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Dan Diamond Profile

  • Serving on the frontline of disaster relief efforts for 30
    years, Dr. Dan Diamond brings a rare combination of expertise and
    passion for helping others learn how to perform well under extreme
    pressure.

  • Dr. Diamond was Director of the Mass Casualty Triage Unit at the
    New Orleans convention center during the response to Hurricane
    Katrina, and one of the first doctors to arrive onsite after
    devastating disasters in Haiti and the Philippines.

  • Former President of the National Speakers Association Northwest
    Chapter, Dr. Diamond has worked with HCA, Polyclinic, Providence
    Healthcare, Boeing, and Costco to overcome burnout and reignite
    passion and purpose among employees and leaders.
  • Dr. Diamond is the founder and Director of the nation’s first state-affiliated medical disaster response team. He was the Director of the Mass Casualty Triage Unit at the New Orleans convention center during the response to Hurricane Katrina, and one of the first doctors to arrive onsite with Medical Teams International after disasters like the deadly 2013 typhoon in the Philippines.

    Dr. Diamond’s service in times of need has been recognized by several organizations. He is a recipient of the President’s Volunteer Service Award, the American Red Cross “Real Hero” award, and the Washington State Governor’s Award of Excellence.

    As a speaker and workshop facilitator, he has worked with corporations such as HCA, Polyclinic, Providence Healthcare, Boeing, and Costco. He has made media appearances on Larry King Live, CNN, and 360 with Anderson Cooper.

    A long-time family practitioner, Dr. Diamond is a part-time physician at Multicare Immediate Clinic in addition to teaching at the University of Washington School of Medicine.

    • View Extended/Alternate Bio

      A uniquely qualified leader with over 30 years of international disaster experience

      Dr. Dan Diamond came back from the trenches of Katrina with a burning question: “How is it that some people become unstoppable?” What he has discovered drives motivation, increases engagement and empowers corporations from the inside out.

      Dr. Diamond has a passion for equipping people to perform under pressure. He founded and serves as the Director of the Nation’s first state-affiliated medical disaster response team and he has responded to a variety of international disasters. Most recently he responded to the typhoon in the Philippines and he served as the Medical Director for Medical Teams International’s First Response Team to Haiti. Following Hurricane Katrina, he played a strategic role as Director of the Mass Casualty Triage Unit at the New Orleans Convention Center.

      The American Academy of Family Physicians awarded Dr. Diamond the degree of Fellow and he is Board Certified with the American Board of Family Physicians. He has been interviewed on CNN, Larry King Live and Anderson Cooper. He is a member of the National Speakers Association and the Past-President of NSA Northwest.

      As an experienced family physician and an award-winning educator, Dr. Diamond delivers practical information with creativity and skill. Participants experience learning through a variety of effective strategies that foster rapid mastery of new information. Well known for creating an exciting learning environment, Dr. Diamond engages the mind of the learner leaving participants with an experience and information they will never forget.

      After earning his medical degree from University of Washington, Dr. Diamond completed his residency in Family Medicine in Milwaukee, WI.

      Dr. Diamond is a Clinical Assistant Professor at the University of Washington School of Medicine. He is a part-time practicing physician at Multicare Immediate Clinic. He was a member of the Editorial Board for the Primary Care Companion to the Journal of Clinical Psychiatry.

      In 2010, the American Red Cross gave him the “Real Hero” award and he also received the Washington State Governor’s Award of Excellence for his work in Haiti. In 2014, Dr. Diamond received the President’s Volunteer Service Award from President Obama and he also received the Quality of Care Lifetime Achievement Award, Healthcare Heroes.

      The Diamond family is big on traditions, humor and love.

    Dan Diamond Speaking Videos

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    Dan Diamond's Speech Descriptions

    Veteran disaster-relief leader and medical responder, Dr. Dan Diamond relates extraordinary experiences to the everyday. Diamond draws from his compelling fieldwork on the front lines of disasters like Hurricane Katrina, to impart insights, inspiration, and practical tools for not just building resilience, but thriving under pressure and stressful circumstances.

    Dr. Diamond tailors his unique expertise to medical and corporate audiences, providing them with problem-solving models that can be applied to a variety of situations. Most importantly, his keynotes and workshops offer leaders and professionals a followable roadmap for reversing burnout and revitalizing their teams.

