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Honored as the 2016 Canadian Business Innovator of the Year, Jennifer Moss and her groundbreaking work on the power of happiness are transforming hundreds of schools and companies. Moss is the Cofounder of Plasticity Labs, a tech company that provides organizations with the tools to tap into employee sentiment and increase workplace happiness.

Moss is the author of Unlocking Happiness at Work and also the Cofounder of The HERO Generation, a non-profit that is implementing Moss' gratitude-based HERO model in schools with the aim of decreasing teacher and student stress and increasing well-being and performance. Moss speaks frequently to general audiences about how happiness in the workplace or classroom gives companies and schools a competitive advantage; most recently she has presented at SXSW, TEDXWomen and the Chatelaine's W100.

Prior to her focus on emotional intelligence, Moss spent ten years working in Silicon Valley with several tech giants. Her life switched gears after her husband, a pro-athlete, was suddenly paralyzed and diagnosed with West Nile Virus, Swine Flu, and Guillain-barré Syndrome. After six weeks of practicing gratitude, he miraculously recovered and was able to walk out of the hospital unassisted.

Full Profile

Jennifer Moss is the Cofounder of Plasticity Labs and author of Unlocking Happiness at Work. She is considered a a happiness expert and thought leader on the topic of emotional intelligence and organizational performance.

Jennifer was most recently recognized with The International Female Entrepreneur of the Year Award and named a Canadian Innovator of the Year. Jennifer spent a decade working in Silicon Valley during the formative years of social and digital technology – working with some of the biggest tech giants in the world. Her work developing corporate giving campaigns tied to social communications would have her accepting the Public Service Award from the Office of President Obama.

Jennifer is also the Cofounder of The HERO Generation; a non–profit that works with schools to improve student and teacher mental health. The research outcomes of happiness and it’s impact on performance, will be presented at the World Happiness Summit in collaboration with the United Nations in March, 2017.


Jennifer Moss Speaker Videos Back to top

Jennifer Moss: TEDxKitchnerED


Jennifer Moss reveals how the science of gratitude can help teachers and parents foster greater levels of happiness, mental wellness and achievement in students.

Emotional intelligence keynote speaker, Jennifer Moss outlines the HERO generation model that she and her team have developed and implemented in schools - an initiative she undertook after a miraculous personal experience fortified her faith in the practice of gratitude. Several years ago, her husband, a pro-athlete in his prime, collapsed and was rushed to the hospital where he was diagnosed with West Nile Virus, Swine Flu, and Guillain-barré Syndrome. After being told he would probably be paralyzed for life, Moss' family began to focus on positive details in their daily life to lift her husband's spirits. Six weeks later, he walked out of the hospital unassisted.

Moss shifted her career to dig deeper into why we have the emotional reactions we have, the effects they in turn have on us, and habits we can develop to increase our mental well being. While our negative emotions once played a greater role in our survival - putting ancient humans in a state of "fight or flight" when they were confronted with dangers like saber tooth tigers - fear and stress do not serve us as well in a modern civilization that often requires us to think creatively and exercise resilience over an extended period of time. "Unfortunately now, there is a lot of stress out there that isn't going to kill us, but it will eventually if we don't deal with it," Moss explains. "And if we are in a place of psychological safety, we can create. We can innovate. We are so much more able to teach and also to learn."

Jennifer Moss: TEDxDistilleryDistrictWomen


Jennifer Moss: SXSW Interview about Importance of Corporate Culture


Keynote Speech Clip



Speeches / Speaking Engagements Back to top


Emotional intelligence expert, Jennifer Moss helps schools and businesses increase their psychological fitness so that their people can manage stress better and unleash creativity. The enthusiastic leading researcher detangles the misconceptions surrounding happiness as she demonstrates that we are our most productive and innovative when our minds are in a state of psychological safety. Pulling from personal experience, neuroscience, and psychology, she presents simple practices you can put into place that will boost your group's mental wellness and performance whether you work in an elementary school or a Fortune 500.

Unlocking Happiness at Work
Unlocking Happiness at Work takes you on a journey into why and how leaders can become compassionate capitalists. With insightful and practical takeaways, case studies and the most current scientific research, Jennifer’s presentation will demonstrate the business benefits to adopting a health, wellness and happiness strategy. This is an essential resource for leaders who want to attract new talent, improve their brand and boost profitability – but in an authentic way - in a way that is life-enhancing for their people. Jennifer’s talk teaches leadership teams how to do well by doing good.

