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Customer Service / Loyalty Speakers

Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).

We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.

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Customer Service / Loyalty Speakers

Tammy Levent

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Florida, USA

While other travel agencies were succumbing to the advent of online search engines and post-9/11 woes, Tammy Levent grew her company, Elite Travel, into a 100-million-dollar business. But economic setbacks are just a fraction of… Full Profile


Rohit Bhargava

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM District of Columbia, USA

Rohit Bhargava describes himself in three terms: "Trend Curator, Marketer, and Nice Guy." The best-selling author of Likenomics and the Non-Obvious series on innovative thinking, he easily sets himself apart from the pack of business… Full Profile


Charlene Li

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM California, USA

Charlene is a Principal Analyst at Altimeter, a Prophet company, and the author of the New York Times bestseller Open Leadership. She is also the co-author of the critically acclaimed, bestselling book Groundswell, which was named one of… Full Profile


Joseph Michelli

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM Florida, USA

Psychologist and customer experience expert, Dr. Joseph Michelli helps companies and organizations define their legacy. Michelli works with leaders and frontline employees alike to find joy in every aspect of their daily lives while consistently… Full Profile


Jerry Michalski

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Oregon, USA

Business advisor and futurist, Jerry Michalski helps organizations navigate the transition from the consumer mass-marketing economy to the Relationship Economy, the new economic model driven by trust and conscious capitalism. Drawing from decades in the… Full Profile


Kat Cole

FEE CATEGORY * $75,000 and above
TRAVELS FROM Georgia, USA

In four years, business-savvy Kat Cole turned a struggling Cinnabon into a billion-dollar success story. One of the youngest people in the U.S. to become a corporate executive, her career rise from Hooters' hostess to… Full Profile


Michael Dart

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM California, USA

Retail industry expert Michael Dart has been monitoring and researching the fundamental changes in the retail markets over the recent decades. As we move into a more technological global future with saturated markets, consumers have… Full Profile


Frances Frei

FEE CATEGORY * $75,000 and above
TRAVELS FROM Massachusetts, USA

Widely regarded as one of the top business strategy experts in the world, Frances Frei is the UPS Foundation Professor of Service Management at Harvard Business School and the co-author of the best selling book,… Full Profile


Aaron McDaniel

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM California, USA

Millennial expert Aaron McDaniel delivers timely aha moments and viable solutions on how to bridge generational gaps in the workplace and marketplace. Drawing from his own experience as a Millennial in the corporate world, McDaniel… Full Profile


Roberto Carlos (RöC)

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Mexico

One of Latin America's most influential leaders in innovation, Roberto Carlos (RöC) is the creator of Factor WOW, a methodology that is revolutionizing the way organizations do business. Twice voted one of Mexico's most promising… Full Profile


Eric Siegel

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM California, USA

Over a decade before big data became a big topic, Eric Siegel was serenading graduate students and non-engineering majors with catchy original tunes that conveyed key concepts on data mining and AI. Today, the former… Full Profile


Sasha Strauss

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM California, USA

One of the most brilliant minds in marketing, Sasha Strauss is the founder and manager of the consulting firm, Innovation Protocol. From Fortune 500 companies to presidential candidates, the brand strategist has dedicated two decades… Full Profile


Bruce Himelstein

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM Florida, USA

One of the smartest and most sophisticated minds of the marketing world, Bruce Himelstein is the innovative CMO behind some of the hospitality industry’s top luxury names. At a time when technology and the economy… Full Profile


Gregg Lederman

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM New York, USA

Gregg Lederman is the founder and CEO of Brand Integrity, a passionate engagement company with disruptive and sustainable solutions that don't just work, they matter. Gregg is the author of ENGAGED! Outbehave Your Competition to… Full Profile


Nick Sarillo

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Illinois, USA

Nick Sarillo has proved that successful small businesses are driven by visionary leadership. The success of his company Nick’s Pizza & Pub (the sixth busiest independent pizza company in per-store sales) can be attributed to… Full Profile


Ted Rubin

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM New York, USA

Ted Rubin is a leading social marketing strategist, keynote speaker, brand evangelist and acting Chief Marketing Officer of Brand Innovators. Ted began his online career working with bestselling author and entrepreneur, Seth Godin, at Yoyodyne,… Full Profile


Dennis Snow

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM Florida, USA

Customer experience expert, Dennis Snow shows organizations across all industries how to stand out from their competition by delivering world class service. For 20 years, he has channeled his past career experience with Disney into… Full Profile


Ron Kaufman

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM Singapore

Ron Kaufman is the go-to guy for motivation. He is the world’s leading educator and motivator, helping companies to transform their customer service and build better service cultures. With his powerful insights and knowledge of… Full Profile


Dave Mitchell

FEE CATEGORY * $5,000 to $10,000
TRAVELS FROM Colorado, USA

Dave Mitchell turned over a decade of managerial and leadership experience in the corporate world into a means of helping people better understand others’ needs. Mitchell is the founder and president of the corporate training… Full Profile


Barry Moltz

FEE CATEGORY * $5,000 to $10,000
TRAVELS FROM Illinois, USA

With decades of entrepreneurial experience under his belt, Barry Moltz helps small and medium-sized businesses maneuver major turn-arounds. A nationally recognized speaker, trainer, author, and consultant, he helps businesses in the areas of sales, marketing,… Full Profile


Bill McDermott

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM Pennsylvania, USA

One of the world’s most recognized authorities at putting the customer front and center, Bill McDermott is widely credited for turning around tech giant SAP’s American unit. The CEO of the world’s largest business software… Full Profile


Kelly McDonald

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM Texas, USA

Kelly McDonald is your go-to-guide on how to connect to today’s most influential consumer groups. The nationally recognized authority on consumer trends and marketing, Kelly’s value, energy, and resonance consistently lands her in the rankings… Full Profile


Rick Segel

FEE CATEGORY * $5,000 to $10,000
TRAVELS FROM Massachusetts, USA

Rick Segel has a passion for retail! He is the ultimate business development specialist. He turns meetings into events, events into life-time memorable experiences. He has enthralled audiences in 49 states, 10 countries, and 5… Full Profile


Cam Marston

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM North Carolina, USA

Cam Marston is the leading expert on how generational change is influencing the marketplace and the workplace. Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies… Full Profile


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