Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).
We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.
Jeff Tobe is a Certified Speaking Professional with a background as an award-winning sales and marketing entrepreneur. He is the author of the popular book, Coloring Outside the Lines, and the co-author of The Communication… Full Profile
For over a decade Louis Gravance designed and oversaw training for the Walt Disney Company, maintaining its reputation as “the happiest place on earth.” Today he channels his expertise and energy to help other organizations… Full Profile
Jill Griffin is the triple authority on the three pillars that support a healthy business: customer loyalty, customer win back, and customer-search-and-switch management. She combines a lifetime of experience as a board director, personal coach,… Full Profile
Nicholas J. Webb is one of the most prolific business thought leaders in the United States. He is a Senior Partner at Lassen Scientific, Inc. who works with Fortune 500 companies around the world. The… Full Profile
Business coach and U.S. National Elevator Pitch Champion, Chris Westfall dedicates his life to improving the world by teaching his clients the art of authentic persuasion - also known as the elevator pitch. He firmly… Full Profile
Rated by Toastmasters International as one of the top three speakers in the world, Dr. Janet Lapp has helped over 2,000 audiences from Argentina to Hong Kong become disruptive leaders. The licensed clinical psychologist has… Full Profile
Sales guru Jeffrey Gitomer shows groups how to build powerful relationships with customers that will take both them and their customers to success in times of change. Known for his best-selling books The Sales Bible,… Full Profile
For over 25 years, Michael Soon Lee has been the go-to expert for how to boost sales to diverse populations. Michael equips teams with the tools and techniques they need to understand diverse clients and… Full Profile
Repeatedly ranked among the globe’s top business thinkers by the Thinkers50, Professor Costas Markides is recognized as one of the world’s foremost experts on strategy and innovation. An acclaimed teacher at the London Business School,… Full Profile
Professional branding and client acquisition expert, Duncan MacPherson has been coaching financial professionals for over 20 years. His company Pareto Systems is at the forefront of improving productivity and practice management in financial advisors. As… Full Profile
One of the country’s foremost leadership experts, Phillip Van Hooser has helped over 900 organizations build leadership bench strength, performance, and productivity. Driven by his belief that “Leadership is not a position but the ability… Full Profile
Paul Vitale began his career with the largest marketing firm in Arkansas, Cranford Johnson Robinson Woods, where he worked with a team responsible for all of the Natural State’s tourism promotion. He went on to… Full Profile
Chip Eichelberger worked as international point man for the globally renowned business leader Tony Robbins for five years before going into business for himself in 1993. Since then he has galvanized nearly a thousand events… Full Profile
Chip Conley's incredible business success story has been based upon transformational leadership practices and an innovative design formula. Chip's methodology has been featured in TIME, Fast Company, Fortune, People and the Wall Street Journal. His… Full Profile
Robin Crow’s flourishing career has spanned over four decades in one of the most competitive industries imaginable. The musician-turned-entrepreneur knows first-hand how to thrive in a field that’s changes from one night to the next.… Full Profile
With over three decades of dominion cogitating (aka management consulting), Bill Capodagli (pronounced Cap o die) has opined with many of the largest corporate kingdoms in the world as well as some of the smallest… Full Profile
Along with 85 percent of business leaders today, Teri Yanovitch thinks quality customer service is how your business can set itself apart. Through her enthusiastic, upbeat delivery, drawing on examples from Gandhi to the scientific… Full Profile
Jason Young has been called a “rare breed” when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Jason learned the value of a successful workplace culture.… Full Profile
CEO of business strategy firm Female Factor, nobody is better placed than Bridget Brennan to explain the customer service women want and how to gain their loyalty. Her ideas on marketing strategies appealing to women… Full Profile
The recipient of CRM Magazine's “Influential Leader Award", Lior Arussy is known as a man who gets results in the fields of customer experience and customer-centric transformation. His knowledge of how to help organizations stop… Full Profile
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