Unlocking Happiness at Work (Version 2)
Unlocking Happiness at Work takes you on a journey into why and how we should consider a happiness strategy for ourselves, and the people we lead. With insightful and practical takeaways, case studies and the most current scientific research from leading experts, Jennifer’s presentation will debunk the happiness myths and explore the science of well-being. Jennifer will also discuss the future of happiness and what role technology will play in building a happier, higher performing and more innovative workplace culture.

Conscious Capitalism
This talk will focus on the term Conscious Capitalists, a new wave of highly recognized leaders and organizations who have adopted the double bottom line approach to building and running their companies. We will learn how they are executing this mission at the highest levels and disseminating this way of thinking to the public and with their employees. From a boutique design agency with 35 employees to a global grocery retailer with over 91,000 employees, we will learn the true definition of Conscious Capitalism.

Jennifer looks at companies who are engaging in this strategy and the outcomes of those efforts. She will provide audiences with the tools to bring this mindset back to their organizations.

The HERO Generation – Unlocking Happiness in Schools
Jennifer and her research team developed the HERO Generation Program to build up the psychological skills of everyone involved in the education system. Based on a happiness model rooted in neuropsychology, the program focuses on the emotional traits that are represented in the happiest and highest performing people in the world: Hope, Efficacy, Resilience, Optimism, Gratitude, Empathy, and Neuronal control (mindfulness).

In this presentation, Jennifer will provide research outcomes through real world examples from teachers, administrators and students. She shares the successes and the pitfalls of disrupting one of the oldest institutions in the world, and what tangible actions educators can take to bring elements of the HERO teachings back to their school ecosystem.

The Happiness Economy
Organizational culture is the set of shared beliefs and values within an organization that help shape behavior. Like community or national culture, organizational culture is an indispensable aspect of any company. It’s the holistic understanding of an organization’s goals and how they will be achieved. Organizational culture answers the question why do we do what we do?

After two decades of research, we can prove that there is a direct correlation between a healthy, productive workplace culture and a company’s bottom line. Jennifer will share examples of the current research going on in this space, and case studies of companies who see culture as a mission-critical effort and how they are tracking their success.

The Emotionally Intelligent Leader
We used to think IQ was the best determinant of a person’s likelihood for success. But, we now have scientific evidence that proves otherwise. As we understand more about emotional intelligence and how it plays into the cultural makeup of some of the most innovative companies, it’s impossible to ignore its relevance. When your team builds up their psychological fitness, it can give us the edge to outpace competitors through increased innovation, improved engagement and higher productivity.

This talk will explore how to unlock happiness in the workplace to rally organizational metrics while sustaining, or even reigniting, our passion for work. Jennifer will share how companies like lululemon, and TD Ameritrade have executed on her team’s research so audience members can walk away with a clear strategy to implement a happiness plan at their organization.

Building Happiness Hygiene
What do all the greatest leaders have in common? They have a strong happiness habit. According to well-known psychological scientists and neuroscientists, we can develop these traits in the brain by up to 50% or more just through habit building. And these habits of high-performance can be developed in the same time it takes to eat breakfast.

This talk will explain the process by which we build habits and how to create a routine that will boost the success of these patterns. Using neuroscience and positive psychology research, Jennifer will teach audiences about neural pathways and how they require repetition, reward and reinforcement to rewire positive and negative habits. She will also share why this matters in workplace performance and how to bring this learning back to your teams. Finally, Jennifer will provide simple take-away actions so audience members can train their brain to become happier, higher-performing leaders both professionally and personally.



Jennifer Moss Speaker Testimonials Back to top

“In her speaking, Jennifer does a masterful job at weaving together the threads of personal experience with the art & neuroscience of motivation to deliver a compelling message, that causes the audience to reflect on how we think & interact not only in our careers, but also in our personal lives.”
- Chief Financial Officer, Communitech

“Jen stands apart from this field as someone who is not just passionate about the issue, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?”
- Executive Conference Producer with The Conference Board of Canada

“I was genuinely entertained by her storytelling and inspired by her message. She showed an authentic level of comfort with the audience and you could sense that everyone was highly engaged in her talk.”
- President, GM Canada

- Feedback from the TD/Ameritrade Internal Event –
“Thank you again. I continue to get people stopping me telling how great your session was an am seeing lots of comments on our internal social network. You really made an impact!”

“On behalf of all of us, I wanted to send a quick thank you again for your time today and for an amazing presentation to our teams! We've already received great feedback from folks and a number have been reaching out for your contact as well (sorry! J). We've also seen interesting questions around what is our own Channel / TD's plan to get more involved with the topic of driving happiness and higher performance as a result, with our employees – I love the excitement this stirred up today! We look forward to hearing more about how the work with Phone Channel works out and I'm sure we'll see more from you and the Plasticity Labs team in the future!”

