three days to break is a myth, as explained by Jennifer Moss in her bestselling book, Unlocking Happiness at Work. Instead, turning a conscious effort into a subconscious behavior takes daily practice, with persistence over time, to eventually lay deeply rooted personality traits.
Find out how you and your teams can imbed the PERSIST (Practical, Enduring, Repeatable, Simple, Incremental, Short, Targeted) model in your people and teams for a more productive, purpose-driven and high-performing organization.
Using the PERSIST model, Jennifer has worked with global organizations, teaching senior leaders how to build the habits of high-performance in their teams. Jennifer will offer the audience proven ways to increase employee engagement and overall corporate culture with broad strategies and tactical examples of high-performance, habit-building exercises.
How Leaders Today Can Prepare for the Workplace of Tomorrow
If you’d like to learn how your organization can become more productive and benefit from cohesive, collaborative teams, Jennifer Moss will give you actionable steps to create the workplace of tomorrow… today!
As an expert in the knowledge-based workforce, Jennifer will discuss how to build an emotionally intelligent leadership team through improving personal management skills, building trust and becoming better communicators. She will provide crucial answers to questions around ethics, shifting HR boundaries and the strategic concepts and tactical plans needed to build cohesive, productive, loyal teams with a common vision.
In this dynamic, customized program, Jennifer will also explore real-world case studies from some of the most profitable and innovative global organizations, including personal insights from the people that lead them. From her work in Silicon Valley collaborating with startups like LinkedIn, Yahoo, Facebook and EA, to her experience working on employer relations campaigns that led her to receive the Public Service Award from President Obama, Jennifer will give you an exclusive insider’s view into how these global organizations have developed their successful cultures.
Certain to be an informational and eye-opening talk, Jennifer will describe how the US Navy helped define the concept of emotional intelligence in research papers going back as far as WWII. Other case studies include research about emotional intelligence and leadership driven by GM, The British Military, IBM and the United Arab Emirates, to name a few.
For a long time, it was believed that an effective leader had to be aloof, emotionally disconnected, and authoritative. New science is proving otherwise. Did you know that organizations led by emotionally intelligent leaders are consistently more profitable? Research shows that over a 15-year period, these companies had investment returns of 1646% compared to 157% for the S&P 500 during the same time frame.
Jennifer will show why employees are more engaged and more productive inside organizations with high emotional intelligence and how in every instance, these organizations out-perform their competitors. Your audience will gain practical strategies and tactics to leverage emotionally intelligent direction inside the organizations they lead.
How Inspired, Motivated Employees Leads to Greater Customer Loyalty
Innovation driven change, although healthy, can be challenging for organizations and create instability for their customers. Right now, across the globe, in just one minute, email users send 204m messages, Apple users download 48,000 apps, Facebook users share 2.46m pieces of content and there are 277,000 tweets. The connected consumer has radically changed the face of the brand experience and our positive interactions matter now more than ever. This offers brands a tremendous opportunity to develop consumer communities and provide customized service.
This new keynote describes exactly how the internal employee experience is directly tied to customer satisfaction and company profitability. Jennifer will present international research studies with compelling statistics explaining how our relationship with the brands we love are connected to how their employees think, feel and act inside those same companies.
Jennifer has decades working with global organizations, consulting on their internal communications strategy and analyzing how their internal brand is reflected externally. Backed by her personal experience and foundational research that explores the tie between brand loyalty and employee sentiment, Jennifer will guide audience members to a better understanding of this linkage. This talk always energizes audiences and positively changes the way the employee/customer relationship is viewed.
The Happiness Economy
Organizational culture is the set of shared beliefs and values within an organization that help shape behavior. Like community or national culture, organizational culture is an indispensable aspect of any company. It’s the holistic understanding of an organization’s goals and how they will be achieved. Organizational culture answers the question why do we do what we do?
After two decades of research, we can prove that there is a direct correlation between a healthy, productive workplace culture and a company’s bottom line. Jennifer will share examples of the current research going on in this space, and case studies of companies who see culture as a mission-critical effort and how they are tracking their success.