    Leading Under Pressure: 5 Keys to Engage Your Teams and Get Results
    More than ever, when times get tough, leaders need to rally their teams to engage, take ownership, and deliver results. While there is a host of barriers that we all know exist, the real issue is we are trying to get more done with fewer resources. Consequently, team members are at high risk of burnout and disengagement. Forged in the trenches of international disasters, Dr. Diamond's captivating stories and practical strategies equip leaders to make a difference in high stakes environments when outcomes matter most.

    Objectives:

    • Analyze the four mindsets frequently seen when people are under pressure.
    • Define the two dimensions that determine mindset
    • List the two pivotal questions that can shift mindset and response
    • Describe three key barriers to improving mindset
    • Strengthen the gaps between teams using the GASP Analysis

    INFLUENCE: How to Break Through Barriers and Lead Well Under Pressure
    No one has time for fluff when they are under pressure. Leaders need resilient teams that make a difference. But, in a culture of increasing disengagement and burnout, leaders face significant challenges. The real problem is that they are expected to do more with less. Coming from the demanding, high-stakes world of international disasters, Dr. Dan Diamond knows how to lead teams that make an impact. This hands-on workshop equips leaders with trench-tested tools to rally teams, bust through barriers, and get work done.

    Objectives:

    Part 1: Mindset Matters - The Hidden Foundation of High-Performance Teams
    • Classify the three types of mind-shift that lead to burnout.
    • Sketch the Thriver's Grid and facilitate a discussion with your team about making a difference under pressure.
    • Describe why it is no longer enough to be engaged at work.
    • Explain the two dimensions that determine mindset.
    • Propose strategies to address the three key barriers to improving mindset.
    • Apply the power of target fixation to focus your team’s direction.
    • Design a personal resilience strategy to lead well under pressure.

    PART 2: Trench-Tested Tools to Transform Teams
    • Apply the CIA's Phoenix Checklist to problem-solving.
    • Demonstrate divergent, convergent, and emergent thinking and when to apply each to the phases of problem-solving.
    • Identify System I errors in problem-solving.
    • Integrate System II thinking skills for enhanced problem-solving.
    • Recognize the vulnerabilities of doing a GAP analysis.
    • List 3 limitations of the SWOT analysis.
    • Conduct a GASP Analysis with your team to improve the workplace environment by strengthening the junctions with other teams.

    Healthcare keynote: Fired Up or Burned Out? Thriving When Times are Tough
    We can all agree that healthcare professionals want to experience the joy of medicine as they deliver great care. While there is a host of barriers that we all know exist, the real issue is that joy cannot be restored through programs and policies alone. Real change fuels the individual, inspires the team and transforms the organization. Which means that the way to make lasting change in healthcare is to start from the inside out. How do we do that? By starting with the Thriver's Mindset.

    Objectives:

    • Analyze the four mindsets frequently seen when people are under pressure.
    • Define the two dimensions that determine mindset.
    • List the two pivotal questions that can shift mindset and response.
    • Describe three key barriers to improving mindset.
    • Strengthen the gaps between teams using the GASP Analysis.
    • Describe the differences between engagement, investment, and ownership

     

    What People are Saying about Seeing Dan Speak

    Rating Entries

    “You wowed the group. We are still debriefing from your work with us. I feel so energized – even more than before and excited about our future. I think a follow-up group session with you would be great ”
    — Jennifer Gorman, MD
    Chief of Subspecialty Medicine
    The Polyclinic


    “I had the great fortune to hear Dan Diamond speak at a recent leadership seminar held at Providence Health Care in Spokane, WA. Dan is an extraordinary communicator, and his presentation inspired me to think differently, to have courage, and to confront problems in health care by challenging the way we might first consider issues. His toolkit of “Triage Thinking” filled with dynamic and provocative insights should be at the fingertips of all health care leaders desiring to make a profound and lasting difference. We are on the precipice of transforming health care in the most positive and revolutionary way, and results from Dan’s insights can be replicated with great success! Thank you for such a phenomenal experience!! ”

    — Donna L. Radcliff MSN, RN, CDE
    Regional Senior Director of Information Services
    Providence Health & Services

    “I recommend Dr. Diamond’s workshop to any organization that is going through change and needs leaders to understand their role in making change happen. We have had Dan present to our senior level leadership and middle manager leadership. People were inspired by his message. Many commented how he got them to think outside the box and at the same time provided them with tools that they can use in new or difficult situations. I am happy to serve as a reference anytime. ”

    — Elaine Couture
    Regional Chief Executive
    Providence Health Care


    “Dr. Diamond captivates audiences of any size with his spot-on insights, humor, and contagious enthusiasm. I would highly recommend him as a speaker… His talks are insightful, solution-oriented, and empower the audience to take action.”

