Nick Friedman

Nick Friedman's Speech Descriptions

Crafting company culture
Save thousands in HR when your employees never want to leave.

Watch productivity go through the roof.

Offer lower salaries but still get the best talent.

That’s what a world-class company culture can get for you and your company.

Nick understands how to craft a culture that adds smiles to employee’s faces and dollars to your bottom line. The proof is in the pudding: College Hunks Hauling Junk won the “Top 50 Franchisee Satisfaction Award” in 2012.

Becoming & building better leaders
Great leaders don’t create followers, they create more leaders.

If you can't create great leaders in your organization, you become a bottleneck to the explosive growth potential of your company.

It all starts with becoming a Level-5 leader yourself, leading your team with humility and vision. Learn how to get to the next level of leadership, and improve your communication to be most effective in any industry.

Then you can build better leaders in your organization, a process Nick has perfected through growing a mult-million dollar national franchise with dozens of offices around the country.

CHHJ's success is proof that Nick's system of building better leaders is effective - and can help you or your organization get to the next level of success as well.

Breakthrough branding & publicity
College Hunks Hauling Junk has appeared on more reality TV shows than the Kardashians, has been featured in every major media publication including two appearances on Oprah, and has become a household brand in a crowded industry.

How did they do it? Nick will reveal the three simple steps to generating more brand awareness and media exposure.

And once you have massive exposure - how do you actually leverage that for business growth? None of this matters if you can't convert attention into revenue.

When it comes to becoming a top-of-mind brand, learn from someone who has mastered the art.

Find your WHY: Purpose and values
The alarm goes off. It's 6am.

Do you hit snooze? Or do you get up, full of purpose, ready to tackle the day?

Without a WHY, you or your business are a ship without a sail, floating in the wind.

Purpose and values are critical from an organizational level to an individual level.

Purpose builds loyalty, longevity, and creates a community. It is necessary to achieve your longterm vision. And it's good for impacting your bank account as well, even though making money is never someone's real purpose! Forget about the "what" and "how" of your business, and start with the "why"...

But how do you go about discovering your purpose?

Learn how the turning point for College Hunks Hauling Junk's success was discovering its purpose and values. Nick has a framework for discovering your own purpose and values, and ingraining into any organization or personal path to success. Let him share it with you.

Generate Loyalty with WOW service
In the old days, a happy customer told one person and an unhappy customer told 10. Now with social media, an unhappy customer has the ability to tell thousands.

Now, more than ever, the client experience is the most important key to business growth and sustainability.

It's easy to create one-off instances of WOW service in your company.

But how can you make every customer's experience just as incredible? College Hunks Hauling Junk has received world-class customer service reviews that have compared their moving experiences to a "Disney-like" experience... By leveraging the customer service experience you can exponentially grow your business.

Learn...

How to hire and train a customer-focused team
The best service-recovery process for unhappy customers (it's not what you think)
How to systemize each customer touch point to ensure every customer has a unique WOW experience.
How to manage, protect, and leverage your online reputation, which is more important than ever.

Franchising to the next level
Your business may be a fit for franchising, or it may not...

But no matter your structure and growth strategy - the principles of franchising can be applied to your business to scale it rapidly.

Learn how to make your business much more valuable by making it “franchise-able” even if you don’t intend to franchise it.

Learn to work ON your business, not in it - because people don't fail, systems do.

And get an inside look on the good, bad, and the ugly of the franchise industry - and the meta-strategies that are game changers if your company is fit for franchising.

Leading with vision & creating your future
Team members no longer want to be told what to do. They want to be inspired, and they want to share in responsibility of the results.

They want to help you build a vision.

Customers, investors, and employees all buy into a vision.

It's the lifeblood of a fast-growing company.

But how do you craft one? Nick will show you the way, with a unique and effective vision-building exercise.

He'll show you how to guarantee your company's future, track and measure the progress towards your vision, and how to tie it in with your company's core values.

Leading a Millennial Workforce
College Hunks Hauling Junk is one of the largest employers of millennials in the country, and has even been featured on MTV's hit show "Job's That Don't Suck."

People say Millennials are lazy and entitled - but this couldn't be farther from the truth.

Understand this generation, and you've unlocked a hotbed of the best talent, work ethic, and creativity in the workforce.

What worked with the last generation won't work with this one - and either you adapt, or your organization will get left behind.

You can leverage this generation, and Nick will show you how, removing the uncertainty and frustration from the millennial workforce.