Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).
We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.
David Brownlee is a customer experience, communication, and leadership expert. David is the CEO of The Brownlee Group, LLC and founder of the Rockstar Customer Service Training Program. David is a two-time, number one, best-selling… Full Profile
Jennifer Hyman is the Co-Founder and Chief Executive Officer of Rent the Runway, a company that is disrupting the trillion-dollar fashion industry and changing the way women get dressed through the Closet in the Cloud,… Full Profile
One of the world’s most recognized authorities at putting the customer front and center, Bill McDermott is widely credited for turning around tech giant SAP’s American unit and is currently CEO ServiceNow. As the former… Full Profile
Widely regarded as one of the top business strategy experts in the world, Frances Frei is the UPS Foundation Professor of Service Management at Harvard Business School and the co-author of the best selling book,… Full Profile
Blake Morgan is a keynote speaker and customer experience futurist and author of two books on customer experience. She’s a board member of customer service AI software Minerva. Her bestselling second book is called “The… Full Profile
Matt Dixon is Chief Product & Research Officer of the Austin-based AI and machine learning venture, Tethr. In this capacity, he has responsibility for product strategy, product management and product marketing. Prior to joining Tethr,… Full Profile
Riaz Meghji is a human connection expert and author of the book “Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships”. His insights have been featured in Fast Company, Harvard Business… Full Profile
Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and… Full Profile
Simon Mainwaring is founder/CEO of We First, an award-winning, strategic consultancy accelerating growth and impact for purpose-driven brands. He was a Real Leaders’ Top 50 Keynote Speaker in the World in 2020, and his company,… Full Profile
Nick Friedman is President and Co-Founder of COLLEGE HUNKS HAULING JUNK, the largest and fastest growing US-Based Junk Removal Franchise Opportunity. He was recently named Top 30 Entrepreneurs in America Under 30 by INC Magazine,… Full Profile
Bonin Bough is one of the foremost-awarded marketing executives in the world, the host of CNBC’s Cleveland Hustles, and the author of Txt Me (646) 759-1837. As one of the youngest-c-suite executives at a Fortune… Full Profile
CSP Steve Simpson knows firsthand the challenges of making changes to “the way we do things around here.” The internationally regarded corporate culture expert has been sought by companies on five continents to help management… Full Profile
While other travel agencies were succumbing to the advent of online search engines and post-9/11 woes, Tammy Levent grew her company, Elite Travel, into a 100-million-dollar business. But economic setbacks are just a fraction of… Full Profile
Rohit Bhargava describes himself in three terms: "Trend Curator, Marketer, and Nice Guy." The best-selling author of Likenomics and the Non-Obvious series on innovative thinking, he easily sets himself apart from the pack of business… Full Profile
For the past three decades, Charlene Li has been helping people see the future. She’s an expert on digital transformation, disruption leadership and strategy, customer experience, and the future of work. She’s the author of… Full Profile
Psychologist and customer experience expert, Dr. Joseph Michelli helps companies and organizations define their legacy. Michelli works with leaders and frontline employees alike to find joy in every aspect of their daily lives while consistently… Full Profile
Business advisor and futurist, Jerry Michalski helps organizations navigate the transition from the consumer mass-marketing economy to the Relationship Economy, the new economic model driven by trust and conscious capitalism. Drawing from decades in the… Full Profile
Retail industry expert Michael Dart has been monitoring and researching the fundamental changes in the retail markets over the recent decades. As we move into a more technological global future with saturated markets, consumers have… Full Profile
Millennial expert Aaron McDaniel delivers timely aha moments and viable solutions on how to bridge generational gaps in the workplace and marketplace. Drawing from his own experience as a Millennial in the corporate world, McDaniel… Full Profile
One of Latin America's most influential leaders in innovation, Roberto Carlos (RöC) is the creator of Factor WOW, a methodology that is revolutionizing the way organizations do business. Twice voted one of Mexico's most promising… Full Profile
Over a decade before big data became a big topic, Eric Siegel was serenading graduate students and non-engineering majors with catchy original tunes that conveyed key concepts on data mining and AI. Today, the former… Full Profile
One of the most brilliant minds in marketing, Sasha Strauss is the founder and manager of the consulting firm, Innovation Protocol. From Fortune 500 companies to presidential candidates, the brand strategist has dedicated two decades… Full Profile
One of the smartest and most sophisticated minds of the marketing world, Bruce Himelstein is the innovative CMO behind some of the hospitality industry’s top luxury names. At a time when technology and the economy… Full Profile
From his earliest days in business, Gregg Lederman has been obsessed with what it takes to live a "values-driven life" at home and work. He has devoted his life and career to helping others achieve… Full Profile
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