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Customer Service / Loyalty Speakers

Put your customers first and your business will last. Our Speakers Bureau realizes that today’s consumers are more empowered than ever. With on-demand expectations and diminished attention spans, they’re savvier, do the research and reconnaissance… and post about it. In a hyper-connected world of multi-channel social media, a bad review goes far… fast. Which makes customer service, experience and loyalty all the more paramount (and more difficult to earn).

We have an extensive array of Customer Service Speakers who are experts at identifying consumer trends, behavior and what top companies do to distinguish themselves while keeping happy customers singing their praises. Turn your employees into advocates and your clients into evangelists – a concept called “enchantment” – with our customer loyalty experts like Ron Kaufman, Ted Rubin, and Robert Spector.

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Customer Service / Loyalty Speakers

Bill McDermott

FEE CATEGORY * $50,000 to $75,000
TRAVELS FROM California, USA

One of the world’s most recognized authorities at putting the customer front and center, Bill McDermott is widely credited for turning around tech giant SAP’s American unit and is currently CEO ServiceNow. As the former… Full Profile


Frances Frei

FEE CATEGORY * $75,000 and above
TRAVELS FROM Massachusetts, USA

Widely regarded as one of the top business strategy experts in the world, Frances Frei is the UPS Foundation Professor of Service Management at Harvard Business School and the co-author of the best selling book,… Full Profile


Blake Morgan

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM California, USA

Blake Morgan is a keynote speaker and customer experience futurist and author of two books on customer experience. She’s a board member of customer service AI software Minerva. Her bestselling second book is called “The… Full Profile


Matt Dixon

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM District of Columbia, USA

Matt Dixon is Chief Product & Research Officer of the Austin-based AI and machine learning venture, Tethr. In this capacity, he has responsibility for product strategy, product management and product marketing.  Prior to joining Tethr,… Full Profile


Riaz Meghji

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM British Columbia, Canada

Riaz Meghji is a human connection expert and author of the book “Every Conversation Counts: The 5 Habits of Human Connection That Build Extraordinary Relationships”. His insights have been featured in Fast Company, Harvard Business… Full Profile


Brittany Hodak

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM Tennessee, USA

Brittany Hodak is an international keynote speaker and award-winning business leader. Entrepreneur calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and… Full Profile


Simon Mainwaring

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM California, USA

Simon Mainwaring is founder/CEO of We First, an award-winning, strategic consultancy accelerating growth and impact for purpose-driven brands. He was a Real Leaders’ Top 50 Keynote Speaker in the World in 2020, and his company,… Full Profile


Nick Friedman

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM Florida, USA

Nick Friedman is President and Co-Founder of COLLEGE HUNKS HAULING JUNK, the largest and fastest growing US-Based Junk Removal Franchise Opportunity. He was recently named Top 30 Entrepreneurs in America Under 30 by INC Magazine,… Full Profile


Bonin Bough

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM New York, USA

Bonin Bough is one of the foremost-awarded marketing executives in the world, the host of CNBC’s Cleveland Hustles, and the author of Txt Me (646) 759-1837. As one of the youngest-c-suite executives at a Fortune… Full Profile


Steve Simpson

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM California, USA

CSP Steve Simpson knows firsthand the challenges of making changes to “the way we do things around here.” The internationally regarded corporate culture expert has been sought by companies on five continents to help management… Full Profile


Tammy Levent

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Florida, USA

While other travel agencies were succumbing to the advent of online search engines and post-9/11 woes, Tammy Levent grew her company, Elite Travel, into a 100-million-dollar business. But economic setbacks are just a fraction of… Full Profile


Rohit Bhargava

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM District of Columbia, USA

Rohit Bhargava describes himself in three terms: "Trend Curator, Marketer, and Nice Guy." The best-selling author of Likenomics and the Non-Obvious series on innovative thinking, he easily sets himself apart from the pack of business… Full Profile


Charlene Li

FEE CATEGORY * $30,000 to $50,000
TRAVELS FROM California, USA

Charlene is a Principal Analyst at Altimeter, a Prophet company, and the author of the New York Times bestseller Open Leadership. She is also the co-author of the critically acclaimed, bestselling book Groundswell, which was named one of… Full Profile


Joseph Michelli

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM Florida, USA

Psychologist and customer experience expert, Dr. Joseph Michelli helps companies and organizations define their legacy. Michelli works with leaders and frontline employees alike to find joy in every aspect of their daily lives while consistently… Full Profile


Jerry Michalski

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM Oregon, USA

Business advisor and futurist, Jerry Michalski helps organizations navigate the transition from the consumer mass-marketing economy to the Relationship Economy, the new economic model driven by trust and conscious capitalism. Drawing from decades in the… Full Profile


Michael Dart

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM California, USA

Retail industry expert Michael Dart has been monitoring and researching the fundamental changes in the retail markets over the recent decades. As we move into a more technological global future with saturated markets, consumers have… Full Profile


Aaron McDaniel

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM California, USA

Millennial expert Aaron McDaniel delivers timely aha moments and viable solutions on how to bridge generational gaps in the workplace and marketplace. Drawing from his own experience as a Millennial in the corporate world, McDaniel… Full Profile


Roberto Carlos (RöC)

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Mexico

One of Latin America's most influential leaders in innovation, Roberto Carlos (RöC) is the creator of Factor WOW, a methodology that is revolutionizing the way organizations do business. Twice voted one of Mexico's most promising… Full Profile


Eric Siegel

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM California, USA

Over a decade before big data became a big topic, Eric Siegel was serenading graduate students and non-engineering majors with catchy original tunes that conveyed key concepts on data mining and AI. Today, the former… Full Profile


Sasha Strauss

FEE CATEGORY * $25,000 to $30,000
TRAVELS FROM California, USA

One of the most brilliant minds in marketing, Sasha Strauss is the founder and manager of the consulting firm, Innovation Protocol. From Fortune 500 companies to presidential candidates, the brand strategist has dedicated two decades… Full Profile


Bruce Himelstein

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM Florida, USA

One of the smartest and most sophisticated minds of the marketing world, Bruce Himelstein is the innovative CMO behind some of the hospitality industry’s top luxury names. At a time when technology and the economy… Full Profile


Gregg Lederman

FEE CATEGORY * $20,000 to $25,000
TRAVELS FROM New York, USA

From his earliest days in business, Gregg Lederman has been obsessed with what it takes to live a "values-driven life" at home and work. He has devoted his life and career to helping others achieve… Full Profile


Nick Sarillo

FEE CATEGORY * $10,000 to $15,000
TRAVELS FROM Illinois, USA

Nick Sarillo has proved that successful small businesses are driven by visionary leadership. The success of his company Nick’s Pizza & Pub (the sixth busiest independent pizza company in per-store sales) can be attributed to… Full Profile


Ted Rubin

FEE CATEGORY * $15,000 to $20,000
TRAVELS FROM New York, USA

Ted Rubin is a leading social marketing strategist, keynote speaker, brand evangelist and acting Chief Marketing Officer of Brand Innovators. Ted began his online career working with bestselling author and entrepreneur, Seth Godin, at Yoyodyne,… Full Profile





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