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Haley Van Dyck and her team of technologists are saving the U.S. government millions of dollars annually. Haley is co-founder of the United States Digital Service, a new network of start-ups that is helping government deliver world-class digital services for students, immigrants, children, the elderly, and everybody else at dramatically lower costs.
Haley was part of a technology team that rewrote the rules of presidential elections. Working for Barack Obama’s 2008 Campaign, she harnessed mobile technology to energize tens of millions of voters. After the election, she was asked to take her Silicon Valley practices to the Executive Branch as part of Obama’s Transition Team.
Haley has built many of the President’s major technology initiatives including the U.S. Open Data Policy and Executive Order, the Presidential Innovation Fellows Program, and the Digital Government Strategy. As Deputy Administrator of the United States Digital Services, she is currently leading an all-star team of experienced technologists to cut down on long winded processes and create websites that quickly and efficiently serve user needs.
Co-Founder of the United States Digital Service at The White House
Haley Van Dyck is the co-founder of the United States Digital Service, a new “start-up” inside the White House building services for the American people that work better and cost less. Launched following the successful rescue effort of healthcare.gov, USDS is bringing the country’s top technology talent into government to fix the highest impact services and reform how our government operates in the digital era.
Haley has a passion and track record of using technology to disrupt “business as usual” and democratize problem solving. She has been a key thought leader on President Obama’s technology team since the 2008 campaign, where she developed the mobile strategy for the first Presidential campaign in history to use mobile and text messaging to connect with voters. Four days after the election she moved to Washington, D.C. to serve on the Presidential Transition Team with a small group of individuals who set the course for the Administration’s technology strategy, including writing the Open Government Directive and creating the first U.S. Chief Technology Officer position.
At the White House, Haley built many of the President’s major technology initiatives including the U.S. Open Data Policy and Executive Order, the Presidential Innovation Fellows Program, the Digital Government Strategy, and the United States Digital Service. She is also responsible for the first-ever government policy being developed in the open and online through Github—an effort that WIRED magazine called “remarkable” for giving geeks a seat at the policy table.
In 2011 as Director of Digital Strategy at USAID, Haley used innovative technology to engage Americans at home to fight famine in the Horn of Africa through the award-winning FWD campaign. At the Federal Communications Commission in 2009 she worked to disrupt the archaic rule-making processes, and as part of the landmark Net Neutrality proceedings comments from citizens via social media and other online channels were accepted with the same legal standing as those filed by large corporations such as AT&T and Verizon for the first time.
Van Dyck is a native of San Francisco and is a graduate of the University of Wisconsin, Madison.
Haley Van Dyck discusses running a successful tech start-up inside the government's executive branch and how her organization, the United States Digital Services is aiming to close the gap that technological advancement has widened between the haves and have-nots. While she can order a gluten-free meal and have it delivered to her apartment in less than ten minutes, single mothers are still jumping through hoops for months to get their food stamps applications approved, because government has lagged so much behind the private sector in terms of innovation.
Haley shows how her group of civic techies have applied Silicon Valley best practices to infamously long bureaucratic procedures like green card renewal and veterans' benefits - cutting out months of waiting and paper shuffling between different agency offices. "We don't care about politics," she clarifies. "We care about making government work better, because it's the only one we've got."
Government disrupter Haley Van Dyck proves that technology can make government services not only faster and more efficient, but more human as well. She showcases how the U.S. Digital Services team is knocking down barriers to make services easier for both citizens and the skilled public servants trying to help them.
A former private sector techie, Haley draws from her eight years of cultivating a start-up culture within a notoriously slow bureaucracy.
She shares her unique experience using creativity to solve problems within a stiff government framework as she and her team shifted priorities from process building to meeting user needs. Most of all, she reminds us that government is not an abstract institution or a concept; our government is us and we have the tools and the power to bring it up-to-date.
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