The Emotionally Intelligent Leader
We used to think IQ was the best determinant of a person’s likelihood for success. But, we now have scientific evidence that proves otherwise. As we understand more about emotional intelligence and how it plays into the cultural makeup of some of the most innovative companies, it’s impossible to ignore its relevance. When your team builds up their psychological fitness, it can give us the edge to outpace competitors through increased innovation, improved engagement and higher productivity.
This talk will explore how to unlock happiness in the workplace to rally organizational metrics while sustaining, or even reigniting, our passion for work. Jennifer will share how companies like lululemon, and TD Ameritrade have executed on her team’s research so audience members can walk away with a clear strategy to implement a happiness plan at their organization.
Unlocking Happiness at Work
Unlocking Happiness at Work takes you on a journey into why and how leaders can
become compassionate capitalists. With insightful and practical takeaways, case
studies and the most current scientific research, Jennifer’s presentation will
demonstrate the business benefits to adopting a health, wellness and happiness
strategy. This is an essential resource for leaders who want to attract new talent,
improve their brand and boost profitability – but in an authentic way - in a way that is
life-enhancing for their people. Jennifer’s talk teaches leadership teams how to do well
by doing good.
Jennifer’s experience working in HR Communications spans over two decades, across two countries and saw her accepting the Female Entrepreneur of the Year Award, Innovator of the Year Award, and the Public Service Award from the Office of President Obama.
Jennifer is considered an expert in workplace culture. She’s led teams at Fortune 100 companies in Silicon Valley and co-founded first-in-category tech start-ups. She has also consulted CEOs across most industries, including banking, education, government, retail, and service, manufacturing, and tech. Jennifer has consulted some of the most innovative companies in the world and interviewed prominent C-level executives at companies like GM, lululemon, Zappos, for her book Unlocking Happiness at Work.
This talk will center around the most innovative and successful examples of workplace cultures going on around the globe. From the data-driven approach to measuring happiness at work in Dubai to building compassionate capitalist small businesses and start-ups in New York and Austin, Jennifer will offer strategic concepts and tactical plans to build the most engaged, healthiest, and highest-performing workplace cultures at the organizations you lead.
Break-Out Sessions and Workshops
Emotional Intelligence to Build Better Teams
In this session, Jennifer will introduce your team to emotional intelligence (EQ) for leaders. Through a series of discussions, exercises and activities, your team will learn about the important role EQ plays in leadership and how it can become your best competitive advantage.
Jennifer will examine the evolving discussion regarding the future of work.
As an expert in the knowledge-based workforce, Jennifer will discuss how to build an emotionally intelligent leadership team, how to improve individual personal management skills and subsequently, how to embed the learning within the organizations of which the attendees serve.
In this dynamic, customized program, Jennifer will provide real-world case studies from some of the biggest, most profitable, and innovative, global organizations; including personal interviews with the people that lead them. Jennifer will show why employees are more engaged and more productive inside organizations with high emotional intelligence and how in every instance, these organizations out-perform their competitors.
Jennifer will provide outcome-oriented examples to demonstrate the ROI of well-being strategies, why they are necessary, and most importantly, how to implement them. Jennifer’s audience will gain practical strategies and tactics to leverage emotionally intelligent direction inside the organizations they lead.
This workshop includes:
• Introduction to EQ, neuroscience and positive psychology
• Why leaders need to understand stakeholder emotions and
how to help manage them
• Facilitate introduction to 3 – 4 exercises to boost EQ
• Individual or small group activities
• Regroup for shared learning through group discussions
Personal Well-Being: How it Impacts Culture and Performance
In this session, Jennifer will work with you and/or your staff to start building positive character traits that improve personal well- being. Individuals who report a high sense of personal well-being are as much as 50% more engaged at work than their co-workers.
Drawing from her collaboration and interviews with researchers at leading academic institutions like Harvard, Berkeley, UCLA, and Stanford, Jennifer’s talk will discuss how to identify staff burnout before it leads to attrition or long-term employee health issues.
