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Speakers On: Customer Service / Loyalty

Michael Dart

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$20,000 to $25,000
TRAVELS FROM
California, USA

The retail world is undergoing a fundamental transformation. Rapidly evolving technology, globalization, and a saturated marketplace offer consumers instant access to thousands of equally compelling products and services, creating unprecedented levels of expectation. The impact of these changes is so profound that 50 percent of today’s retailers and consumer companies will not survive it. Traditional... Read More...


Ted Rubin

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
Contact for fee schedule
TRAVELS FROM
New York, USA

Ted is a leading Social Marketing Strategist, Keynote Speaker, Brand Evangelist and Acting CMO of Brand Innovators and in March 2009 started publicly using and evangelizing the term ROR: Return on Relationship™… a concept he believes is the cornerstone for building an engaged multi-million member database, many of whom are vocal advocates for the brand,... Read More...


Dennis Snow

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$10,000 to $15,000
TRAVELS FROM
Florida, USA

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. He began his Disney career in 1979 as a front-line attractions operator. As he advanced through the... Read More...


Ron Kaufman

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$25,000 to $30,000
TRAVELS FROM
Singapore

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops... Read More...


Chip Eichelberger

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$5,000 to $10,000
TRAVELS FROM
Tennessee, USA

Contagious Energy • Customized Content • Motivated Audiences My interactive approach as a speaker goes beyond being motivational: it brings lasting and transformative change to businesses, groups and individuals. I’ll make you look great! In an entertaining and original format, I persuade my audience to face their challenges and then reach for a more compelling... Read More...


Robert Stevenson

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$10,000 to $15,000
TRAVELS FROM
Florida, USA

Robert is an internationally recognized speaker and author of two books: the bestselling How To Soar Like An Eagle In A World Full Of Turkeys and 52 Essential Habits for Success. He also has an extremely successful DVD entitled Beyond Excellence, designed to help anyone achieve high levels of success. Mr. Stevenson has shared the... Read More...


Philip D. Steffen

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$10,000 to $15,000
TRAVELS FROM
Georgia, USA

A History of Excellence President, CEO and founder of both Philip D. Steffen Associates, Inc. and The Bottom Line Group, Inc., Philip D. Steffen custom designs and delivers talks, training seminars and consulting services in the areas of Sales Management, Value-Added Customer Service, Quality Improvement Dealing with Change, and Motivation. For over 30 years, Phil... Read More...


Michael Staver

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$10,000 to $15,000
TRAVELS FROM
Florida, USA

Energy, passion and focus are the words most commonly used when people describe their experience with Michael Staver. Michael maintains a speaking and consulting calendar of over 120 engagements per year which includes keynote speeches to Fortune 500 companies (AT&T, Merck Pharmaceuticals, Price Waterhouse), to coaching the nation’s up and coming executives. Michael’s clients consistently... Read More...


Peggy Morrow

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$5,000 to $10,000
TRAVELS FROM
Texas, USA

Author of four books and other learning tools on customer service, customer loyalty, teams and communications skills, Peggy also writes a bi-monthly customer service column for the Better Business Bureau of Houston and has been named a “content expert” for Inc.com. She is regularly consulted on customer service issues by the “Customer Service Advantage” and... Read More...


Dave Mitchell

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$5,000 to $10,000
TRAVELS FROM
Colorado, USA

Dave graduated magna cum laude from Eastern Illinois University with a degree in mass communications and business administration. Later, he obtained a masters degree in global human resources development from the University of Illinois. He founded the Leadership Difference, Inc. in 1995 and serves as President and primary service provider. He is also an adjunct... Read More...


Rick Segel

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$5,000 to $10,000
TRAVELS FROM
Massachusetts, USA

Rick Segel has a passion for retail! He is the ultimate business development specialist. He turns meetings into events, events into life-time memorable experiences. He has enthralled audiences in 49 states, 10 countries, and 5 continents. His best-selling Retail Business Kit for Dummies is just one of his respected titles. His background and expertise have... Read More...


Michael McKinley

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$10,000 to $15,000
TRAVELS FROM
Wisconsin, USA

Mike McKinley is a businessman, motivational speaker, consultant, author, business owner, and developer of a showcase garden destination. For over 25 years, he has been involved in the daily operations of the multi-million dollar educational publishing house that he founded. Presenting hard-hitting business content delivered in a fun way, Mike entertains while he teaches –... Read More...


Scott McKain

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$15,000 to $20,000
TRAVELS FROM
California, USA

Scott McKain is an internationally known expert who helps organizations create distinction in every phase of business and teaches how to deliver an “Ultimate Customer Experience®.” Scott McKainScott McKain creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your customers and how to stand out and... Read More...


Kelly McDonald

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$15,000 to $20,000
TRAVELS FROM
Texas, USA

Kelly McDonald is a nationally recognized marketing expert, with deep specialization in diversity marketing and business trends. She was named #1 on Successful Meetings magazine’s list of “26 Hot Speakers.” Kelly is the author of How to Market to People Not Like You and has been featured on CNBC, in BusinessWeek, on CNNMoney.com and on... Read More...


Bill McDermott

FEE CATEGORY *Please note that while this speaker’s specific fee falls within the range posted (for Continental U.S. based events), fees are subject to change. For current fee information or international event fees (which are generally 50-75% more than U.S based event fees), please contact us.
$30,000 to $50,000
TRAVELS FROM
Pennsylvania, USA

Bill McDermott was appointed co-CEO of SAP alongside Jim Hagemann Snabe on February 7, 2010. In this capacity, and also as a member of the Executive Board of SAP, he oversees SAP′s strategic business activities relative to all customer operations, sales, marketing, communications, field services, consulting, corporate development, and ecosystem activities. As the world′s leading... Read More...


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