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Social scientist David Maxfield’s cutting edge research on interpersonal skills and organizational change has taken him to a wide spectrum of settings from corporate boardrooms to California state prisons. David’s strategies have been taught to over 1 million people, producing measurable results at 300 Fortune 500 companies.

David is the best-selling author of Crucial Conversations, Crucial Accountability, Influencer, and Change Anything. As vice president of research at VitalSmarts, he leads an ongoing series of research projects, spotlighting the negative effect organizational cultures of silence have on organizations’ bottom lines. His widely published research has been highly influential; his article "How to Have Influence" was awarded The 2009 Richard Beckhard Memorial Prize for the most outstanding article on planned change and organizational development.

An experienced and in-demand speaker, David demonstrates an unrivaled ability to connect to audiences large and small through his engaging stories and captivating examples. He has motivated over 500 audiences, including groups at Stanford University, Georgetown University, and National Association of Children’s Hospitals.

Full Profile

Social Scientist Specializing in Organizational Change
David Maxfield is a New York Times bestselling author, keynote speaker, and leading social scientist for organizational change. For thirty years, David has delivered engaging keynotes at prestigious venues including Stanford and Georgetown Universities. David’s work has been translated into 28 languages, is available in 36 countries, and has generated results for 300 of the Fortune 500.

Dynamic Keynote Speaker
David has spoken in front of more than 500 audiences from small leadership retreats to large keynote events at organizations including:

    • Stanford University
    • Georgetown University
    • American Association of Critical-Care Nurses
    • National Association of Children’s Hospitals

Bestselling Author
David is the co-author of three immediate New York Times bestsellers: Influencer, Crucial Accountability, and Change Anything.

Articles resulting from David’s research have been published in many notable and peer-reviewed journals including the MIT Sloan Management Review where his article “How to Have Influence” was named the Change Management Article of the Year.

Business Social Scientist
For the past thirty years, David has conducted social science research to help leaders and organizations achieve new levels of performance. Specifically, he has focused on human behavior—the underlying written and unwritten rules that shape what employees do every day.

A protégé of Albert Bandura, the world’s greatest living psychologist, David’s internationally published research led to the development of his three books and three award-winning training solutions of the same titles. These tools have helped more than one million people and 300 of the Fortune 500 companies change human behavior.

A respected academic, David has taught at Stanford University and the Marriott School of Management at Brigham Young University. He is the recipient of the Motorola University’s Distinguished Teaching Award and Stanford University’s Dean’s Award for Innovative Industrial Education.


David Maxfield Speaker Videos Back to top

David Maxfield: Crucial Conversations


Social scientist David Maxfield looks at why crucial conversations sometimes go wrong, what you can do to keep them productive, and steps you can take if the dialogue goes to a dark place. He relates how one of his studies with incarcerated murderers revealed that people “flip” from silent to violent during conversations.

The murderers he worked with (and many other people in society) tend to handle their gripes silently rather than trying to resolve them through dialogue, a habit that allows problems to fester until the person eventually verbally explodes or acts out violently. David attributes this to our evolutionary roots which molded us to act aggressively in high-pressure situations, but never equipped us with the conflict resolution skills to discuss complex issues with our spouse, partner, boss, etc.

“Notice how ‘fight or flight’ sounds like ‘violence or silence?’” he points out. “We’re building off that model.”

David Maxfield: Why Personal Experience Is the Best Influence Tool



Speeches / Speaking Engagements Back to top


David Maxfield’s 30 years of research have uncovered a common set of principles and skills that help create quick, profound, and lasting change in people and organizations. Drawing from his research and successful work with 300 Fortune 500 companies and 1,000,000 individuals, David shows you how to Identify and harness high-leverage behaviors that lead to rapid and profound change. His engaging and easily applicable talks will significantly strengthen your group’s ability to dialogue safely about any topic, exercise self-directed change, and influence your culture in a way that will make transformation and progress inevitable organization-wide.

    Crucial Conversations: Tools for Talking When Stakes are High
    Whenever you′re not getting the results you′re looking for, it′s likely that a crucial conversation is keeping you stuck. Based on the New York Times bestselling book by the same title, David guides the audience through the skills to get unstuck.

    Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
    Every individual, team, and organization faces disappointment. People make promises and break them-and bad things happen. Based on the New York Times bestselling book by the same title, David addresses tools for ensuring accountability.

    Influencer: The Power to Change Anything
    The most important capacity we hold is the capacity to influence behavior. Based on the New York Times bestseller, Influencer, you will learn strategies to make change inevitable--strategies founded on more than five decades of the best social science research and confirmed in thousands of world-wide change efforts.

    Leadership for Maximum Engagement: Crucial Skills for Team and Organizational Performance
    What differentiates the best leaders and leadership teams from the rest? The best teams achieve something the rest never attain: 100 percent engagement and absolute intellectual honesty. David explores the crucial conversations skills that will immediately propel your team to maximum engagement.

    Silence Fails: The Five Crucial Conversations for Flawless Execution
    Success is determined by how well an organization executes high-stakes projects and programs. And yet, 83% of employees say the projects they are working on will fail. Leaders can increase their odds of successful project execution by 50 to 80% when they skillfully hold five crucial conversations.

    Silence Kills: The Seven Crucial Conversations in Healthcare
    All too often, well-intentioned professionals in healthcare organizations choose not to speak up when they′re concerned with the behavior, decisions, or actions of a colleague.



