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One of the most influential voices in healthcare reform, Regina E. Herzlinger has been called “the Godmother of consumer-driven healthcare.” She is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School, the faculty co-chair of HBS' Business Innovations in Global Health Care executive education program, and is frequently sought by CNN, ABC News, The Economist and Capitol Hill for her unique insights and knowledge.

Herzlinger’s decades of research delve into thorough analysis of healthcare models throughout the world. Each one of her best-selling books has carefully examined the motives and methods of the insurance, hospital, governmental, employment and academic sectors. The US Department of Commerce cited her most recent book Who Killed Health Care as changing the national dialogue.

As a teacher, Herzlinger has fostered an entrepreneurial spirit and attitude towards health care, coaching medical professionals on how to introduce disruptive innovation to their industry. Her popular long-running course “Innovating in Health Care” is available as a MOOC in part to reach out to healthcare professionals who normally would not be studying MBA courses. Policy-wise, the economist presents a clear detailed plan on turning health insurance to the open market, a paradigm shift that she claims would raise the value of healthcare delivery.

Full Profile

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and the first to serve on a number of corporate boards. She is widely recognized for her innovative research in health care, including her early predictions of the unraveling of managed care and the rise of consumer-driven health care and health care focused factories, two terms that she coined. Money has dubbed her the “Godmother” of consumer-driven health care.

    Passionate, compelling, and without peer as a scholar in the field of health care, Harvard Business School economist Regina Herzlinger is one of the most influential people driving the national health care debate. She approaches the complex and divisive issues of reform with innovative theories and clarity of voice. Her 2007 book, Who Killed Health Care, stood ahead of the curve and landed at the top of bestseller list.

    Herzlinger is an avid contributor to news outlets including The Washington Times, The Huffington Post, and National Review, and maintains an expansive Q&A about health care on her website. Widely respected in Washington, Herzlinger breaks down complex issues of health care reform into a comprehensible and surprising conversation for audiences of all sizes.

    Topical and thought-provoking. Herzlinger has been called an “original thinker,” “bold and courageous,” and more provocatively, a “health care heretic.” She supports neither governmental nor corporate-run healthcare plans, but rather a consumer-driven system. Herzlinger believes in putting decisions firmly in the hands of citizens through an open-market system. Hospitals, doctors, and insurers would compete for patient-consumers in a way that mimics the retail sector. Could such a system eliminate excess spending and save Americans money? Encourage medical innovations? Create transparency for the greater good of patients?

    She was an early predictor of the unraveling of managed care, and in early 2009, she predicted that the Congressional health care reforms will not pass, a prediction supported by the surprising election of a Republican Senator in 2010 who upended the Democrats′ unitary control of the Congress. Herzlinger supports universal coverage but felt that the Congressional plans for effecting it would not pass muster with American people.

    One of the most powerful people in healthcare. Herzlinger was the first woman to be tenured and chaired at Harvard Business School. She is currently the Nancy R. McPherson Professor and Chair of Business Administration at Harvard, and a Senior Fellow at the Manhattan Institute for Policy Research. Her bestselling books have carefully untangled the motives and methods of the insurance, hospital, governmental, employment and academic sectors.
    The US Department of Commerce cited Who Killed Health Care as one of the ten books that changed the debate in 2008.

    At Harvard, Business School students flock to her Innovating in Health Care class, and she is frequently called on for comment by CNN, ABC News, and The Economist. She serves on numerous corporate boards, and has been repeatedly selected as one of the “100 Most Powerful People in Healthcare” by Modern Healthcare. Herzlinger was the recipient of the American College of Healthcare Executives′ Thompson Book of the Year Award twice and the Academy of Healthcare Executives Research Award three times. Her discussion of a bold new plan for healthcare is intriguing, informative, and not to be missed.


Regina Herzlinger Speaker Videos Back to top

Keynote Speech


Dr. Regina E. Herzlinger outlines what a consumer-driven health system would look like and the reasons she supports adopting this model in the U.S. Rather than organizations choosing their employees’ health care company, they would give workers the option of receiving the money that the company would normally spend on that individual employee’s policy.

Assuming that most people would choose the payment, this would open up a new market in which health care insurance companies would specialize in certain conditions to better suit customers, creating networks among the particular specialists that a patient might need to see for that specific condition. “These networks will emerge to deal and provide integrated care for people with chronic conditions and disabilities,” she states. “These integrated teams reduce costs because they provide better medical care.”


Speeches / Speaking Engagements Back to top


Regina Herzlinger sheds light on the different players who are shaping the state of health care in the U.S., as she draws from a lifetime of solid research to dissect their motives, methods, and what it means for individuals, employers, and the health care sector.

Passionate, compelling, and without peer as a scholar in the field of health care, she approaches the complex and divisive issues of reform with innovative theories and clarity of voice. A brilliant thought leader who is able to turn ideas into actionable plans, she presents viable solutions via legislature, entrepreneurship, and innovation that will make health care more accessible, valuable, and affordable for the masses, benefiting both consumers and providers who are prepared to reinvent their industry.

Now What? Implementing Health Care Reform
With Congress passing health care reform and having finally achieved universal coverage, reform efforts to the health care system are just beginning. The country now faces a stark choice: should we continue down the government-centric path of the health care reform legislation or one that gives consumers greater control and choice? Either choice means monumental change in health care financing and delivery.