Jennifer will share some of the most compelling analyses to date on the correlation between staff well-being, employee retention and subsequent stakeholder satisfaction.
Evidence-based research proves that mentally healthy leaders consistently deliver better outcomes. And yet, despite the easy, and effective interventions that can be implemented to increase well-being, most people simply do not take the time to increase their psychological fitness. This is in turn, leads to increasing burnout, lower engagement, higher employee turnover and inevitably, less satisfied and less healthy employees.
This is a massive issue that is crippling the workforce. Recent studies showed that in the US, 1 million people per day miss work because of stress, equaling a loss of $300B annually just to this issue alone.
Jennifer will share proven strategies, combined with simple tactics to increase psychological fitness. From ways to develop a growth mindset in your teams to improving overall resiliency across your facilities. Part 2 of this breakout will be the kick-start to building your healthiest and highest- performing workforce to date.
• Introduction to the HERO Framework
• Overview of well-being and why it matters
• What is neuroplasticity and how it can increase well-being
• Facilitate introduction to 3 – 4 new training activities to improve
• How to use PERSIST Framework to build well-being habits
• Individual or small group exercises
How to Energize Healthcare Professionals for Better Patient Care
In a provocative and illuminating new talk, best-selling author and researcher, Jennifer Moss, shares groundbreaking and novel research on issues facing healthcare professionals today. Jennifer will discuss the serious impact of empathy fatigue, burnout, depletion and anxiety on health professionals and how that influences patient care. Jennifer’s talk includes real-world case studies from her first-hand experience working with doctors, nurses, first responders, administrators and frontline staff in hospitals, and government agencies.
Drawing from her collaboration and interviews with researchers at leading academic institutions like Harvard, Berkeley, UCLA, and Stanford, Jennifer’s talk will discuss how to identify staff burnout before it leads to attrition or long-term employee health issues. Jennifer will share some of the most compelling analyses to date on the correlation between staff well-being, employee retention and subsequent patient wellness and customer satisfaction.
When it comes to patient care, evidence-based research proves that mentally healthy practitioners consistently deliver better patient outcomes. And yet, despite the easy, and effective interventions that can be implemented to increase well-being, most practitioners simply do not take the time to increase their psychological fitness. This is in turn, leads to increasing burnout, lower engagement, higher employee turnover and inevitably, less satisfied and less healthy patients. This is a massive issue that is crippling the healthcare industry. Recent studies showed that in the US, 1 million people per day miss work because of stress, equaling a loss of $300B annually just to this issue alone.
Jennifer will share proven strategies, combined with simple tactics to increase psychological fitness. From ways to develop a growth mindset in your teams, to improving overall resiliency across your health care facilities, this talk will be the kick-start to building your healthiest and highest-performing workforce to date.
Jennifer is a regular contributor to Forbes and Harvard Business Review as a workplace expert. Recent articles specific to healthcare include, How to Make Your Workplace Safe for Grief, The Science of Happiness and the Innovative Brain, and The Scientific Approach to Improving Employee Performance in Front-line Staff.
1. Understanding the current state of the healthcare employee – what issues they are facing, why is different today than it was in the past?
2. Decoding the millennial workforce (also the largest workforce in history) to learn how it shapes this discussion.
3. Developing the ability to see the signals of burnout and proactively manage their negative impact on the employee and the broader organization.
4. How to build an emotional toolbox for employees to access when they are in a state of anxiety and stress.
5. Learning how to create a more resilient, mentally-well workplace for your staff and your patients.
Healthy Teachers for Higher-Performing Students
According to Dr. Jean Clinton, Child Psychiatrist, we’ve reached a point where the number of young people experiencing mental health issues is “at a point of crisis”. Youth are suffering from rising levels of anxiety, stress, and depression. We want to build a future of prevention versus treatment as the ever-increasing negative impacts of stress continues to impact our lives. For students and teachers – creating a more psychologically safe school is going to help us achieve that goal. Research tells us that to have the greatest impact, we also need to work with teachers, to dig into the relationship between student and teacher well-being.