“Thank you Jen! Lots of good feedback on this and some great and easy tips that we can use.”

- Feedback from CSAE Annual conference, 1000 + attendees -
"I just wanted to let you know that I was at the CSAE National Conference this past year. I thoroughly enjoyed listening to your session on Happiness in the Workplace. I thought I would let you know that I wrote a blog on what you talked about and some of the initiatives we take at our organization to help promote happiness. Thanks for all your hard work and have a great day!" - Jennie

“Great job as CSAE today You were amazing!”

“You were a hit at CSAE yesterday!”




* Please note that while this speaker’s specific speaking fee falls within the range posted above (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.

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“In her speaking, Jennifer does a masterful job at weaving together the threads of personal experience with the art & neuroscience of motivation to deliver a compelling message, that causes the audience to reflect on how we think & interact not only in our careers, but also in our personal lives.”
- Chief Financial Officer, Communitech

“Jen stands apart from this field as someone who is not just passionate about the issue, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?”
- Executive Conference Producer with The Conference Board of Canada

“I was genuinely entertained by her storytelling and inspired by her message. She showed an authentic level of comfort with the audience and you could sense that everyone was highly engaged in her talk.”
- President, GM Canada

- Feedback from the TD/Ameritrade Internal Event –
“Thank you again. I continue to get people stopping me telling how great your session was an am seeing lots of comments on our internal social network. You really made an impact!”

“On behalf of all of us, I wanted to send a quick thank you again for your time today and for an amazing presentation to our teams! We've already received great feedback from folks and a number have been reaching out for your contact as well (sorry! J). We've also seen interesting questions around what is our own Channel / TD's plan to get more involved with the topic of driving happiness and higher performance as a result, with our employees – I love the excitement this stirred up today! We look forward to hearing more about how the work with Phone Channel works out and I'm sure we'll see more from you and the Plasticity Labs team in the future!”

“Thank you Jen! Lots of good feedback on this and some great and easy tips that we can use.”

- Feedback from CSAE Annual conference, 1000 + attendees -
"I just wanted to let you know that I was at the CSAE National Conference this past year. I thoroughly enjoyed listening to your session on Happiness in the Workplace. I thought I would let you know that I wrote a blog on what you talked about and some of the initiatives we take at our organization to help promote happiness. Thanks for all your hard work and have a great day!" - Jennie

“Great job as CSAE today You were amazing!”

“You were a hit at CSAE yesterday!”


Unlocking Happiness at Work
Unlocking Happiness at Work takes you on a journey into why and how leaders should become compassionate capitalists and ensure that their teams thrive. This book debunks the myth that happiness at work is a waste of time and demonstrates how it can deliver a more productive and engaged workforce, which can have real impact on the bottom line.

Based on two decades of scientific research, real-time data, interviews and case studies, this book proves that happiness fuels higher performance, provides a greater sense of purpose and spreads passion throughout organizations. With insightful practical guidance throughout, Unlocking Happiness at Work is a lively and persuasive exploration of how to be happier and make others happier through the power of habits, emotional intelligence and an innovative approach to work/life flow. Case studies from lululemon, Zappos, Misfit Inc., The Body Shop and more are supported by tangible data and key performance indicators that show the significant benefits that come from adopting a happiness strategy. This is an essential resource for leaders who want to increase sustainability, attract new talent, improve their brand and boost profitability - in a way that is life-enhancing for them and their people.

Unlocking Happiness at Work
Unlocking Happiness at Work takes you on a journey into why and how leaders can become compassionate capitalists. With insightful and practical takeaways, case studies and the most current scientific research, Jennifer’s presentation will demonstrate the business benefits to adopting a health, wellness and happiness strategy. This is an essential resource for leaders who want to attract new talent, improve their brand and boost profitability – but in an authentic way - in a way that is life-enhancing for their people. Jennifer’s talk teaches leadership teams how to do well by doing good.

Unlocking Happiness at Work (Version 2)
Unlocking Happiness at Work takes you on a journey into why and how we should consider a happiness strategy for ourselves, and the people we lead. With insightful and practical takeaways, case studies and the most current scientific research from leading experts, Jennifer’s presentation will debunk the happiness myths and explore the science of well-being. Jennifer will also discuss the future of happiness and what role technology will play in building a happier, higher performing and more innovative workplace culture.