Author of three best-selling books on health care, Regina Herzlinger is considered the leading advocate of consumer-driven health care and is widely recognized for the groundbreaking role she has played in pointing the way toward a bold new health care plan. In this compelling presentation tailored for the audience—be it comprised of health care service providers, technology companies, insurers or buyers—Herzlinger shares her insights on:

  • What else needs to happen to fulfill the goal of the reform legislation
  • What the reform legislation will mean for consumers and how they access the system
  • Proposed innovations that do good and do well
  • Whether this is just the beginning of more sweeping health care reforms

From the Inside: Washington’s Current Health Care Agenda
Named as the “godmother” of consumer-driven health care, Regina Herzlinger has been and continues to be an active participant in helping shape the implementation of health care reform. The White House, senior members of Congress and the medical community all call on her to provide insight, recommendations and forecasts on how changes to the system will play out.

Often compared in stature on the topic to Hillary Clinton, Herzlinger has a tremendous amount of power and influence in helping shape and reform the U.S. health care system. One of the most accomplished and articulate experts on the health care system, Herzlinger provides a deep

Consumer Driven Health Care
What if health care was run like retail? Herzlinger examines the benefits of putting decisions firmly in the hands of citizens through an open-market system where hospitals, doctors, and insurers would compete for patient-consumers.

Health Care Policy and Reform
How did we get here? Based on research and insights from her bestselling book Who Killed Health Care, Regina Herzlinger untangles the motives and methods of the insurance, hospital, governmental, employment and academic sectors.





* Please note that while this speaker’s specific speaking fee falls within the range posted above (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.

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    Who Killed Health Care?: America′s $2 Trillion Medical Problem - and the Consumer-Driven Cure
    Doctors. Parents. Citizens. Employers.

    They′re all ready for the cure to America′s health care crisis:

    WHO KILLED HEALTH CARE?

    “ A brilliant analysis…a must read.”
    Bill George,
    Professor,
    Harvard Business School and former CEO of Medtronic

    “As it becomes more and more obvious to everyone that our current health care system is unsustainable, this is the book that had to be written.”
    Daniel H. Johnson, Jr.,
    MD,
    former president of the American Medical Association

    “Regina Herzlinger′s ideas to tackle the crisis of the U.S. health care system are based on a keen knowledge of the system′s existing difficulties along with insights that introduce the reader to new streamlined choices that have the potential of getting both quality and cost under control.”
    Joseph Kennedy,
    founder, chairman, and president,
    Citizens Energy Corporation, CEO, Citizens Health Care,
    former representative (D-Mass)

    “Regina Herzlinger...offers a vision of the way things can be, should be, and will be sooner or later. The only question is: how long do we have to wait?”
    Greg Scandlen,
    founder,
    Consumers for Health Choices

    “Regi Herzlinger has brilliantly articulated a better way-embracing the principles of competition and innovation that cause every other sector of our economy to thrive.”
    U.S. Senator Tom Coburn (R-Okla), MD
    Order Here




    Consumer-Driven Health Care: Implications for Providers, Payers, and Policy-Makers / Edition 1
    Increased consumer control of health care is shaking up the medical and insurance systems. In Consumer-Driven Health Care, Harvard Business School’s acclaimed professor Regina E. Herzlinger states that hospitals, doctors, benefits administrators, accountants, government policymakers, and insurers had better adapt or else they will be replaced.

    Professor Herzlinger documents how the consumer-driven health care movement is being implemented and its impact on insurers, providers, new intermediaries, and governments. With additional contributions by health care’s leading strategists, innovators, regulators and scholars, Consumer-Driven Health Care presents a compelling vision of a health care system built to satisfy the people it serves.
    Order Here





Now What? Implementing Health Care Reform
With Congress passing health care reform and having finally achieved universal coverage, reform efforts to the health care system are just beginning. The country now faces a stark choice: should we continue down the government-centric path of the health care reform legislation or one that gives consumers greater control and choice? Either choice means monumental change in health care financing and delivery.

Author of three best-selling books on health care, Regina Herzlinger is considered the leading advocate of consumer-driven health care and is widely recognized for the groundbreaking role she has played in pointing the way toward a bold new health care plan. In this compelling presentation tailored for the audience—be it comprised of health care service providers, technology companies, insurers or buyers—Herzlinger shares her insights on:

  • What else needs to happen to fulfill the goal of the reform legislation
  • What the reform legislation will mean for consumers and how they access the system
  • Proposed innovations that do good and do well
  • Whether this is just the beginning of more sweeping health care reforms

From the Inside: Washington’s Current Health Care Agenda
Named as the “godmother” of consumer-driven health care, Regina Herzlinger has been and continues to be an active participant in helping shape the implementation of health care reform. The White House, senior members of Congress and the medical community all call on her to provide insight, recommendations and forecasts on how changes to the system will play out.

Often compared in stature on the topic to Hillary Clinton, Herzlinger has a tremendous amount of power and influence in helping shape and reform the U.S. health care system. One of the most accomplished and articulate experts on the health care system, Herzlinger provides a deep

Consumer Driven Health Care
What if health care was run like retail? Herzlinger examines the benefits of putting decisions firmly in the hands of citizens through an open-market system where hospitals, doctors, and insurers would compete for patient-consumers.

Health Care Policy and Reform
How did we get here? Based on research and insights from her bestselling book Who Killed Health Care, Regina Herzlinger untangles the motives and methods of the insurance, hospital, governmental, employment and academic sectors.


Keynote Speech


Dr. Regina E. Herzlinger outlines what a consumer-driven health system would look like and the reasons she supports adopting this model in the U.S. Rather than organizations choosing their employees’ health care company, they would give workers the option of receiving the money that the company would normally spend on that individual employee’s policy.

Assuming that most people would choose the payment, this would open up a new market in which health care insurance companies would specialize in certain conditions to better suit customers, creating networks among the particular specialists that a patient might need to see for that specific condition. “These networks will emerge to deal and provide integrated care for people with chronic conditions and disabilities,” she states. “These integrated teams reduce costs because they provide better medical care.”