For the last five years, Jennifer has consulted school boards and ministries of education as the co-founder and Executive Director of the HERO Generation; school systems that build Hope, Efficacy, Resilience, and Optimism in trustees, administrators, teachers, staff, and students. The HERO research looks at the impact of healthier educators on the academic outcomes of the students with whom they interface.
Jennifer’s talk will present her team’s groundbreaking research, developed in collaboration with the most prominent scientists in mindfulness and gratitude from Harvard, UCLA, Stanford, Berkeley in the US, Oxford in the UK and WLU in Canada. Jennifer’s discussion will range in topics from the impact of poverty on the student brain to rebuilding trust in damaged staff relationships to the well-being effect of teachers on student performance.
Jennifer’s talk will provide strategic guidance to boards and ministries so they too, can create healthier, higher-performing education ecosystems. Jennifer will share with the audience how to develop a common, shared languages across all stakeholders instead of focusing on one single dimension within the education architecture.
In 2009, Jennifer Moss arrived at the hospital to find her husband Jim, a gold-medal winning, hall-of-fame, professional lacrosse player, fighting for his life. What comes next is a harrowing account of how the couple turned around one of the most potentially traumatic moments of their life and with grit, gratitude, and posttraumatic growth, they overcame one of their toughest life’s challenges.
Pulling some of the most incredible stories from her book, Jennifer will share interviews with leaders who also demonstrated grit in the face of adversity. Focusing on resiliency, growth mindset, and grit, Jennifer will present the newest research in these areas. Sharing interviews with experts and offering real-world case studies, Jennifer makes this talk equally informative and inspirational.
Women in Technoloy
Bestselling author and international public speaker, Jennifer Moss is also the recipient of the International Female Entrepreneur of the Year Award, Innovator of the Year Award and Public Service Award from the Office of President Obama. Most notably, Jennifer is the co-founder of a tech company and sits on the Board of a technology incubator as the Chair of the HR Committee. With female-led start-ups representing only 7% of all tech startups, Jennifer is a passionate advocate for encouraging more girls and women to take on roles in STEAM. Jennifer works with government policy makers to advance this discussion globally.
Most recently, Jennifer was interviewed recently by Time Magazine to share why we need to increase inclusivity in tech, not just for women, but for everyone. Her talk focuses on the opportunities available to women in STEAM and the benefits of being a female entrepreneur. Jennifer will share her incredible personal journey from working on Oprah’s films to her early days in social media in Silicon Valley, her involvement in President Obama’s campaign and attending his inauguration, leading a tech company, writing a book and presenting a keynote with the Dalai Lama.
Women have been told for too long that they can’t speak about their children, share their personal details, they are “too soft” or “too emotional” but Jennifer refuses to accept that this is how women should lead. Jennifer’s talk will inspire women of all generations to embrace their capacity to lead authentically. Jennifer will show women how to better connect with their core values, embrace who they are, develop their resiliency skills, eliminate their fear, and lead as a woman.
According to Dr. Jean Clinton, Child Psychiatrist, we’ve reached a point where the number of young people experiencing mental health issues is “at a point of crisis”. Youth are suffering from rising levels of anxiety, stress and depression. We want to build a future of prevention versus treatment as the ever-increasing negative impacts of stress continue to affect our lives. For students and teachers – creating a more psychologically safe school is going to help us achieve that goal. Research tells us that to have the greatest impact, we also need to work with teachers, to dig into the relationship between student and teacher well-being.
For the last five years, Jennifer has consulted school boards and ministries of education as the co-founder and Executive Director of the HERO Generation; school systems that build Hope, Efficacy, Resilience and Optimism in trustees, administrators, teachers, staff, and students. The HERO research looks at the impact of healthier educators on the academic outcomes of the students with whom they interface.
In 2009, Jennifer Moss confronted one of the toughest challenges of her life. Facing the possible death of her husband, a baby on the way and a two-year-old wondering if daddy was “going to be ok”, this moment became the catalyst for a future focused on helping others prepare for trauma.