Conscious Capitalism
This talk will focus on the term Conscious Capitalists, a new wave of highly recognized leaders and organizations who have adopted the double bottom line approach to building and running their companies. We will learn how they are executing this mission at the highest levels and disseminating this way of thinking to the public and with their employees. From a boutique design agency with 35 employees to a global grocery retailer with over 91,000 employees, we will learn the true definition of Conscious Capitalism.

Jennifer looks at companies who are engaging in this strategy and the outcomes of those efforts. She will provide audiences with the tools to bring this mindset back to their organizations.

The HERO Generation – Unlocking Happiness in Schools
Jennifer and her research team developed the HERO Generation Program to build up the psychological skills of everyone involved in the education system. Based on a happiness model rooted in neuropsychology, the program focuses on the emotional traits that are represented in the happiest and highest performing people in the world: Hope, Efficacy, Resilience, Optimism, Gratitude, Empathy, and Neuronal control (mindfulness).

In this presentation, Jennifer will provide research outcomes through real world examples from teachers, administrators and students. She shares the successes and the pitfalls of disrupting one of the oldest institutions in the world, and what tangible actions educators can take to bring elements of the HERO teachings back to their school ecosystem.

The Happiness Economy
Organizational culture is the set of shared beliefs and values within an organization that help shape behavior. Like community or national culture, organizational culture is an indispensable aspect of any company. It’s the holistic understanding of an organization’s goals and how they will be achieved. Organizational culture answers the question why do we do what we do?

After two decades of research, we can prove that there is a direct correlation between a healthy, productive workplace culture and a company’s bottom line. Jennifer will share examples of the current research going on in this space, and case studies of companies who see culture as a mission-critical effort and how they are tracking their success.

The Emotionally Intelligent Leader
We used to think IQ was the best determinant of a person’s likelihood for success. But, we now have scientific evidence that proves otherwise. As we understand more about emotional intelligence and how it plays into the cultural makeup of some of the most innovative companies, it’s impossible to ignore its relevance. When your team builds up their psychological fitness, it can give us the edge to outpace competitors through increased innovation, improved engagement and higher productivity.

This talk will explore how to unlock happiness in the workplace to rally organizational metrics while sustaining, or even reigniting, our passion for work. Jennifer will share how companies like lululemon, and TD Ameritrade have executed on her team’s research so audience members can walk away with a clear strategy to implement a happiness plan at their organization.

Building Happiness Hygiene
What do all the greatest leaders have in common? They have a strong happiness habit. According to well-known psychological scientists and neuroscientists, we can develop these traits in the brain by up to 50% or more just through habit building. And these habits of high-performance can be developed in the same time it takes to eat breakfast.

This talk will explain the process by which we build habits and how to create a routine that will boost the success of these patterns. Using neuroscience and positive psychology research, Jennifer will teach audiences about neural pathways and how they require repetition, reward and reinforcement to rewire positive and negative habits. She will also share why this matters in workplace performance and how to bring this learning back to your teams. Finally, Jennifer will provide simple take-away actions so audience members can train their brain to become happier, higher-performing leaders both professionally and personally.


Jennifer Moss: TEDxKitchnerED


Jennifer Moss reveals how the science of gratitude can help teachers and parents foster greater levels of happiness, mental wellness and achievement in students.

Emotional intelligence keynote speaker, Jennifer Moss outlines the HERO generation model that she and her team have developed and implemented in schools - an initiative she undertook after a miraculous personal experience fortified her faith in the practice of gratitude. Several years ago, her husband, a pro-athlete in his prime, collapsed and was rushed to the hospital where he was diagnosed with West Nile Virus, Swine Flu, and Guillain-barré Syndrome. After being told he would probably be paralyzed for life, Moss' family began to focus on positive details in their daily life to lift her husband's spirits. Six weeks later, he walked out of the hospital unassisted.

Moss shifted her career to dig deeper into why we have the emotional reactions we have, the effects they in turn have on us, and habits we can develop to increase our mental well being. While our negative emotions once played a greater role in our survival - putting ancient humans in a state of "fight or flight" when they were confronted with dangers like saber tooth tigers - fear and stress do not serve us as well in a modern civilization that often requires us to think creatively and exercise resilience over an extended period of time. "Unfortunately now, there is a lot of stress out there that isn't going to kill us, but it will eventually if we don't deal with it," Moss explains. "And if we are in a place of psychological safety, we can create. We can innovate. We are so much more able to teach and also to learn."

Jennifer Moss: TEDxDistilleryDistrictWomen


Jennifer Moss: SXSW Interview about Importance of Corporate Culture


Keynote Speech Clip