David Maxfield Speaker Testimonials Back to top

"David Maxwell is an engaging speaker who captures an audience with just the right mix of research, humor, and practical relevance. Having developed and taught courses with David, I can tell you wtih certainty that he is amonge one of the most gifted teachers I have encountedred in my thirty years of teaching."
    Stephen R. Barley, Charles M. Pigott Professor of Management Science and Engineering, Stanford

"David Maxfield is a gifted speaker who captures the attention of his audience with solid information presented in an easy manner and a slight hint of humor. He keeps his audiece engaged with a balance of research, short vignettes, small group exercises and disucssion with the audience."
    Billie Fernsebner, RN, MSN, Education Specialist at OR Magazine

"David is an incredibly talented speaker. He certainly knows how to engage an audiencen—his meeting room was overflowing for the whole session! Our attendees raved about his presentation long afterward."
    Anne Blouin, CAE, Chief Learning Officer, ASAE & The CEnter for Association Leadership

"David Maxfield is one of the top-rated speakers for the American College of Physician Executives. The insights and knowledge that he shares with the audience have led many to describe his course as one of the best classroom experiences they ever had."
    ACPE Conference Organizer




* Please note that while this speaker’s specific speaking fee falls within the range posted above (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.

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"David Maxwell is an engaging speaker who captures an audience with just the right mix of research, humor, and practical relevance. Having developed and taught courses with David, I can tell you wtih certainty that he is amonge one of the most gifted teachers I have encountedred in my thirty years of teaching."
    Stephen R. Barley, Charles M. Pigott Professor of Management Science and Engineering, Stanford

"David Maxfield is a gifted speaker who captures the attention of his audience with solid information presented in an easy manner and a slight hint of humor. He keeps his audiece engaged with a balance of research, short vignettes, small group exercises and disucssion with the audience."
    Billie Fernsebner, RN, MSN, Education Specialist at OR Magazine

"David is an incredibly talented speaker. He certainly knows how to engage an audiencen—his meeting room was overflowing for the whole session! Our attendees raved about his presentation long afterward."
    Anne Blouin, CAE, Chief Learning Officer, ASAE & The CEnter for Association Leadership

"David Maxfield is one of the top-rated speakers for the American College of Physician Executives. The insights and knowledge that he shares with the audience have led many to describe his course as one of the best classroom experiences they ever had."
    ACPE Conference Organizer


influencer

Influencer: The Power to Change Anything
To the tenacious scholars and practitioners who, through the careful blending of theory and experience, have not only added to an ever-growing knowledge of how things work, but have also curbed the cynic's smirk, restored hope, and made it possible for each of us to become a powerful agent of change.


crucial_accountability

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: Tools for Resolving Violated Expectations... and Bad Behavior, Second Edition
Hold anyone accountable. Master performance discussions. Get RESULTS.

Broken promises, missed deadlines, poor behavior—they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems—permanently.


change_anything

Change Anything: The New Science of Personal Success
A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on.

For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on?

Based upon the latest research in a number of psychological and medical fields, the authors of CHANGE ANYTHING will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. CHANGE ANYTHING shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results.

The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.


    Crucial Conversations: Tools for Talking When Stakes are High
    Whenever you′re not getting the results you′re looking for, it′s likely that a crucial conversation is keeping you stuck. Based on the New York Times bestselling book by the same title, David guides the audience through the skills to get unstuck.

    Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
    Every individual, team, and organization faces disappointment. People make promises and break them-and bad things happen. Based on the New York Times bestselling book by the same title, David addresses tools for ensuring accountability.

    Influencer: The Power to Change Anything
    The most important capacity we hold is the capacity to influence behavior. Based on the New York Times bestseller, Influencer, you will learn strategies to make change inevitable--strategies founded on more than five decades of the best social science research and confirmed in thousands of world-wide change efforts.

    Leadership for Maximum Engagement: Crucial Skills for Team and Organizational Performance
    What differentiates the best leaders and leadership teams from the rest? The best teams achieve something the rest never attain: 100 percent engagement and absolute intellectual honesty. David explores the crucial conversations skills that will immediately propel your team to maximum engagement.

    Silence Fails: The Five Crucial Conversations for Flawless Execution
    Success is determined by how well an organization executes high-stakes projects and programs. And yet, 83% of employees say the projects they are working on will fail. Leaders can increase their odds of successful project execution by 50 to 80% when they skillfully hold five crucial conversations.

    Silence Kills: The Seven Crucial Conversations in Healthcare
    All too often, well-intentioned professionals in healthcare organizations choose not to speak up when they′re concerned with the behavior, decisions, or actions of a colleague.



David Maxfield: Crucial Conversations


Social scientist David Maxfield looks at why crucial conversations sometimes go wrong, what you can do to keep them productive, and steps you can take if the dialogue goes to a dark place. He relates how one of his studies with incarcerated murderers revealed that people “flip” from silent to violent during conversations.

The murderers he worked with (and many other people in society) tend to handle their gripes silently rather than trying to resolve them through dialogue, a habit that allows problems to fester until the person eventually verbally explodes or acts out violently. David attributes this to our evolutionary roots which molded us to act aggressively in high-pressure situations, but never equipped us with the conflict resolution skills to discuss complex issues with our spouse, partner, boss, etc.

“Notice how ‘fight or flight’ sounds like ‘violence or silence?’” he points out. “We’re building off that model.”

David Maxfield: Why Personal Experience Is the Best Influence Tool