It was out of a realization that trauma impacts every one of us. Some of us are hit harder than others. But, most of us are unprepared to mentally handle life’s challenges and what results is extreme anxiety, deep depression, and stress-related illness. Jennifer realized that she wasn’t prepared – this trauma would hit harder than she expected. But, with help from her psychologically fit husband, she would make it through.
After this incredible learning, Jennifer would spend the next eight years sharing how she worked on her own psychological fitness. She would start a research and technology company committed to giving 1 billion tools to live a more psychologically fit life, write a book about how to unlock happiness through resiliency and then go on to speak internationally, educating people about mental fitness and proactive psychological health.
This talk takes the audience through an engaging and thought-provoking journey. Jennifer’s raw, personal, and often, very funny storytelling will take us on an emotional ride, reminding us all, just how fragile life can be.
This talk will focus on the term Conscious Capitalists, a new wave of highly recognized leaders and organizations who have adopted the double bottom line approach to building and running their companies. We will learn how they are executing this mission at the highest levels and disseminating this way of thinking to the public and with their employees. From a boutique design agency with 35 employees to a global grocery retailer with over 91,000 employees, we will learn the true definition of Conscious Capitalism.
Jennifer looks at companies who are engaging in this strategy and the outcomes of those efforts. She will provide audiences with the tools to bring this mindset back to their organizations.
Building Happiness Hygiene
What do all the greatest leaders have in common? They have a strong happiness habit. According to well-known psychological scientists and neuroscientists, we can develop these traits in the brain by up to 50% or more just through habit building. And these habits of high-performance can be developed in the same time it takes to eat breakfast.
This talk will explain the process by which we build habits and how to create a routine that will boost the success of these patterns. Using neuroscience and positive psychology research, Jennifer will teach audiences about neural pathways and how they require repetition, reward and reinforcement to rewire positive and negative habits. She will also share why this matters in workplace performance and how to bring this learning back to your teams. Finally, Jennifer will provide simple take-away actions so audience members can train their brain to become happier, higher-performing leaders both professionally and personally.
SPEAKING.COM: What do you want people to learn/take away from your presentations?
MOSS: I want my audience to leave my talk feeling like they can’t argue the science of happiness. I hope they are compelled to (at least) further investigate the concepts I bring forward in my talks. My favorite post-talk moments come from the amazing stories people email me about what has happened in their lives since they started practicing gratitude. I love how game-changing it can be for people when they adopt the habits of happiness.
SPEAKING.COM: What kind of special prep work do you do prior to an event? How do you prepare for your speaking engagements?
I am rarely nervous – so I don’t have to do any calming prep. I feel like everyone in the audience is rooting for me in the end. No one wants their speaker to completely blow up!
As far as preparing my presentation, I always speak with the organizers to get a sense of what they are struggling with and how my expertise can help solve that for them. I like to know any keywords that would be relevant to that audience and/or triggers, because it’s important to understand if they’ve gone through something traumatic. For example, I spoke with one school board who’d recently lost their principal to a suicide. I needed to ensure that the talk included the reality of grief and that no one felt like this was a talk to gloss over real feelings of depression and anxiety.
SPEAKING.COM: Have you had any particularly memorable speaking engagements / unusual situations arise while on the road?
MOSS: I loved speaking at the World Happiness Summit with Shawn Achor, Mark Williamson, Jan-Emmanuel de Neve – people whom I’ve admired for over a decade. It was great to be in that place where I felt completely at ease with my peers on that stage.
Other than a few missed connections due to weather, my speaking life has been smooth (knock on wood). However, I did have to talk about happiness to the British Military Intelligence and I didn’t feel like they were my audience! I spoke for an hour to a group of unsmiling people, who didn’t seem to connect at all.
Much to my surprise, tons of “thank you” emails came in after the event. I think that sometimes people are unsure of how to publicly respond to my topic – but they take away more than I realize in their personal and private way.
