Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).
We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.
Customer experience expert, Dennis Snow shows organizations across all industries how to stand out from their competition by delivering world class service. For 20 years, he has channeled his past career experience with Disney into… Full Profile
Ron Kaufman is the go-to guy for motivation. He is the world’s leading educator and motivator, helping companies to transform their customer service and build better service cultures. With his powerful insights and knowledge of… Full Profile
Dave Mitchell turned over a decade of managerial and leadership experience in the corporate world into a means of helping people better understand others’ needs. Mitchell is the founder and president of the corporate training… Full Profile
Kelly McDonald is your go-to-guide on how to connect to today’s most influential consumer groups. The nationally recognized authority on consumer trends and marketing, Kelly’s value, energy, and resonance consistently lands her in the rankings… Full Profile
Rick Segel has a passion for retail! He is the ultimate business development specialist. He turns meetings into events, events into life-time memorable experiences. He has enthralled audiences in 49 states, 10 countries, and 5… Full Profile
Once upon a time in a career far, far away, Joe Pine worked for IBM in the frozen tundra of Rochester, Minnesota. For the launch of the AS/400 computer system he created a group that… Full Profile
Healthcare customer service expert Jake Poore spends most of his time in the trenches of hospitals. Equipped with a first-hand understanding of the demands and pressures placed on medical employees from all departments, he is… Full Profile
Dubbed “The Marketing Guru” and “The Most Influential Marketer of All Time," Dr. Philip Kotler has secured standing as one of the great business thinkers of the past century. While academic communities, governments, and organizations… Full Profile
Don Peppers is globally known for helping companies make customer trust a driving competitive advantage. With over 25 years of experience speaking and consulting on customer-centric strategy, Peppers has been ranked #1 on Satmetrix’s list… Full Profile
Brian’s professional career follows the classic trajectory—working upward from the bottom rung in the Temporary Staffing Business where he learned door to door selling. From that experience he founded and sold two successful start-up companies… Full Profile
Dr. Bob Nelson is a leading authority on employee recognition, motivation, and engagement. Over the past 20 years he has worked with 80% of the Fortune 500 companies (many of which are repeat-clients) to reinvent… Full Profile
Robert Spector is one of America’s leading experts on customer experience and employee experience. He is the author of the business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company.… Full Profile
Driven by an insatiable curiosity to understand the fundamental aspects of what it takes to achieve and sustain excellence in business and life, John Spence has earned a reputation as a leading authority in the… Full Profile
Robert Richman is a culture architect and the founder of Zappos Insights, the Zappos Family company that helps business leaders, managers and entrepreneurs discover how a workplace can help people grow, inspire amazing service and… Full Profile
At the age of 29, Billy Riggs founded one of America’s fastest-growing churches. Since 1995, he has been delivering his secular presentation, “The Magic of Attitude,” which combines comedy, music, magic and motivation to spread… Full Profile
Martha Rogers, Ph.D. is one of the leading authorities on customer-focused relationship management strategies, an acclaimed author, business strategist and a founding partner of Peppers & Rogers Group, the world’s premier customer-centered consultancy. Global 1000… Full Profile
Inder Sidhu is senior vice president of Strategy and Planning for Worldwide Operations at Cisco, the $40 billion worldwide leader in networking for the Internet. He is also a member of the company’s Operating Committee.… Full Profile
Disney University training veteran, Doug Lipp is sought after for his expertise in helping organizations build adaptive, world-class service cultures that fuel growth and long-term success. Since 1995, he has delivered over 2,000 presentations, connecting… Full Profile
The founder and owner of Hedley Construction & Development, Inc., George Hedley is one of the top construction business speakers and industry experts. Drawing from 30 years of profitable management practices, he helps people build… Full Profile
Wide-reaching author and motivational speaker, Michael Heppell has been called the UK’s “number one success coach.” From Microsoft to Virgin, he has helped people at every career stage make the jump from good to brilliant.… Full Profile
Jackie Huba challenges people to express the best in themselves while teaching them effective ways to market their brand through social media, participatory culture, and their most engaged fans. Author of three books on customer… Full Profile
For over a decade Louis Gravance designed and oversaw training for the Walt Disney Company, maintaining its reputation as “the happiest place on earth.” Today he channels his expertise and energy to help other organizations… Full Profile
Jill Griffin is the triple authority on the three pillars that support a healthy business: customer loyalty, customer win back, and customer-search-and-switch management. She combines a lifetime of experience as a board director, personal coach,… Full Profile
Nicholas J. Webb is one of the most prolific business thought leaders in the United States. He is a Senior Partner at Lassen Scientific, Inc. who works with Fortune 500 companies around the world. The… Full Profile
Call us / email us / check availability and fee for your favorite speaker.
