Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).
We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.
Blake Morgan is a keynote speaker and customer experience futurist and author of two books on customer experience. She’s a board member of customer service AI software Minerva. Her bestselling second book is called “The… Full Profile
Matt Dixon is Chief Product & Research Officer of the Austin-based AI and machine learning venture, Tethr. In this capacity, he has responsibility for product strategy, product management and product marketing. Prior to joining Tethr,… Full Profile
Riaz Meghji is a human connection expert and author of the book “Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships”. His insights have been featured in Fast Company, Harvard Business… Full Profile
Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and… Full Profile
Simon Mainwaring is founder/CEO of We First, an award-winning, strategic consultancy accelerating growth and impact for purpose-driven brands. He was a Real Leaders’ Top 50 Keynote Speaker in the World in 2020, and his company,… Full Profile
Nick Friedman is President and Co-Founder of COLLEGE HUNKS HAULING JUNK, the largest and fastest growing US-Based Junk Removal Franchise Opportunity. He was recently named Top 30 Entrepreneurs in America Under 30 by INC Magazine,… Full Profile
Bonin Bough is one of the foremost-awarded marketing executives in the world, the host of CNBC’s Cleveland Hustles, and the author of Txt Me (646) 759-1837. As one of the youngest-c-suite executives at a Fortune… Full Profile
CSP Steve Simpson knows firsthand the challenges of making changes to “the way we do things around here.” The internationally regarded corporate culture expert has been sought by companies on five continents to help management… Full Profile
While other travel agencies were succumbing to the advent of online search engines and post-9/11 woes, Tammy Levent grew her company, Elite Travel, into a 100-million-dollar business. But economic setbacks are just a fraction of… Full Profile
Rohit Bhargava describes himself in three terms: "Trend Curator, Marketer, and Nice Guy." The best-selling author of Likenomics and the Non-Obvious series on innovative thinking, he easily sets himself apart from the pack of business… Full Profile
Charlene is a Principal Analyst at Altimeter, a Prophet company, and the author of the New York Times bestseller Open Leadership. She is also the co-author of the critically acclaimed, bestselling book Groundswell, which was named one of… Full Profile
Psychologist and customer experience expert, Dr. Joseph Michelli helps companies and organizations define their legacy. Michelli works with leaders and frontline employees alike to find joy in every aspect of their daily lives while consistently… Full Profile
Business advisor and futurist, Jerry Michalski helps organizations navigate the transition from the consumer mass-marketing economy to the Relationship Economy, the new economic model driven by trust and conscious capitalism. Drawing from decades in the… Full Profile
Retail industry expert Michael Dart has been monitoring and researching the fundamental changes in the retail markets over the recent decades. As we move into a more technological global future with saturated markets, consumers have… Full Profile
Millennial expert Aaron McDaniel delivers timely aha moments and viable solutions on how to bridge generational gaps in the workplace and marketplace. Drawing from his own experience as a Millennial in the corporate world, McDaniel… Full Profile
One of Latin America's most influential leaders in innovation, Roberto Carlos (RöC) is the creator of Factor WOW, a methodology that is revolutionizing the way organizations do business. Twice voted one of Mexico's most promising… Full Profile
Over a decade before big data became a big topic, Eric Siegel was serenading graduate students and non-engineering majors with catchy original tunes that conveyed key concepts on data mining and AI. Today, the former… Full Profile
One of the most brilliant minds in marketing, Sasha Strauss is the founder and manager of the consulting firm, Innovation Protocol. From Fortune 500 companies to presidential candidates, the brand strategist has dedicated two decades… Full Profile
One of the smartest and most sophisticated minds of the marketing world, Bruce Himelstein is the innovative CMO behind some of the hospitality industry’s top luxury names. At a time when technology and the economy… Full Profile
Gregg Lederman is the founder and CEO of Brand Integrity, a passionate engagement company with disruptive and sustainable solutions that don't just work, they matter. Gregg is the author of ENGAGED! Outbehave Your Competition to… Full Profile
Nick Sarillo has proved that successful small businesses are driven by visionary leadership. The success of his company Nick’s Pizza & Pub (the sixth busiest independent pizza company in per-store sales) can be attributed to… Full Profile
Ted Rubin is a leading social marketing strategist, keynote speaker, brand evangelist and acting Chief Marketing Officer of Brand Innovators. Ted began his online career working with bestselling author and entrepreneur, Seth Godin, at Yoyodyne,… Full Profile
Customer experience expert, Dennis Snow shows organizations across all industries how to stand out from their competition by delivering world class service. For 20 years, he has channeled his past career experience with Disney into… Full Profile
Ron Kaufman is the go-to guy for motivation. He is the world’s leading educator and motivator, helping companies to transform their customer service and build better service cultures. With his powerful insights and knowledge of… Full Profile
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