SPEAKING.COM: What types of audiences would most benefit from your message?
MOSS: Any person in a leadership role, educators, HR, C-level executives, middle-management, coaches/athletes, government employees – public service, attendees of leadership or employee conferences, healthcare, employee benefits, well-being conferences, better workplace conferences, training, data innovations, tech, women in leadership, innovation conferences
SPEAKING.COM: Which of your keynote speaking topics are your favorites and why?
MOSS: “Unlocking Happiness at Work.” It’s my inspirational keynote and I feel like my personal story resonates with the audience.
SPEAKING.COM: What inspired you to start doing speaking engagements?
I was asked to do TEDxWomen and I couldn’t say no, even though I was DEATHLY afraid of public speaking! I confronted my fears and now I LOVE it.
SPEAKING.COM: How do you keep your audience engaged and actively listening during your keynotes? Do you use case studies, personal stories and/or in your speeches?
Basically, I try to change the mind-state every 3 minutes or so.
I insert a funny/relevant 90 second video every 10 to 12 minutes and swap in funny images in between the videos. Finally, I use personal stories as a thread throughout and drive it back home to the science so people are connected to the story, but they also get the “proof”.
SPEAKING.COM: What are some of the successes you’ve helped clients achieve?
A. Increased profitability
B. Higher customer experience scores
C. Brand sentiment improved
D. Employee engagement increased
E. Reduced friction with M&A
F. Increased their overall HERO scores
G. Increased happiness
H. Helped leadership understand the intrinsic drivers of motivation for their entire organization
“We were really pleased with her, she is lovely to work with and very personable. Having a phone conversation with her prior to the conference gave us a sense of how professional and passionate she is about what she does, and made us so excited to have her speak. She was very moving and we really enjoyed the combination of hard data and personal stories. Her talk was relevant to the work the conference attendees do. They thought she was inspiring and powerful. We had a lot of feedback of how engaging and thought provoking her talk was. Her message was fabulous!
The only thing we would have changed is the amount of time we got to spend with her. Due to scheduling, her visit was brief, however her impact was great. She is definitely a person you can spend the day talking too. We would definitely have her speak again.”
– Nova Scotia Career Development Association
“In her speaking, Jennifer does a masterful job at weaving together the threads of personal experience with the art & neuroscience of motivation to deliver a compelling message, that causes the audience to reflect on how we think & interact not only in our careers, but also in our personal lives.”
– Chief Financial Officer, Communitech
“Jennifer was excellent! I’m so happy we decided to go with her. All the feedback we received was awesome and everyone in the room was in such a great mood following both of her presentations. As soon as we got to work this morning my boss was already walking around asking everyone to list 5 things they are grateful for!” – Project Coordinator, Regina & District Chamber of Commerce
“Jen stands apart from this field as someone who is not just passionate about the issue, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?”
– Executive Conference Producer with The Conference Board of Canada
“I was genuinely entertained by her storytelling and inspired by her message. She showed an authentic level of comfort with the audience and you could sense that everyone was highly engaged in her talk.”– President, GM Canada
Feedback from an TD/Ameritrade Internal Event
“Thank you again. I continue to get people stopping me telling how great your session was an am seeing lots of comments on our internal social network. You really made an impact!”
“On behalf of all of us, I wanted to send a quick thank you again for your time today and for an amazing presentation to our teams! We’ve already received great feedback from folks and a number have been reaching out for your contact as well (sorry! J). We’ve also seen interesting questions around what is our own Channel / TD’s plan to get more involved with the topic of driving happiness and higher performance as a result, with our employees – I love the excitement this stirred up today! We look forward to hearing more about how the work with Phone Channel works out and I’m sure we’ll see more from you and the Plasticity Labs team in the future!”
Testimonials from Healthcare Groups
“You wow’ed them! Thank you for coming out and running a workshop at our Hospital Culture Camp. Your amazing story and supportive documentation WOW’ed the team. We are so excited to be working with you over the next year to increase happiness in our hospital staff.”