    — Meredith Abreu Ressi
    President
    Manhattan Research

    “Absolutely engaging, fascinating and inspiring”

    — Joyce Cameron
    Chief Development Officer
    Providence Health Care

    “From the start (when he answered the phone rather than an assistant) to finish (spectacular presentation), Dan was a meeting planner’s dream! Rather than give an “off the shelf” talk, Dan asked many questions in a sincere effort to get to know our group. He even interviewed three conference attendees before the program. The audience enjoyed and learned from his talk. He came as a speaker and left as a friend. Hire him! You won’t be disappointed.”

    — Kimberly Pierce-Boggs
    Executive Director
    AIAMC

    “Dr. Diamond hit it out of the park with his presentation at our educational summit. He’s a true storyteller, thought provoking, engaging and inspiring. His knowledge, expertise and passion won over our audience who still talks about his presentation to this day!”

    — Art Wilschek
    Executive Director, Global Sales
    New England Journal of Medicine

    “Dan brought extraordinary value to our organization…. He spent the time to understand our business and find just the right approach to make his presentation truly relevant to our needs. …Everyone was engaged, moved and challenged to collaborate in ways we hadn’t before. …We were able to walk away with tools that we can apply throughout the year for tangible results. The value he brought has far exceeded our expectations.”

    — Melissa Cole
    Sr. Manager of Training & Development
    Egencia – An Expedia Company

    “Taking time to think divergently will help us be problem solvers. It’s so easy to slip into convergent thinking and being a victim in a large organization – but we have a choice everyday who we want to be and how we want to be in the world – I want to choose to be a powerful giver! A day well spent!”

    — Carmen Green
    Providence Health Care

    “Thought Provoking – Dr. Dan Diamond is an engaging and inspirational speaker.”
    — Anna Anderson
    Providence Health Care

    “Dr. Dan Diamond… I mean, these are the heroes of this story… It’s the people on the ground who are here, who just said, You know what? I see a need. Let’s do it…. These are the people whose stories need to be told and, you know, sung from the rooftops.”

    — Anderson Cooper
    CNN


    “Dan is a tremendous business partner that I hope to continue to work with in the future. His energy, passion and commitment to his work is what separates Dan from other Advisers, Consultants and Speakers. My highest recommendation for Dan.”

    — Ann-Marie Tejcek
    Eli Lilly and Company

    “Having my leadership hear these concepts brings us together, creates common ground.”

    — Kim Ward
    St. Luke’s

    “I attended the Dan Diamond “Performing Under Pressure” event and WOW! I was so inspired and there were some takeaways that I was able to put into practice right away. It was just a joy to spend time with someone who is so real, and funny, and has such amazing experience to back up his presentation. I loved the thought that the time that you’re under pressure is not the time to work on your weaknesses. I’ve been able to put that into practice in a major way here…. We just got a HUGE contract where that played a major factor.”

    — Jane Taylor
    Enterprise and Government Services
    TLG Learning

    “Thank you again for your amazing presentation! I can assure you what you presented and how you presented it will stick with me forever!”

    — Christine Hagberg
    Oakwood Worldwide


    “Interactive, Intuitive and a load of fun while learning.”

    — Nicole
    INHS

    “A hugely beneficial use of time and a great way to boost your brain to prepare for ‘fresh’ thinking.”

    — Cindy Berg
    Childhaven

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    Books by Dan Diamond:

    Beyond Resilience: Trench-Tested Tools to Thrive Under Pressure
    You don’t need an earthquake to have a disaster. Health care is in a state of tremendous turmoil and some will not survive the change. And yet, this is a time of extraordinary opportunity for individuals and organizations that can adapt, engage and innovate. Mere resilience is no longer enough. Are you ready to thrive? Inspired by challenges faced by the health care industry, but applicable to any organization, Beyond Resilience will show you how to transform: confusion into clarity, adversity into opportunity, pressure into productivity and the indescribable mess of disaster into solutions.Change is happening whether we like it or not. Will you get left behind?

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