– Linda Rodrigues, Director, Organization Development and Volunteer Services, Cambridge Hospital
“I hope that you will consider working with us in the future! You would be great for our other divisions’ events as well. Do you mind if I pass along your information? Maybe we can do a book signing next time.”
– Lindsay Klipper, Senior Conference Producer | Life Sciences | KNect365
“I heard Jennifer speak at the Ontario Economic Summit about workplace happiness and engagement and I truly enjoyed her presentation. I am keen to discuss how we can bring that thinking into the healthcare industry.” Rob MacIsaac, CEO, Hamilton Health Services (Largest employer of healthcare professionals in Canada)
“Jennifer came to speak at our Employment Services Team Day and she was incredible. With burnout and stress impacting our industry so negatively, it was great to learn new ways to combat that stress. I know our team left uplifted and ready to tackle some of the big challenges we face every day working in mental health services. “ Jenn Hesson, M.Sc | Director of Operations – Mental Health Services
“Jen stands apart from this field as someone who is not just passionate about the issues confronting healthcare professionals today, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?” John Brewer, Executive Conference Producer with The Conference Board of Canada
“Thank you for speaking to our team! Your summary of the state of our culture was excellent and we look forward to more discussions with you in the future!” Melicent Lavers-Sailly, PR & Corporate Communications Dept. Manager. Medtronic Ltd.
Feedback from the recent CSAE Annual conference, 1000 + attendees
“I just wanted to let you know that I was at the CSAE National Conference this past year. I thoroughly enjoyed listening to your session on Happiness in the Workplace. I thought I would let you know that I wrote a blog on what you talked about and some of the initiatives we take at our organization to help promote happiness.
Thanks for all your hard work and have a great day!”
“Great job as CSAE today You were amazing!”
“You were a hit at CSAE yesterday!”
Feedback from a Webinar Jennifer did for Citi recently
“Thank you so much for speaking today in the Citi Talks event! We had a great turnout with over 1,000 attendees from all over the globe. Your enthusiasm is contagious, and we are confident that your session will inspire our employees to build joyousness in Citi!”
Sharing just a few of our great comments from participants so far…
“Awesome presentation! I’m very excited to share the ideas with my team and workgroup !! Sasha and Global Team I’d like to thank you so much to promote this “Citi Talks” !! Let me know if there is a group that will continue this discussion and could support the idea’s implementation.”
“Thank you so much for the session, team. So many great insights, tips/activities from Jennifer. Definitely will start the gratitude journal. And loved a takeaway from someone in the session to discuss gratitude with kids! Keen to hear from others – how do you take this forward?”
“I enjoyed every second of this Citi Talk – Happiness in the Workplace is such an important subject for each of us and for us as an organization pivoting towards growth. It was also great to see the connection to Emotional Intelligence, a key subject heavily discussed in the Individual Leadership Program at Citi. Thanks so much for bringing such an important speaker to all of us at Citi. #with gratitude”
How far did we reach across the globe? Individuals from 57 different countries, and all 4 Citi regions were in attendance.
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Unlocking Happiness at Work takes you on a journey into why and how leaders should become
compassionate capitalists and ensure that their teams thrive. This book debunks the myth that
happiness at work is a waste of time and demonstrates how it can deliver a more productive and
engaged workforce, which can have real impact on the bottom line.
Based on two decades of
scientific research, real-time data, interviews and case studies, this book proves that happiness fuels
higher performance, provides a greater sense of purpose and spreads passion throughout
With insightful practical guidance throughout, Unlocking Happiness at Work is a lively and
persuasive exploration of how to be happier and make others happier through the power of habits,
emotional intelligence and an innovative approach to work/life flow. Case studies from lululemon,
Zappos, Misfit Inc., The Body Shop and more are supported by tangible data and key performance
indicators that show the significant benefits that come from adopting a happiness strategy.
This is an essential resource for leaders who want to increase sustainability, attract new talent,
improve their brand and boost profitability – in a way that is life-enhancing for them and their people.
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